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Heathrow and Birmingham won’t cancel flights due to Border Force strikes

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Last week the PCS union which represents the lion’s share of civil servants announced that Border Force agents would strike for eight days over the Christmas period.

The strikes are due to take place on 23rd, 24th, 25th, 26th, 28th, 29th, 30th and 31st December at Heathrow, Gatwick, Manchester, Birmingham, Cardiff and Glasgow airports.

The potential impact of this could be huge. As we saw over covid, even minimal short staffing can lead to considerable delays at passport control.

Whilst, on the face of it, longer delays at passport control do not directly affect the operation of flights to and from airports, it can have serious knock-on consequences.

If airports become too crowded, airlines would be forced to keep passengers inside planes until conditions at the terminal quieten down. This has knock-on effects, increasing delays and even cancellations as aircraft cannot be turned.

When PCS announced the strikes, it was not clear if the Government would instruct airports and airlines to trim schedules.

Heathrow and Birmingham Airports flight schedules ‘unaffected’

Heathrow and Birmingham Airport have now provided some clarity, presumably as a result of Government commitments to ensure enough staffing throughout the strike period.

As a result, both airports have issued statements downplaying the strike action and saying they will not be asking airlines to cancel flights.

That means that all flights will proceed as scheduled, with no pre-emptive cancellations at this stage.

This is what Heathrow had to say:

The vast majority of travellers will be unaffected by Border Force strikes. We are doing everything we can to protect a full flight schedule on strike days, so departing passengers should expect to travel as normal. Arriving passengers with UK, EU, US, Canadian and some other passports will be able to use e-gates as usual and their journeys should be largely unaffected on strike days. Border Force has contingency measures to ensure other arriving passengers are cleared safely and as quickly as possible. We are continuing to support them to strengthen these plans so that as few people are impacted as possible. If passengers who cannot use e-gates are concerned about travelling during the strikes, their airline may be able to offer them alternative travel dates.”

Meanwhile, Birmingham said:

Flights will operate as scheduled on days when Border Force employees go on strike.

The Midlands travel hub advised passengers what to expect when members of the PCS (Public and Commercial Services) union walk out on December 23, 24 and 25 and December 28, 29 and 30: 

  • all departing passengers to all destinations: unaffected.  
  • arriving passengers from Republic of Ireland, Isle of Man and the Channel Islands: unaffected
  • arriving passengers with biometric (UK and EU) passports: use electronic border gates as normal and expect some delays especially at peak times.   
  • arriving passengers without biometric passports: join the queue for face-to-face processing by border officials and expect a slightly longer wait than normal at peak times

Both airports are suggesting that slight delays are possible but that most travellers will be largely unaffected.

Crucially, all UK, US, EU, Australian, Canadian, Icelandic, Japanese, Liechtenstein, New Zealand, Norwegian, Singaporean, South Korean, and Swiss passport holders should be able to use the eGates as usual.

As per earlier press reports, it appears that the Ministry of Defence is training significant numbers to staff desks. According to Birmingham Airport:

“To keep the immigration and customs process working as effectively as possible on strike days, a contingency team of Ministry of Defence personnel will cover absent Border Force workers at Birmingham Airport. “

Comments (56)

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  • Barbs says:

    Thr last few times we conected through LHR, the egates were closed, and everyone had to stand in the queue to talk to a human. I sometimes wonder if it won’t be faster to just arrive through the egates, and go through security as if I’m not connecting.

    • Harry T says:

      I’ve never seen the eGates closed at the border in T5, including the many times I’ve used them in the last six months.

  • Andrew J says:

    What’s the betting that the reality will actually be total meltdown at LHR?

    • Jimmy says:

      I’m stuck in a plane right now. No staff to operate the jet bridge for hours.

  • BJ says:

    eGates working fine at EDI last night. Finnair and HEL taking a blizzard in it’s stride. Asked the FA on boarding at HEL what the weather was like in the UK today, his reply was that it was a lot better than in Helsinki. Managed a gate to bus gate transit in 22 minutes, often takes them as long to get an air bridge on the plane at LHR.

  • Peter says:

    Booked my flights for 22-27 😀

    Also got an email from EasyJet for the Gatwick flights that I can reschedule them within 14 days free of charge, but as I got the lucky numbers – I won’t 😀

  • John Murray says:

    As someone whose passport NEVER gets accepted at the E-gates (it failed at the last 10 attempts at T5 , LCY, BHX etc, so I then gave up) I now go straight to the staffed desks. I just can’t risk a meltdown at LHR, so I’ve bumped two booked flights to next year just in case…

    • NFH says:

      If your passport is rejected by e-gates, you usually go into a very short queue for a manned desk that is dedicated for e-gate issues, so it’s still quicker than going into the main queue for manned desks.

      • Dubious says:

        That’s not true. You can often queue for a long time to reach the egates, and due to a high rejection rate find that the manned counter queue is also quite long. If there’s a lot of such people at the same time you find it can be quite long.

        Overall it can be just as long as the regular manned queues.

  • Joan says:

    I’m flying from London City on 23 Dec and back 27 Dec – it seems City isn’t affected by the strikes – unless anyone knows different ? Hoping to make it to my daughter in Zurich for Christmas for the third year of trying 🤞

  • Andy says:

    I travel through BHX/EMA quite often on a US passport. I always go to the “other passports” desk because the line for egates is always horrendous.
    I usually get stopped and told I can use the egates but I say my passports biometric strip is broken (which it isn’t).
    I’m always through in a couple of minutes usually with only a couple (or no one) in front of me.

    Doesn’t stop my luggage always coming off last though

  • Fabrizio says:

    I am arriving into LHR on Friday 23 December with my two children aged 10yrs and 9yrs old, I assume we won’t be able to use the e-gates and most likely will have to queue?

    We land in from BCN at 1930

    • Rob says:

      Correct. Let’s hope you’re lucky and it isn’t too bad.

      • Fabrizio says:

        Trying to decide whether to switch to an Easyjet flight from BCN to BRS instead – trouble is I’ll be annoyed if I fork out extra money for the EZY flight then find out once I’m home that the border queues at LHR weren’t anything to worry about!

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