Eurostar launches a new logo – and a new loyalty scheme is coming

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• polly says:

  25 Jan25 January 03:53

  Could stack well with Hyatt offers? Nice treat if you are targeted.

• Steve Linter says:

  25 Jan25 January 04:09

  Rather than spend money structurally altering St Pancras International to cope with increased demand and border checks, why not reopen Ebbsfleet International and Ashford International !

  • John says:

    25 Jan25 January 05:42

    That won’t make a dent in the number of passengers wanting to travel from St Pancras

    • louie says:

      25 Jan25 January 07:29

      So why did they bother building Ebbsfleet and Ashford if no-one would use them?

      In any case, it would definitely reduce it by two. As things stand, I get on at Ebbsfleet and off at St Pancras, then back on at St Pancras to travel through Ebbsfleet. Hardly environmentally or customer friendly. Even if they could just let you off, it would help.

      • Save East Coast Rewards says:

        25 Jan25 January 07:33

        What about Stratford International that has never had any international traffic? The only time the international platforms have been used at Stratford was during the Olympics when they needed extra capacity.

      • John says:

        25 Jan25 January 11:20

        Yes it’s silly you have to backtrack, but again the vast majority of passengers want to go to and from St Pancras

        • Wendy says:

          2 Feb2 February 09:54

          I wonder if we could all be persuaded to do Stratford given how pleasant and easy the Elizabeth Line is now ? Sometimes these things just need a bit of a nudge.

    • Martin says:

      25 Jan25 January 07:33

      At the moment they’re artificially restricting capacity on some departures because they know they couldn’t get a whole train load through passport control in time. If they sold the remaining seats as starting from the Kent stations, they may well find there’s demand there.
      (Or here’s a crazy idea – how about international services from Stratford International?)

      • Save East Coast Rewards says:

        25 Jan25 January 07:45

        I guess one problem would be staff. Are Border Force still currently short staffed? So if they resume international services from Ashford and Ebbsfleet or start it from Stratford they’d need to get the Border Force staff from somewhere.

        • Rob says:

          25 Jan25 January 08:12

          It’s cost, apparently. Eurostar has to pay for these people, not the Government. Not sure why this is, but it seems it is.

• Can says:

  25 Jan25 January 04:12

  Thank you Brexit!

  • Rui N. says:

    25 Jan25 January 05:51

    And thank you the UK for demanding ETIAS to exist when we were still EU members.

    • John says:

      25 Jan25 January 06:30

      The UK is going to have its own electronic visa “waiver” soon too

      • Smid says:

        25 Jan25 January 12:55

        I wouldn’t use the word “soon” when it comes to the UK Government implementing any Brexit mechanics. Entry checks on goods have been delayed how many years now? I lost count after the 4th delay.

      • can says:

        25 Jan25 January 15:53

        Can’t wait!

• Peter says:

  25 Jan25 January 05:19

  Do we know if that Amex offer will stack with that £200 travel credit on Amex Platinum which you get when you reach spending threshold? Thx

  • Rob says:

    25 Jan25 January 07:44

    Is that a credit or a discount? The Bus Plat one is a discount so you’d need to spend £600 to stack them.

    • Ed_fly says:

      25 Jan25 January 08:06

      Someone has reported in forums that they received the emails that the two credits had triggered on a £400 spend. I had the same question as Rob, whether the spend would need to be £600.

      • Rob says:

        25 Jan25 January 08:10

        I’ve not used my Bus Plat one yet but it looked like a straight discount. If I’m wrong and – irrespective of how it shows on my Amex account – it is a credit that triggers later then, yes, Amex history implies it would double up.

• Matt says:

  25 Jan25 January 06:17

  *railway station 🙄

  • Icewhite says:

    25 Jan25 January 12:51

    +1

• Amy says:

  25 Jan25 January 07:02

  I have a £200 Amex travel credit which I got as part of my platinum sign-up bonus. I’ve also been targeted for this offer. Anyone know if they will stack? Due to book a trip to Japan and this could be handy for hotels!

  • Rob says:

    25 Jan25 January 07:43

    Would stack on a £600 spend, yes.

    • Peter says:

      25 Jan25 January 09:09

      Why does it need to be £600, please? I don’t get it. Thx

      • Rob says:

        25 Jan25 January 09:11

        If the £200 is a discount and not a credit (is it?) you’d need to spend £600 to leave £400.

        I think the Bus Plat and personal Plat credits work in different ways though.

        • Nancy says:

          25 Jan25 January 09:35

          It is credit.

        • Peter says:

          25 Jan25 January 12:50

          I have credit from personal Platinum. What I found in T’s&C’s that it must be a pre-paid stay of minimum £200 pounds and you get your credit back.

      • ed_fly says:

        25 Jan25 January 09:20

        The question is whether the £200 gets applied as a discount or a statement credit. If it’s a discount and you book a £400 room, your card will only be charged £200 thereby no triggering the, spend £400 get £100 back.

        If you spend £600 (or more) then you’re certain the card will be charged £400 and the £100 should then also come off.

        On the forum, in amex statement offers thread, SteveJ has reported that it’s working on a £400 spend. At least he’s received the trigger emails, and expects to get a £300 rebate on a spend of ‘just over £400’.

        • Nancy says:

          25 Jan25 January 09:48

          Like I said, it’s credit. It gets applied after the full payment, not as a discount during the checkout (talking here about personal Amex Platinum).

        • Peter says:

          25 Jan25 January 16:40

          Many thanks for clarification! What I have found is that £200 is given back as a statement credit!

    • Amy says:

      25 Jan25 January 12:34

      Thanks Rob. That will be easy done for me. Great deal!

• Pete M says:

  25 Jan25 January 07:06

  I’m really not sold on the new logo – it looks like a cheap electronics brand from the 90s!

  • Save East Coast Rewards says:

    25 Jan25 January 07:30

    When I looked on Twitter yesterday not many were keen on the new logo. Have they shown what their new livery will be going forwards? At the moment all I’ve seen is the new logo being stuck on the old livery.

    As an aside this isn’t the first time the Eurostar brand was used for trains that don’t cross into the UK. Trenitalia used to use Eurostar as the name for their high speed domestic services before the Frecce brands started being used. Although the name was the same, the brand had no connection to the Eurostar that ran to/from the UK.

  • Andrew. says:

    25 Jan25 January 09:03

    Looks very similar to the Euronics logo.

• Al_Wiltshire says:

  25 Jan25 January 07:17

  If I’m reading it correctly, it’s £400 cumulative spend to get the £100 credit. Makes it a little easier to spend.

This article is closed to new comments. Feel free to ask your question in the HfP forums.