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Priority Pass increases guest fee by 20% to £24 for paying customers, Amex likely to follow

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Airport lounge membership network Priority Pass made the surprise announcement yesterday that it was increasing guest fees by a whopping 20%, from £20 to £24.

The change kicks in from 1st December.

You can see full details on the Priority Pass website here.

Priority Pass increases guest fee by 20% to £24

At present, the only people who have been told about fee increases are those who have bought a Priority Pass directly from the company.

The cost of buying the standard Priority Pass membership, which comes with no passes and simply gives you the right to visit as many lounges as you want for £24 each, is remaining at £69.

The cost of the two other versions, which do come with inclusive lounge visits, are going up from 1st December:

  • ‘Standard Plus’ membership, which includes 10 lounge visits for the cardholder only (no guests), increases from £189 to £229
  • ‘Prestige’ membership, which includes unlimited lounge visits for the cardholder only (no guests), increases from £339 to £419

‘Standard’ and ‘Premier’ members who bring guests with them will be charged the £24 rate from 1st December.

Anyone who joins before 1st December locks in the existing membership fee for ‘Standard Plus’ and ‘Prestige’ for their first year, although they will pay the higher £24 fee for guests.

You can expect the cost of Amex and bank-issued Priority Pass visits to increase

Whilst Priority Pass has so far only contacted people who bought a pass directly from the company, what we have seen in the past is that increases in these charges are quickly passed on to holders of free Priority Pass cards issued by credit card companies and banks.

This is also likely to include LoungeKey cards, issued by HSBC Premier and Santander amongst others in the UK, which are rebranded versions of Priority Pass.

Priority Pass increases guest fee by 20% to £24

As a reminder:

  • American Express Preferred Rewards Gold (free in year 1, £160 thereafter) comes with four free Priority Pass lounge visits per year. These are now ‘worth’ £96 under the new Priority Pass fee structure. Amex Gold passes CAN be used for people travelling with you. You should expect that the cost for additional lounge visits after your four annual free visits will soon increase to £24.
  • The Platinum Card from American Express (£575 per year) comes with two Priority Pass cards, each of which gives unlimited lounge access for the cardholder and a guest. This means that a family of four is covered. You pay for any additional guests after the first free one, and you should expect this fee to soon rise to £24.
  • HSBC Premier, Santander and Curve are amongst card issuers in the LoungeKey network, which is run by Priority Pass. You can show your participating payment card at a participating lounge to receive a discounted entry cost of £20. This is likely to rise to £24.
  • The HSBC Premier World Elite Mastercard allows unlimited free lounge visits across the LoungeKey network for cardholders. Any guests are charged at £20, which is likely to rise to £24. You can issue a supplementary credit card to your partner for £60, which is likely to be cheaper than paying £24 per lounge visit. As children cannot have credit cards, however, there is no way to get your children into an airport lounge for free via HSBC Premier World Elite.

For clarity …. there is no confirmation yet that guest fees are rising for credit card and bank partners. It seems only a matter of time, however, given that prices are rising for those who buy their own Priority Pass.

You can find out more about the fee increase on the Priority Pass website here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (68)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Alan says:

    Amex really need to sort an alternative when lounge entry is refused – friends flying back to Belfast from Edinburgh at the weekend were refused at both Aspire (via PP) and Plaza Premium (via Amex Plat) with both saying pre-bookings only!

    • John says:

      Yep. Me to edi to London.

    • Vit says:

      I know this should not matter as you should be allowed in but just out of curiosity, when did you need to get in? It was 8am for us on last Sunday and get in the Plaza Premium without problem.

      Then was expecting to be told “pre-bookings only” from LGW North back last night but again was able to get in.

      I am feeling timing plays main factor here?

    • Blair Waldorf Salad says:

      They’ll lob some MR points at you if you complain at the time

  • BJ says:

    Both PP and lounges are losing the plot, IME few are acfually worth £24-40 unless you plan to spend nany hours in them, take a shower, or get drunk before departure. Many airports have better options to pass the tme for £24+ pp.

    • Vit says:

      Yup, agreed. And to think you need to spend additional £6 to pre-book some of the lounges as well even your credit card provides “free” lounge access. 😐

    • Blair Waldorf Salad says:

      Certainly not in MAN T1. The food court and pub are dog rough and even Pret isn’t much better.

  • ianM says:

    Never had any issue at Edinburgh, although the PP lounge closes very early. Aspire very pleasant and very friendly.

  • Malcolm says:

    Was in the Plaza Prem lounge in Edinburgh last Friday – early morning – it was dead – food and service were excellent and no issues getting in with Amex Plat for me and guest.

    In Geneva Airport Sunday afternoon and used the Swiss Port Horizons lounge with Priority Pass – very small but very pleasant place to spend an hour – not too busy. Initially tried to get in the Air France lounge with PP (which is permitted) but we were turned away as it was too busy.

    Think it’s the luck of the draw these days which isn’t ideal and definitely AMEX need to make some changes to make this work in UK.

    • Rhys says:

      Good to know, I’ll be in Geneva on Monday.

      • Malcolm says:

        No worries Rhys. It’s a bit of an odd set up in the Swiss Port Horizons lounge as everything is served by a member of staff (well it was when I was there). There isn’t a huge choice but I liked it as somewhere to relax pre-flight.

        A potential problem with the lounges is that they are post security / pre-passport control and my brother (who lives in Switzerland) tells me there sometimes long queues at passport control so he always suggests leaving at least an hour before take off to get to gate. It’s a bit of a gamble as to whether there is a queue or not.

    • OCN says:

      We will be in GVA on Sunday. Thx for this info.

  • Andrew. says:

    Some of the comments make it sound like we need some temperance lounges…

    I started writing this comment as a joke. But as I think about it more, I’d much rather have a decent pot of tea and a freshly prepared sausage bap in an alcohol free lounge at any time of day than a glass of champagne. Last time I was in the lounge at Edinburgh, I left it and walked along to the generally empty 20+ gates and sat in departures as it was quieter and more civilised than the braying crowd getting tanked up.

    (Ultimate fantasy would be finding a Fisher & Donaldson airport lounge at EDI.)

    • Numpty says:

      If it helps, Hopetoun House farm shop stock their cakes (maybe other stuff too). Strawberry danish was so good i had to look up online who they were! annoyed at the number of times i’ve driven near their shops not knowing any better.

    • Blair Waldorf Salad says:

      This is interesting. If non-airline lounges (which is where the over-drinking problem is) moved to a paid bar situation, I’d still go to them and indeed enjoy them more. But presumably someone has done the figures and selling a pass for unlimited boozing is worth more than the people you’d attract to a drier environment.

    • Peter K says:

      I’d love this! I rarely drink so not having it in a lounge would not affect me negatively, but having a quieter lounge would be lovely.

    • Andrew says:

      +1 – I’d love this, too – I think you’ve described my ideal F&B, on some cozy and nicely-upholstered seating where I can curl up and read my book. Sounds amazing!

    • RJ says:

      + 1, let’s make it happen!

    • Alan says:

      Oh, nice intriguing idea! I wouldn’t be bothered at all if no booze (I can take it or leave it), just knowing you could get in somewhere with good WiFi, comfy seats and some decent food and soft drinks would be fantastic!

  • Scottydoggiom says:

    Yeah i agree with that PP in the UK is becoming pointless now after being turned away a few times and having to go buy over priced food downstairs ….

    Im flying out of Dublin in February , anyone know what getting into their lounge is like ? same as England ? should i be assuming i wont be able to get in !

    • Angelamc11 says:

      There is never an issue getting into the Dublin lounge.

      • sohan says:

        I’ve been refused in T1 several times as it was full (BA terminal) but not from T2 (EI)

  • David K says:

    4 of last 5 times I have tried to use PP I have via Amex I have been refused entry as they said only room for pre-booked entry. Proiority pass are increasing the cost of something which has a value of zero.

    • Blair Waldorf Salad says:

      And we should all therefore help PP on its upselling endeavour by adding our instances of refused entry to a lounge to Google Reviews and Tripadvisor entries for said lounge.

  • xcalx says:

    Does BA club world get you access to the lounge at BGI. Virgin Upper has no access as last November I bought a lounge pass to make sure I would get entry. Not needed as it happens as I got Covid and flew home with KLM from Curacao

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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