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How I successfully applied for Global Entry to get fast track US immigration

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If you have ever been stuck in the queue at immigration at the US border and wondered if there is a better way, there is.

Called Global Entry, it is a Customs and Border Protection program that allows low-risk travellers to gain pre-approval and enjoy expedited clearance.

how to get global entry

Instead of queueing to be seen by a border officer, you use special kiosks (see photo below) to scan your passport and fingerprints, or do facial recognition. You receive a receipt that you hand to an officer as you proceed to the baggage hall.

As everyone using Global Entry is pre-approved you can generally get through within five minutes or less; you’re not stuck behind someone getting grilled for fifteen minutes. The program’s apt strapline is “What are you waiting for?”

How to get Global Entry if you live in the UK

Who is eligible for Global Entry?

The good news is that citizens of 14 countries outside the US, including the UK, are allowed to apply for Global Entry.

I had been meaning to enrol in Global Entry since I joined Head for Points. Unfortunately, by the time I’d settled in the pandemic meant that there was little point until I could travel to the US again. Once the borders reopened in November last year I submitted my application.

I thought it would be interesting to document my experience applying for Global Entry from the UK.

US CBP customs border protection

Step 1: UK background check for Global Entry

Before you can apply to US Customs and Border Protection you need a UK police report. You can get this from the gov.uk website here.

The UK background check takes about five minutes to complete. There are nine sections online, most with just a couple of questions. In addition to your passport and identity details, you’ll be asked:

  • Whether you have a criminal record
  • If you’ve ever been restricted on travel to or from the UK
  • If you’ve broken UK customs law or regulations

You have to pay a £42 fee. Fortunately the Government takes Amex!

I submitted my background check on a Friday evening and was surprised to find that I had passed it when I woke the next morning. The official guidance is that it can take up to ten days.

If you are successful you are given a nine-digit check code so that you can register for the next stage with the US authorities. It is impossible to proceed without this code.

US CBP customs border protection

Step 2: US customs check for Global Entry

The US customs check is slightly more involved but should still only take around 15 minutes if you’ve got all the details to hand. The CBP Trusted Traveler website is here. You’ll be asked:

  • Your employment history for the past five years
  • Your address history for the past five years
  • All the countries you’ve visited in the past five years
  • Your citizenship status and how many passports you have, as well as your driving licence

For your address and employment history you need to give an uninterrupted history. I was able to enter ‘student’ for part of the time.

I was prepared for a full-on deep dive but the travel history is surprisingly basic – I was only asked which countries I had travelled to. I didn’t need to give specific dates for travel, unlike for my student visa application a few years back.

You’ll be charged a $100 fee when you submit your application. You will find out if you’ve passed within two weeks.

Step 3: Be patient and wait ….

Don’t expect to get conditional approval within the two week turnaround promised, however. Applications seem to be taking 2+ months. In my case I received conditional approval 104 days after submitting my application.

You should receive an email stating that your application has had a change in status. When you log back into the CBP portal you can check if you have been approved or denied (hopefully approved!):

Global Entry conditional approval

You will now be able to schedule your interview.

Step 4: Schedule your interview

Once you have conditional approval you are able to schedule an interview for the next time you arrive in the United States. The CBP has enrollment centres all over the US, including in the arrivals halls at major airports.

You must enrol within 730 days of conditional approval, which gives you plenty of time.

However, trying to schedule an interview isn’t particularly easy. Appointments are booked months in advance – and some airports like New York JFK are fully booked for the foreseeable future.

The good news is that you don’t need an appointment. The CBP offers a service called ‘Enrolment on Arrival’ that lets you walk-in for an interview when arriving at an international terminal or airport.

“Enrollment on Arrival (EoA) is CBP program that allows Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. The EoA program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.

When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection.”

A full list of Enrolment on Arrival locations is on the CBP website here. It includes a number of international locations with their own US immigration facilities, such as Dublin and Shannon, plus some Canadian, Caribbean and Middle Eastern airports. All of the major US airports are listed.

Step 5: The interview

I chose to enrol on arrival given that scheduled interviews were booked out 6+ months in advance.

My first attempt was at Austin Bergstrom International Airport, on the Virgin Atlantic inaugural flight. There was just one problem: Austin is not set up for international arrivals. There is just one luggage carousel and just a handful of immigration officers.

With British Airways, Virgin Atlantic, Lufthansa, and KLM all arriving within hours of each other it is predictably busy, to the extent that the officers won’t do any Global Entry interviews until they have processed all passengers. Frankly, I didn’t have the time or the inclination to wait an hour or two for all the European flights after ours to arrive and disembark ….

My next opportunity was at New York JFK, arriving from the Norse Atlantic’s inaugural flight from Gatwick. This proved to be much easier.

For your enrolment interview you still have to clear the normal immigration channels first. The good news is that this is hopefully the last time you’ll be stuck in a queue to enter the United States!

Once you are called up by the immigration officer, make sure to tell them you would like to complete your ‘enrolment on arrival’ interview. They will direct you to the right place – in this case, a small office just behind the immigration desks.

They took my passport and told me to sit down. This room also appears to be where they do any further questioning. I saw one guy get an extremely thorough grilling.

After ten minutes or so I was called up by an officer who double checked my application – name, email address and main home address. I had moved since I lodged the application but this wasn’t an issue as he simply updated it. This is important because they send you a physical card for land border crossings in the post – you don’t need the card at airports.

I was given a leaflet outlining my responsibilities as a Global Entry holder, how long it would be valid and a reminder that, since my passport expires before the end of the 5-year validity date, I could come back in 2026 with my new passport. He also handed me my ‘Known Traveler Number’ that I need if I want to use TSA PreCheck domestically.

And that was it. Less of an interview and more of a rubber stamping exercise. I got an email confirmation a couple of hours later and logged in to the portal to see it approved:

Global Entry approved

Conclusion

Now that my Global Entry has been approved I’ll be able to waltz through immigration on future trips to the US. Having spent 2+ hours in queues there before I’m looking forward to a smoother experience.

At approximately £120 in total for a five year duration Global Entry seems well worth it for anyone who travels to the United States on a semi regular basis.

For anyone considering applying, there are a few other details that are worth knowing:

  • If you Global Entry application is rejected, you become ineligible for the ESTA visa waiver scheme. This means you would have to apply for a ‘proper’ visa. This is the biggest risk with the scheme.
  • Travel to certain countries automatically prevents you from getting Global Entry. This includes Iran, Iraq, North Korea, Sudan, Syria, Libya, Somalia and Yemen
  • Children are also eligible to get Global Entry, but have to go through the exact same process as adults.
  • Global Entry comes with TSA PreCheck benefits, which means you get expedited security at US airports when flying with participating airlines – virtually all the major ones.

If you have any questions, please ask in the comments below.

Comments (223)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Brian78 says:

    Sounds great!

    Much better than having to interact with their uncouth immigration pigs

    • Yarki says:

      I’ve had much more pleasant experiences with USCBP than UKBF. And so far the rudest and most curt individuals I’ve encountered have worked for the Canadian Border Services Agency.

      • Olly says:

        +1 for the Canadians being the most demanding

        • Mark says:

          +1

        • Bagoly says:

          +1 about Canadians being the most demanding.
          But not rude.
          One could interpret that as meaning they are the best trained to probe rather than intimidate. And perhaps their entry requirements than in the USA.

          In fact my only experience of rudeness rather than bluntness (communist countries) was at Luton.
          And the most helpful was at Heathrow…

      • yorkieflyer says:

        Yes US border always been polite with me unlike their Canadian counterparts

      • Lula says:

        I was asked out on a date by the official at passport control once (about 15 years ago!)

    • Harry T says:

      Agreed, US immigration are the worst I’ve encountered. So much unnecessary questioning of people with a low pre test probability of posing a danger to the USA.

    • yonasl says:

      The only place in the world I have get like a second class citizen has been Germany. And that is as a EU national …

      • Nick says:

        The US immigration people are invariably absolutely lovely. We have a brief chat and laugh and there’s never any issue. Contrast that to the UK where (as a full British passport holder) I get Priti’s ‘culture of hostility’ every time (and my passport doesn’t work the e-gates so I can’t avoid it). I dread coming home, almost every time it’s a thorough grilling.

    • Alex G says:

      I have always been polite and respectful to Immigration Officers in the US and Canada, and that has always been reciprocated.

      Perhaps the problem is your approach?

      As a UK Citizen, you are not entitled to enter the US even with a visa or an ESTA. You are admitted at the discretion of the CBP officer.

      They are doing their job. Be polite to them and they will be polite to you.

      • Russell G says:

        Well said Alex!

      • Brian78 says:

        You’ve obviously not been “detained” before being allowed in. Thugs in uniform who probably didn’t have any friends at school.

  • Stuart says:

    The TSA Pre aspect of this is particularly useful and the entire process relatively easy when considering the benefits, particularly the time it saves at Dublin when using Preclearance there.

  • DMW says:

    I just did my renewal online and it took 2 days (I wasn’t selected for re-interview). Sorry if that added to your 104-day wait!

    • Nicky says:

      Just about to enquire re renewals. Mine is due next January, so do I just go onto the online Global Entry and make my application to renew….do they require anything extra?

      • Finn says:

        You have to “start again” in so far as you have to obtain – and pay for – the UK code before starting the US renewal. I was fortunate enough to not require a second interview.

        Make sure that you start your renewal *before* the expiry date as they will grant a grace period.

    • Bob Khan says:

      Renewals should be fine. This was a first application like mine.

  • Olly says:

    Rhys, when I did my interview earlier this year (@JFK) they insisted on a US address to send the physical card to. Do they send to the UK now?

    • Ian says:

      Unless it has changed there is no card for UK citizens.

      • Anthony says:

        Which is a problem at certain airports. Toronto Pearson insists on a physical card to use the global entry queue. So I was stuck in the normal queue for over a hour, when I got to the front I decided to walk to the global entry machine anyway but you can’t jump the queue without it!

      • littlefish says:

        As I understand it, there is no physical card for non-US applicants. That may well have changed but certainly was the case (buried in the rules somewhere).

    • Jordan D says:

      Olly, I had the same back in March. Couldn’t get the card sent to the UK, and wasn’t quite quick enough to pull out my friends address in New Jersey to get it sent to.

      • Olly says:

        I asked them to send it to my US office but it never arrived so I don’t think they issue to UK residents as the others have mentioned

    • Rhys says:

      He didn’t mention it!

      • Alan says:

        You won’t get one, I don’t think most of the officers realise that as US citizens do.

        • Hardpack says:

          I renewed on arrival at LAX last week, dead easy. They were very interested in why I’d been to Egypt though. I’ve been across the Mexico border a few times in the past week and the agents all said I can have a card as a uk citizen but just have to have it sent to a US address. I don’t think it’s right though. The card would be great for land border crossings but no advantage in the airports I don’t think.

      • Jack says:

        He should have done. You won’t get one unless you’re a US citizen, Mexican or have a Green Card: https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/card

  • JimBurgessHill says:

    I recently renewed my Global Entry and was surprise how fast it took. From start (with the UK check) to finish (actually getting the approval from US) took less than a week. No requirement for another interview either!

    • Tom says:

      I have an upcoming trip to the US – having not travelled there since pre-pandemic – and had completely forgotten about my GlobalEntry. I assumed it had expired but apparently I also renewed it just before the pandemic. I now remember the renewal process was very simple 🙂

      Hoorah! No queuing for me! 🙂

  • CarpalTravel says:

    So after slowing down the immigration journey at my next trip, it *might* (depending on if passing) be useful whenever we then go back out there after that, eating into the 5yr allowance. That is of course assuming I pass the interview grilling I may get, so haven’t wasted my time & money.

    Double the costs and experience for player 2 as well; and of course the risk, should I or P2 fail for whatever reason, that effectively wastes the other application too.

    Nice write up so thank you, but as an irregular USA traveller it’s a heard pass from me. I don’t travel there that often to warrant the cost, effort and risk.

    • Ian says:

      The other advantage is TSA Precheck.

      Also separate line often at US Customs at some airports.

      I would use it even for irregular visits. It has saved us many long queues over the last 7 years

      • Andrew J says:

        Is there ever a line for US customs?

        • NickS says:

          From my experience (My wife and I
          had GE for over 5years now) and mainly use it at LAX if you have GE you also jump the US Customs queue as you just follow the GE signs which basically means you get into the same fast track queue as crew etc use! I was off the plane and out of LAX and in a cab with loads of luggage in under 30 minutes one time, while my son who lives in LA came in the same day and spent almost 4 hours getting out of the airport!! Also renewal is a simple online process and no interview ( well ididnt need one) so all good for another 5 years and if you passport is renewed mid term you again just log in and update online. Best thing I ever did!!

        • Andrew J says:

          Perhaps the OP has confused customs with immigration – I don’t think there are queues for anyone or really much of a process at all for customs.

    • Rhys says:

      No real risk to be honest, although obviously it only makes sense if you travel to the US regularly!

      • Sammyj says:

        There is a huge risk, in that you’re no longer eligible for an ESTA if you fail the GE process – you’re stuck with applications for visas forever until.

        • Rhys says:

          There’s a risk if you’re expecting to be declined, for sure. But unless you have a shady past I think that’s fairly unlikely?!

          • mvcvz says:

            I don’t have a shady past (or present or future) in any way. But I was ruled out of the scheme due to having visited North Korea for four days more than ten years ago.

          • Rhys says:

            They tell you which countries are banned before you apply!

    • Alan says:

      If only travelling infrequently to the US I wouldn’t have thought it was worth getting? I normally go a couple of times a year and it’s invaluable.

  • JA says:

    I did my GE application about a month ago. I applied for the UK part on the Monday. Overnight I had the email back with the number. So Tuesday afternoon I did the US part. I received the acceptance on the Thursday. So 4 days in total.

    • Rhys says:

      You received conditional approval in 4 days?!

      • George says:

        I applied recently and received conditional approval 2 days after submitting the US form. I put this down to having a fairly uncommon name and hence nobody with some kind of untoward background I could’ve been confused with!

      • James says:

        Same experience for me, wondering if has sped up recently?

      • JA says:

        Yes. Allowed 3 months for it to come through. Absolutely gobsmacked when it took so short a time. They must love me more than they love you Rhys !!!!

  • Dirtyneedlebluesky says:

    Do you still need an ESTA on top of Global Entry?

    Any idea if you need a full clean bill of police checks or will minor / spent convictions be ok (asking for a friend 😉)

    +1 for Canadian immigration. Made it very difficult to cross land border with my expired PR card despite it being perfectly allowable.

    • Harry T says:

      The US will ban you from receiving an ESTA for smoking pot once in college, or visiting a certain destination, so I wouldn’t be optimistic about prior offences.

      • Maxim says:

        Smoking pot is not a crime of moral turpitude.

        • lumma says:

          Technically, you’re not meant to travel on an ESTA if you’ve ever been arrested, even if it’s a case of mistaken identity. No idea how they’d find out however.

    • Ian says:

      Yes you do.

      Any convictions however minor will be an issue.

      • Bagoly says:

        The Home Office part (no idea about the GBP part) does helpfully say:
        “You don’t need to tell us about motoring fines or penalty points unless these were court imposed.”
        Technically they are Fixed Penalty Notices rather than Convictions (as were nearly all Covid fines)

      • Thegasman says:

        I’ve got an old school friend who was arrested crossing a border between 2 European countries with a reasonable stash of weed whilst inter railing in early 2000’s. It was all for personal use for the group who’d recently been in Amsterdam but earned him a hefty fine & expulsion from the country he was entering.

        He’s been entering USA most years since on an ESTA without any issue. Obviously I’d never advise lying to US CBP but they clearly don’t know anywhere near as much as they pretend to.

    • Physci says:

      Yes you still need an ESTA

    • NigelthePensioner says:

      Yes you still need a current ESTA too.

    • Rhys says:

      Yes, you need to be able to enter the country in the first place! Global Entry just speeds up the entry process.

    • NickS says:

      Yes you need an ESTA as well unless you have a proper Visa! So dont forget to keep that updated every two years.

    • Sammyj says:

      You need an esta as well.
      If your UK check comes back clear then the USA won’t have any more access to previous minor indiscretions than that.
      If your UK check doesn’t come back clear, then you won’t get GE. It’s up to you and your own honour how honest you are on an esta application, but Saying ‘yes’ to the arrest question is an automatic decline.

    • Alan says:

      Yes you still need an ESTA, GE doesn’t waive any entry requirements.

    • Charles Martel says:

      The Rehabilitation of Offenders Act which allows convictions to be “spent” is UK domestic legislation. I would completely disregard it when considering the entry requirements for any country. I believe anything other than minor driving offences and verbal assault make you ineligible for the US ESTA.

      • CorporateGal says:

        Just done my ESTA for a trip to the US in November and the criminal question was along the lines of “have you ever been arrested for offences which caused someone, something or government, serious harm”, that says to me things like ABH, GBH, criminal damage or fraud?

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