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Review: the tiny new PrimaVista lounge at Rotterdam Airport

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This is our review of the PrimaVista lounge at Rotterdam The Hague Airport.

Rotterdam Airport is tiny. A quick glance over the departure board indicates that there are just a handful of departures per day, mostly with Transavia to popular holiday destinations. On most days, British Airways is the only foreign carrier to operate to the airport, with three daily flights to London City.

All of which makes the addition of a premium lounge at the airport a surprising – if welcome – addition.

The PrimaVista lounge in Rotterdam The Hague Airport is open from 5:30am until 7pm daily.

Review: PrimaVista lounge at Rotterdam Airport

Where is the PrimaVista lounge at Rotterdam Airport?

The airport is so small that you can actually see the lounge from the check-in desks. It isn’t quite as easy to get to as it looks, however.

Review: PrimaVista lounge at Rotterdam Airport

Once out of security (where they have all-new 3D scanners which are much more convenient) you need turn left and pass through to near gates 10 and 11, which are the non-Schengen departure gates.

You’ll see plenty of signage. Then head up the stairs:

Review: PrimaVista lounge at Rotterdam Airport

At the top of the stairs turn right, walk through the odd picnic area/bar:

Review: PrimaVista lounge at Rotterdam Airport

…. and you’ll see the lounge in front of you:

Review: PrimaVista lounge at Rotterdam Airport

Inside the PrimaVista lounge at Rotterdam The Hague Airport

The lounge check-in was staffed by two people which is frankly overkill in a lounge this small!

It is just 150 square meters, with capacity for 20 guests.

Immediately to your right you’ll see a large board room / hot desking table. It looks nice but feels a bit open to the lounge reception, and I didn’t see anyone using it.

Review: PrimaVista lounge at Rotterdam Airport

I was pleased to see a number of newspapers available, including the New York Times:

Review: PrimaVista lounge at Rotterdam Airport

After this you have a small seating area with just twelve armchairs:

Review: PrimaVista lounge at Rotterdam Airport

There is a decent amount of light thanks to the windows but you only get a view over the service vents from the rest of the building:

Review: PrimaVista lounge at Rotterdam Airport

All the seats are the same and feature a lamp plus charging ports on the little side table between them:

Review: PrimaVista lounge at Rotterdam Airport

To the right you’ll find an open bar and some food. The bar is self-pour and features spirits such as Jack Daniels, Bacardi and Absolut. Wines and beer are also available, as is a range of soft drinks, tea, coffee and juice.

Review: PrimaVista lounge at Rotterdam Airport

The food selection is, shall we say, minimal. In the fridge you’ll find a couple of yoghurts and some slices of cheese and ham:

Review: PrimaVista lounge at Rotterdam Airport

Whilst on the table you have a choice of bread, bread, bread, bread and pasta salad:

Review: PrimaVista lounge at Rotterdam Airport

I have to admit the pasta salad was actually very tasty – unlike most airport lounges it actually had a decent ratio of pasta to dressing and other bits, so that was good.

There was also a toaster and, to my delight, a George Foreman grill!

Review: PrimaVista lounge at Rotterdam Airport

Apart from that there were also some rice krispies, bowls of crisps, chocolate brownies and some bar snacks:

Review: PrimaVista lounge at Rotterdam Airport

Note there are no toilets in the lounge, although there are general airport toilets just outside the entrance.

Conclusion

And that’s it. It’s a small lounge, and there isn’t much too it, but it is a pleasant space to relax in and much quieter than the busy terminal seating downstairs. It never got busy, even before my BA CityFlyer flight back to London. That may just be because some people haven’t realised that there is a new lounge yet ….

The lounge is used by British Airways for Executive Club members as well as anyone flying in Club Europe, but you can also use it with Priority Pass. If all else fails, you can also pay €25 to get in.

If you’re passing through Rotterdam The Hague airport it’s certainly worth a visit.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (27)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • JK says:

    I love this airport. So easy and small. The waiting area in the big shed has loads of ceiling space which is a nice change from many other airports, and is pretty relaxing.

  • lumma says:

    What do you use the George Foreman grill for? Take your own steaks through security?

    • Blenz101 says:

      Make a toasted sandwich with the ham, cheese and bread, bread, bread offerings.

    • Chris says:

      Sliced bread, cheese and ham are all there. A George Foreman grill is great for making a panini-style toastie, so you can cobble together a croque monsieur-style snack!

    • supergraeme says:

      Used the lounge last Summer – I can confirm that as others have said, it makes a great toastie.

      The lounge was also completely full when we were there, which was a bit rubbish.

  • Nick says:

    I well remember the GB Airways/BA business class ‘lounge’ at Malta Airport, back in the 1990’s, which was little more than a cupboard! The check in staff originally had to come up and unlock the door to let you in (later you were given a code). There were around 4-5 chairs, a couple of tables with a few magazines, and small fridge with soft drinks.

    • David B says:

      That sounds like the lounge at Ljubljana c1999

    • Patrick says:

      Reminds me of the lounge in Angers airport back when BA was operating there. I think that Rob even mentioned it in an article a few years ago!

  • Roberto says:

    Rhys,
    Thank you for the review,

    Some additional information:

    For those impaired,
    besides the stairs towards the upper level is also an easy lift.

    On the upper floor, one may also find a StarBucks.
    For those in need of a last minute nicotine macchiatto, the upper outdoor terrace allows smoking.

    Beware the PrimaVista lounge does not have its own toilets,
    you can use the L&G that is just outside the lounge entrance to the right,
    It is next to the prayer room.

    For more information + arrival / departures photography about the BA-flights RTM-LCY vv:
    https://www.flyertalk.com/forum/british-airways-executive-club/1452854-rotterdam-airport-lounge-2.html?styleid=22

  • Richie says:

    If you enjoy an alcoholic drink or two, a toastie, a pasta salad, a hot beverage and a brownie, €25 isn’t too bad.

    • Mike Hunt says:

      Not to mention unlimited use of a George Foreman grill !

      • jjoohhnn says:

        Unlimited unless you have to wait whilst the person in front of you cooks their steak!

  • Lindsay East says:

    Slightly off point, but after some excellent croissants in the longe, I waited for 35 mins in line for passport control, due to an Istanbul flight before and a Morocco flight after BA. Complete chaos, only two officers, and the waiting are through passports control was full, so no-one could move. As Rhys commented, there are not many flights and this was mismanagement. However, I liked the lounge.

  • Nick says:

    Interesting to see we’re back to measuring in electricity meters, rather than the universally accepted unit of size, metres.

    From the photos it looks as everything is wrapped in cling film – are you expected to open it every time you want something? That could get annoying.

    • Bagoly says:

      Why?
      Mrs Bagoly loves unwrapping anything, as do many children.
      Oh, you mean it needs wrapping again afterwards?
      With two staff for that size lounge, I think they could do that bit.

    • Rhys says:

      I think nobody had eaten anything yet! I didn’t re-cling items since the salad etc was under a plastic lid

  • Ben says:

    I’m not sure many people ever knew that if you went to the BA check in desks and showed either your Silver/Gold card or the fact you were flying business, you’d get a €15 voucher to use at the cafe in the departure lounge. I guess many people fly with hand luggage so it was an underused benefit.
    I guess this benefit how now been removed!

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