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Flybe goes bust – all flights cancelled

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In an unexpected move on Saturday morning, UK regional airline Flybe filed for administration.

All flights are cancelled and customers are unlikely to receive any refunds, except via a credit card chargeback.

Data from Cirium shows that the airline was due to operate 292 flights over the next week with over 22,000 seats.

The airline had only resumed flying in April 2022. The original iteration of Flybe went bankrupt before the pandemic and its assets – primarily just the name and website – were bought back by Cyrus Capital. Cyrus is a private equity investor which had been part of the Virgin Atlantic consortium that had initially tried and failed to keep the airline afloat.

Flybe goes into administration

Whilst the brand and Heathrow Summer slots were retained – which is arguably what the new owners coveted, in order to sell them on – a new management team was brought in. It was, in effect, a brand-new startup. Flybe had re-leased some of its former De Havilland Dash 8-400 aircraft – not many other UK or European airlines use this type of aircraft and they had not all found new homes.

A message posted on the airline website this morning says:

“On 28 January 2023, the High Court appointed David Pike and Mike Pink as Joint Administrators of Flybe Limited (“Flybe”).

Flybe has now ceased trading and all flights from and to the UK operated by Flybe have been cancelled and will not be rescheduled.

If you are a passenger affected by this event, please read the advice below.

If you are due to fly with Flybe today or in the future, please DO NOT TRAVEL TO THE AIRPORT unless you have arranged an alternative flight with another airline. Please note that Flybe is unfortunately not able to arrange alternative flights for passengers.

If you have a Flybe booking sold by an intermediary (i.e. not directly with Flybe) that includes travel on a Flybe flight, please contact the relevant airline or booking / travel agent to confirm if there is any impact to your travel plans as the intermediary may be able to support you with alternative arrangements and provide further advice regarding any claim you may need to make.

Customers are also advised to monitor the Civil Aviation Authority website for further information www.caa.co.uk/news.”

Flybe goes into receivership

A more ‘personal’ message was posted on social media:

Since we relaunched the business last April, we’ve been humbled by the goodwill and support shown to us from customers, stakeholders and the whole aviation industry. We had made it our mission to bring the airline back to full capacity efficiently, creating jobs, and establishing better regional connectivity across the UK, using aircraft that have a lower carbon footprint by design. We also hoped to widen our network, partnering with other operators with access to Europe and the US.

Unfortunately, while we made significant progress in certain areas, there were a number of hurdles in our way which we were unable to overcome.

We’d like to thank all of our wonderful customers for your support since we relaunched Flybe in April 2022. Its been our absolute pleasure and privilege to serve you.

Above all, we want to say an enormous thank you to our team of brilliant people, who worked so tirelessly to make Flybe a success.

Flybe Winter 22-23 network

The Civil Aviation Authority said:

Flybe, which operated scheduled services from Belfast City, Birmingham and Heathrow to airports across the United Kingdom and to Amsterdam and Geneva, has ceased trading.

All Flybe-flights have now been cancelled. Please do not go to the airport as flights will not be operating.

Flybe customers who still need to travel, will need to make their own alternative travel arrangements via other airlines, rail or coach operators.

The UK Civil Aviation Authority will provide advice and information to affected passengers. More information can be found on www.caa.co.uk/news when it is available.

Information will also be made available on our Twitter feed @UK_CAA

Paul Smith, Consumer Director at the UK Civil Aviation Authority, said:

“It is always sad to see an airline enter administration and we know that Flybe’s decision to stop trading will be distressing for all of its employees and customers.

“We urge passengers planning to fly with this airline not to go to the airport as all Flybe flights are cancelled. For the latest advice, Flybe customers should visit the Civil Aviation Authority’s website or our Twitter feed for more information.”

Flybe inaugural rhys
Flybe inaugural service April 2022

Flybe never had an easy life

The past five years have been anything but smooth for Flybe, which has its roots in Jersey European Airways, founded in 1979. In 2000, the airline was renamed British European before another rebrand in 2002, as Flybe.

Here’s a quick timeline of the past 15 years:

In the last fifteen years, Flybe went from being the largest regional airline in Europe to the verge of collapse, only to be saved by a consortium led by Cyrus Capital, before being saved from collapse by the Government in early 2020.

The airline then collapsed – for real this time – in March 2020, before being resurrected by Cyrus Capital two years later.

And here we go again

There had been signs, of course, that the situation at the ‘new’ airline was not well. Routes had been cancelled at short notice (eg Isle of Man) with the blame placed – allegedly – on the non-receipt of aircraft from lessors. It had already become a bit of a leap of faith to make a booking well in advance.

The timing is unfortunate. In April 2023, Air Passenger Duty on UK domestic flights will be halved. This would have made a substantial difference to the financial performance of the airline.

It is also, of course, just two months away from the pick-up of travel over Easter. It is a shame that the airline survived the bulk of the quieter Winter season but not all of it.

The collapse will be a blow to Belfast City and Birmingham airports which had been the two key Flybe bases.

One key question is what will happen to the seven daily Heathrow slot pairs being operated by Flybe – albeit some were, I think, leased rather than owned.

LNER offfering free rail travel to Flybe passengers

LNER has announced that anyone on a Flybe route which is covered by the LNER rail network can travel for free on Saturday and Sunday.

Details on Twitter here.

BA and Ryanair launch ‘rescue’ fares

Ryanair, never one to miss an opportunity, has launched ‘rescue’ fares starting from £29.99 to accommodate customers affected by Flybe. This includes routes from Belfast to East Midlands, Manchester and London Stansted.

Fares are on sale on the Ryanair website for travel from 26th March – so it isn’t much use if you need to travel in the next eight weeks. In reality, it looks like the company has simply reduced selected flights from ex-Flybe airports.

British Airways is being more helpful if you need to travel imediately.

BA is offering discounted one-way fares at a flat fee of £50 / €60 plus taxes, charges and fees on routes between London and Belfast, Newcastle and Amsterdam. These fares includes one checked-in suitcase. You must call a British Airways contact centre to get these fares – ba.com is only selling the usual high last-minute fares.

We will update this article as there is further news. For nostalgia, here is our article for the Flybe inaugural flight back in April 2022.

Comments (120)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • DaveJ says:

    I’m shocked

    • Bill says:

      I’m not shocked

    • chris1922 says:

      I’m not.
      Or do I detect sarcasm……

    • gumshoe says:

      I’m not. It wasn’t known as Flymaybe for nothing.

      There simply isn’t enough demand for a regional airline flying infrequently on mainly secondary routes. BA, Easyjet, Ryanair and the railways have the most lucrative domestic and European routes sewn up and they were competing with the likes of Jet2 on their key bucket & spade routes. It was always a non-starter.

  • Kathryn says:

    For goodness sake, this is the second time I’ve had flights booked with them and they’ve gone bust :-/ Unfortunately this time my partner booked and he paid by debit card

    • SamG says:

      I got caught last time and had used a travel agent so was lucky to get a refund. That is when I learnt to always book any “iffy” flights direct with the airline as the main card holder

      • Ironside says:

        ‘…always book any “iffy” flights direct with the airline as the main card holder’

        This.

        Although I confess to having booked some upcoming Flybe flights on my OH’s card without considering this factor. Fortunately, they are the MCH for that card so we’ll win that particular coin toss.

    • Colin_Thames says:

      Can still do chargeback through your bank.

  • IanT says:

    There’s obviously some demand for regional flying, but very few seem to be able to make it work.

    It’s a shame, as I enjoy flying in the Dash 8s and ATRs.

  • SamG says:

    I’m not surprised at all, we’d had a notice from our travel dept at work not to book them due to unreliability, routes running many hours late, last minute cancellations etc. I am sure many of their old regulars would have given them a go and gone back to whoever they had been using ! The UK261 and subcharters would have been killing them.

    To operate domestically / short flights to Europe you’ve got to have a stable route network and excellent on the day reliability, neither of which they offered.

    • Guy says:

      Assuming they ever paid or even replied to 261 claims! 4.5 hours late from Belfast to Amsterdam, at the time zero info or heads-up it wasn’t running to schedule. Belfast City is not an airport you’d want to wait in for an extended delay!

      Mine was ignored, then for 6 months every excuse under the sun was given. Admin ‘errors’, delays on payment runs, a huge backlog of claims etc.

      I got fed up. raised a MCOL which they didn’t even respond to. Judgement in my favour, which ironically only arrived in the post this week.

      • Jeff says:

        I had a very different experience. Belfast City-Leeds Bradford return flight cancelled the day after booking (10 days before the flights). Refund paid within 3 days and 261 claim money in the bank within 7 days of lodging the claim.

    • Stu_N says:

      I was going to write pretty much this. Poor flight times, poor reliability and other airlines competing on most of their routes was only going to end one way I’m afraid.

      I never got to fly with them – one attempt killer by a schedule change (from 6pm to 3.30pm on a day trip – brilliant) and next time one of the flights was cancelled the day after I booked it so I gave up and went back to train travel.

  • Nav says:

    UK economy at its best.

  • PIL says:

    Fly(may)be not

  • bob bilby says:

    next up… tui.

    • squawk7700 says:

      Would you like to back that up?

      • bob bilby says:

        if your memory goes as far back as britannia, let alone thomas cook or monarch then there’s plenty of warning signs for the uk operation.

        • Ironside says:

          TUI are German

          • bob bilby says:

            tui airways most certainly isn’t german. it’s aoc isn’t german, it’s aircraft aren’t registered in germany and it’s hq is in luton, not hanover.

          • Londonsteve says:

            It’s a UK subsidiary of what might be the world’s largest tour operator. They’re not going anywhere unless TUI decides to abandon the UK as a market which I find implausible considering they now have a virtual monopoly on ‘high street’ package holidays.

    • TGLoyalty says:

      You’re well off with this.

      • Tom says:

        Britannia didn’t succumb to insolvency. They were rebranded… as TUI! (Via Thomsonfly for a brief period).

    • Rob says:

      Never. Stupid comments.

  • Luke says:

    “totally unexpected” !!!

    – only by Captain Optimist

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