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Did you know there are baths in the British Airways Heathrow Terminal 5 Arrivals lounge?!

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Last Thursday I got back from a two day trip to New York with British Airways and American Airlines to see the brand new premium lounges they have opened at JFK Terminal 8.

Somehow, the group of journalists got talking about the British Airways Arrivals lounge at Heathrow (review here), at which point one of the BA PR team informed us they had four bath tubs available, in addition the 94 (!) shower suites.

This was a thrilling revelation. Calum Laming, Chief Customer Officer at British Airways, further hyped them up by describing them as ‘infinity edge’ baths, designed to overflow over the rim.

BA arrivals lounge T5 entrance

As I’m sure you know, I am a sucker for a novelty airport facility. In the last six weeks alone I have tried the sauna inside Finnair’s Platinum Wing lounge in Helsinki and enjoyed the only outdoor airside pool in Singapore.

With an eye to producing yet another award-winning piece of business travel journalism, I just had to try one for myself.

Trying the British Airways Arrivals lounge bath tubs

Whilst there are four baths, I don’t think many people know about them. Our intrepid group of writers took out three in one go, which I imagine is more use than they’ve had in months!

The baths are meant to be reserved for those arriving on First Class flights although it is worth asking irrespective to see if they are quiet. Gold Guest List cardholders are also guaranteed access.

Instead of turning right at the shower desk, you turn left. There are four large rooms, which British Airways has called ‘Cabanas’.

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

Each cabana is substantially larger than one of the shower suites – probably twice as large. That’s obviously a necessity given they need to be big enough for a bath.

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

They’re not the most stylish – they still feature that blue NHS lino flooring – but they are in much better condition than the showers, which are showing signs of wear and tear.

There were some potted orchids and a nice big round basin:

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

The retro hairdryer and stainless steel sharps container spoil the effect slightly ….

A range of amenities had been laid out, including a comb, dental kit, shower cap, shaving kit and Elemis hair conditioner.

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

Round the corner is the bath:

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

It is, frankly, massive. If it were any bigger I think Sea World would co-opt it as an orca pool.

The bath is filled via a waterfall from the metal fitting above:

Having a bath in British Airways Terminal 5 Heathrow Arrivals lounge

There is also a handheld shower head if you want to wash your hair.

Elemis shower gel and shampoo are provided. For a laugh, the BA PR team bought some bath bombs in New York for us to use. Frankly, I think they should offer a bath bomb menu as standard!

I enjoyed a 30 minute soak after my flight before heading back into the lounge for a bite to eat.

Conclusion

If you have the time, it is worth trying the baths at the British Airways Arrivals lounge at Heathrow, purely for the novelty factor.

Granted, business travellers and anyone in a rush will be keen to get on, but I can see myself enjoying the facilities at a weekend. Throw in a ‘BYO’ bath bomb or two and it’s even more fun!

The cabanas are reserved for people travelling in First or those who are Gold Guest List holders.

As reminder, the general access policy for the British Airways Arrivals lounge at Terminal 5 is:

  • British Airways customers arriving in First
  • British Airways customers arriving in Club World
  • American Airlines customers arriving in First
  • American Airlines customers arriving in business class
  • British Airways Gold cardholders arriving on any long haul BA flight
  • American Airlines Concierge Key cardholders arriving on a long haul AA flight

If you fall outside of these categories, you’re out of luck. Neither British Airways Silver members nor other oneworld flyers get access, and you won’t get access if you aren’t on a BA or AA flight, either. You can’t use the lounge if you’re on a short haul flight. You also need to arrive well before 2pm, when the lounge closes.

Guests are not permitted (in the lounge, not sure about in your bath) unless you are BA Gold Guest List, in which case feedback is generally that you can take up to five guests, albeit as long as they travel on British Airways flights.


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Comments (71)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Colin MacKinnon says:

    So are they “infinity edge”?

    One of our first F journeys was on Thai, and I used the bath for F pax in Bangkok. Had a nice shower while the bath filled, then had a great soak. Thought it was infinity edge, so topped it up with hot water once or twice.

    Thai attendants came in to say “time up” – and pandemonium began. I’d flooded the room! There was no “infinity edge”. Everyone very polite as they brought armfuls of towels to mop the floor.

    ps Main bathroom in our house has a 2m by 1m bath. Big bath is an amazing luxury – and the grandkids love it!

  • Andrew J says:

    “British Airways Gold cardholders arriving on any long haul BA flight” – or an AA flight.

  • George B says:

    Great article Rob – loved the humour ! Definitely award winning !

  • Richard says:

    Do you have to book a cabana bathroom with the shower reception or do you just try the door?

    • Andrew J says:

      Booked in the same way as the showers are – reception will allocate you a shower number and this is the same.

  • Richard says:

    Amazing revelation by the way. I’ve been using the Arrivals Lounge for years and never knew!
    Definitely award winning journalism!

  • Terry Butcher says:

    They are very sniffy about who they allowed to use the baths – they are reserved for those travelling in first. I don’t suppose the airline’s PR dorks mentioned this?

    I’ve had several arguments as a gold card holder travelling only in club world where this was the highest class available on a particular flight.

    It’s a pity because the baths are lovely.

  • ThinkSquare says:

    I can see some interesting conversations when you tell security you’ve brought a bath bomb.

    • Rhys says:

      We did have that discussions…but bath fizz just doesn’t have the same ring!

  • AJA says:

    Not a fan of baths as they take forever to fill and use a lot of water (hopefully it gets recycled and used elsewhere before just going down the drain) and get lukewarm very quickly unless you go for the Princess Margaret option of potentially scalding yourself. Also I notice the bath has no grab handles which is a no no for me. I also pity the poor cleaners who presumably have to clean it before the next customer gets to use it.

    • TimM says:

      All water is recycled. That is what sewage works do.

      If flying VIP, you could try the Yoko Ono option – she has a bath in goats’ milk every morning.

      • AJA says:

        No thanks not a fan of goats milk either.

      • Lady London says:

        Really? And how many starving children in the third world would that goats milk feed every day?

        Bit like Harry flying longhaul to address a green conference….Really?

        • Mike says:

          Bit like William & Kate flying long haul F to dole out climate change prizes, isn’t it…?

      • ken says:

        “she has a bath in goats’ milk every morning.”

        Hard to know why anyone would believe this nonsense.

    • BA Flyer IHG Stayer says:

      T5 uses very little fresh water as lots of it gets recycled for use in toilets

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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