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Review: the New York Marriott Marquis hotel in Times Square

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This is our review of the Marriott Marquis hotel in New York City.

After a night at New York’s JFK airport in the TWA Hotel (review tomorrow) to see the new British Airways and American Airlines lounges at Terminal 8 we made our way into Manhattan.

British Airways put us up in the New York Marriott Marquis, which with 1,966 rooms is the largest hotel in Manhattan. Anyone looking for a boutique hotel experience should stop reading now, because this is anything but!

Review: the Marriott Marquis Times Square hotel, New York

The original building dates back to the early 80s although the hotel has recently been refurbished. As I was on a whistlestop tour this review is not quite as detailed as usual. However, you should be able to get a feel for it.

The hotel website is here.

Where is the New York Marriott Marquis?

As the name suggests, the Marriott Marquis is slap bang in the middle of Times Square, bombarded by bright LED billboards from all sides.

Having been to New York many times now it isn’t my preferred location (too touristy), but you can’t argue that it isn’t convenient given its central location in Manhattan between all the major destinations.

It is also just a couple of blocks from the 42nd Street / Port Authority subway station, which offers a vast number of subway lines including the 1, 2, 3, 7, A, C, E, N, Q, R, W and S.

Checking in to the New York Marriott Marquis

Once you’ve found the hotel – and that’s not necessarily easy, given the number of billboards and signs trying to get your attention – you’ll wonder how to get in.

As it turns out, entry to the hotel is actually from the side rather the front, from 45th or 46th Street. You’ll find a car port plus a bank of elevators taking you up to the eighth floor of the hotel, where you’ll find the hotel lobby.

Review: the Marriott Marquis Times Square hotel, New York

Although the hotel was busy, I was seen very quickly. It took a bit longer to sort out my booking because – for whatever reason – the computer decided to give up, although the staff were very apologetic about it.

I was given a Superior category room on the 37th floor, out of a possible 45, so fairly high up.

Rooms at the New York Marriott Marquis hotel

Let’s be clear. This is a bed factory. The scale of the hotel will be unlike anything you have seen before as you zoom up in one of the glass lifts in the vast atrium. There are floors upon floors of rooms.

Of course, one of the drawbacks of having such an atrium is that you need to walk all the way around the outside if your room is on the opposite side. Unfortunately this isn’t Hogwarts and there are no moving stairs or bridges!

I believe all the rooms have been refurbished, although the designers haven’t been too adventurous, opting for a neutral look.

The superior rooms at least are a very good size:

Review: the Marriott Marquis Times Square hotel, New York

On the left is the bathroom:

Review: the Marriott Marquis Times Square hotel, New York

The shower is over an oddly shallow and short bath-tub: I think this may be a New York City thing …. the shower curtain doesn’t exactly scream luxury either. Apart from that it’s a fairly typical shower!

Toiletries are by thisworks, which I liked. They’re in large pump bottles bolted to the wall:

Review: the Marriott Marquis Times Square hotel, New York

Opposite the bathroom is a wardrobe with louvred doors. Inside you’ll find a luggage rack, robes, extra pillow, safe etc:

Review: the Marriott Marquis Times Square hotel, New York

You then have the room with a large king bed:

Review: the Marriott Marquis Times Square hotel, New York

Whilst there is no official turn down service, they do seem to pop into the room in the evening to deposit some sleep spray on your pillow.

The bedside tables feature mains sockets only, which is a bit of an oversight. Fortunately I had my adaptor with me!

You then have a large junior suite-style living area, with sofa and ottoman:

Review: the Marriott Marquis Times Square hotel, New York

Plus a large desk and TV cabinet:

Review: the Marriott Marquis Times Square hotel, New York

The best part of the room, for me, was the view which overlooked Times Square. It did mean I had to make sure the curtains were properly closed at night because the billboards are so bright!

Review: the Marriott Marquis Times Square hotel, New York

Conclusion

And that’s it. There are obviously far more facilities, including a large gym on one of the higher floors that you can see as you zoom past in the lift.

There’s also a good Club lounge which serves a really good breakfast. Unfortunately it was so busy on the morning I went that it wasn’t really possible to get any photographs.

If you need a place to stay in Manhattan that’s close to all the major sights, and don’t mind staying in a mega-hotel, then the New York Marriott Marquis is a decent option. Obviously if those things don’t appeal to you, there are plenty of other choices!

Rates start at $225 per night in February, whilst redemptions are from 50,000 Marriott Bonvoy points per night. We value a Marriott Bonvoy point at 0.5p so do the maths before booking a reward.

You can find out more, and book, on the hotel website here.

Looking for a hotel in New York?

We’ve reviewed a number of hotels in the Big Apple over the years. You can see our Manhattan hotel reviews here:

Elsewhere, we’ve reviewed:


How to earn Marriott Bonvoy points and status from UK credit cards

How to earn Marriott Bonvoy points and status from UK credit cards (April 2024)

There are various ways of earning Marriott Bonvoy points from UK credit cards.  Many cards also have generous sign-up bonuses.

The official Marriott Bonvoy American Express card comes with 20,000 points for signing up, 2 points for every £1 you spend and 15 elite night credits per year.

You can apply here.

Marriott Bonvoy American Express

20,000 points sign-up bonus and 15 elite night credits each year Read our full review

You can also earn Marriott Bonvoy points by converting American Express Membership Rewards points at the rate of 2:3.

Do you know that holders of The Platinum Card from American Express receive FREE Marriott Bonvoy Gold status for as long as they hold the card?  It also comes with Hilton Honors Gold, Radisson Rewards Premium and MeliaRewards Gold status.  We reviewed American Express Platinum in detail here and you can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

You can also earn Marriott Bonvoy points indirectly:

and for small business owners:

The conversion rate from American Express to Marriott Bonvoy points is 2:3.

Click here to read our detailed summary of all UK credit cards which can be used to earn Marriott Bonvoy points

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.)

Comments (69)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • DaveJ says:

    “Having been to New York many times now it isn’t my preferred location (too touristy)”

    Which area would you recommend staying in instead?

    • BA Flyer IHG Stayer says:

      I stay at the Mint Hotel on Pine Street in the financial district.

      Huge rooms with well equipped kitchens. Close to several subway lines for easy travel to the rest of Manhattan and Brooklyn.

      Mini market in the basement but there a huge Whole Foods near the WTC,

      Can be quiet at the weekend because of the lack of office workers but that’s not an issue for me.

      And it has full size baths!

    • Rhys says:

      Lots of different spots depending on what you want to do. Personally, I like trying different neighbourhods. I’ve stayed on the west side a lot recently (Hudson Yards/Chelsea) which gives you good access to the piers, High Line etc)

  • Andrew. says:

    Best thing about having a Times Square area hotel… Accessible lavatories in central New York.

    It’s why I find New York such a stressful place to visit. Unless you are at Hudson Yard, Rockefeller Centre, or Moynihan Train Hall, the options for urgent “moments” are incredibly limited.

    • Alex Sm says:

      Hotels are very good for these moments. Anywhere. I can’t comprehend why most people think of McDonalds first

      • Blair Waldorf Salad says:

        And hotel loos are less likely to have the cowboy saloon style partial doors with huge gaps either side for scant privacy

        • Harry T says:

          Lol American toilets are weird and awful.

          • Alex Sm says:

            Why? The only big downside I can think of is the fact your poop drops into the water giving your bum a bit of a splash. But many don’t mind apparently

          • Bagoly says:

            Like you, I would hate to find myself transported to ancient Roman (or modern Russian barracks) communal setups.

          • JDB says:

            @Bagoly don’t visit China then! Communal/open plan loos are the norm outside the big cities.

  • Elizabeth says:

    I’ve stayed at MM numerous times, last time Spring this year. Rooms and common areas have been refurbished, the showers are fantastic. Yes there’s a resort fee but it gives you a $30 credit for food, and differing experiences to enjoy. The people who have commented negatively may not have been a guest recently. My experiences have always been positive.

  • Londonsteve says:

    Can anyone enlighten me why anyone visits Times Square? I went and found nothing there beyond some adverts for Fords and American Airlines and hot dogs likely to cause dysentery. I might be unpopular with this view but I found NY ugly, underwhelming and charmless. These days it’s also unbelievably expensive for anyone travelling from the UK. I couldn’t wait to leave and felt no ‘magic’ there, just a pressure cooker of noisy humanity who were ostensibly giddy from their own greatness as ‘New Yorkers’.

    • John says:

      Could say the same about the centre of London

      • DaveJ says:

        Not really. I was there yesterday and it looked great with the Christmas lights etc

    • Harry T says:

      Times Square is absolutely awful, I agree. There’s a lot more to NYC than TS, thankfully.

    • DaveJ says:

      “Can anyone enlighten me why anyone visits Times Square?”

      Because people like seeing it presumably?

    • BA Flyer IHG Stayer says:

      The only reason why I go to TS is to visit the half price ticket booth and then it’s a quick in and out as soon as I can!

    • Numpty says:

      I visited Manhattan a few weeks ago, hadn’t been in 14 yrs and used to love the place. However on this visit I found mid town to be awful – I had been warned by a friend who stays at Staten Island, but thought he was exaggerating. Should have stayed in Chelsea or finance area, then at least it would have been tolerable.

    • The Savage Squirrel says:

      “a pressure cooker of noisy humanity”

      What else were you expecting exactly from NYC? 😀

      I will 100% agree though that Times Square is just a random noisy traffic intersection with a bit of extra pavement and the only reason to visit is to wonder how something so banal ever became “a thing”. To be fair, Piccadilly Circus is the direct London equivalent….

      • Londonsteve says:

        I did wonder about the comparison with Piccadilly Circus and its giant advertising hoardings. Thing is, PC is actually quite beautiful with lovely neoclassical edifices, a focal point of grand London, the elegant curve of Regent Street sweeping away into the distance, the view down to Pall Mall and so on. Yes, it’s very touristy and can be opressively overcrowded, at night it can be tawdry and seedy but it’s still ‘objectively’ a beautiful place to be. Even some of the adverts can be very creative and contribute to the beauty of it. Compared to Times Sq where I stood and wondered what the heck am I doing there; I flew across the Atlantic to see this (not only, obviously)?

    • Rhys says:

      It’s worth going just for five minutes, I think, just to have seen it.

  • Mike Hunt says:

    “deposit some sleep spray on your pillow.” – my worst nightmare

  • His Holyness says:

    NYC is a real dump now, I’d give it a miss for a few years, the recession is biting hard. Of course NYC is not representative of the US and plenty of other cities are worth visiting.

    • DaveJ says:

      Just watch out for the gun nuts!

    • JDB says:

      Yes, it’s quite sad that NYC has gone back to the 1980’s in terms of safety, overt drug use, homelessness and dirtiness, even on the Upper East side.

  • Colin MacKinnon says:

    The only time I had a good time in New York was in the 1980s!

    • JDB says:

      Well in the 1980’s it was quite gritty but at least is was cheap (partly exchange rate), great value and the US service culture seemed amazingly good vs UK/Europe at that time, plus there were cutting edge chefs charging fair prices. Shopping was amazing. None of that applies now.

      • Michael C says:

        I was dropped off at the Port Authority in the early 80s having just flown from Buffalo with People’s Express for $12 (pay on board).
        Definitely, DEFINITELY gritty!!!

  • Graviation says:

    I thoroughly enjoyed my stay here in May. But then I’m an admirer of the visionary architect, the late John Portman. I’ve stayed in most of his hotels in the US. He was famous for his atrium hotels and also did the beautiful Hyatt Regency, Westin Peachtree and Marriott Marquis in his home town of Atlanta as well as the Marriott at the Renaissance Centre in Detroit, the Hyatt Regency at Fisherman’s Wharf in SF and the truly brilliant Bonaventure in LA. His hotels were about creating a dramatic, almost sci-fi effect and certainly aren’t ’boutique’, thank God!

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