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Club Aspire lounge in Gatwick’s South Terminal reopens after three years

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Well, it took a while but the Club Aspire lounge at London Gatwick Airport’s South Terminal (the British Airways terminal) has reopened after almost three years.

It had hardly been open when covid forced it to shut. Due to long construction delays, it didn’t open its doors until September 2019.

It occupies part of the old Virgin Atlantic lounge space in Gatwick South, for those with decent memories. The other part became My Lounge which reopened ages ago – I re-reviewed My Lounge at Gatwick South here.

Club Aspire Gatwick South lounge reopening

This is a much needed lounge for Priority Pass holders.

If you can access the British Airways lounges at Gatwick South then you’re fine (see my review here of the EXCELLENT British Airways Gatwick lounge complex).

On paper there are already plenty of Priority Pass options:

…. but in reality all four are usually very busy. No1 does allow you to pre-book a slot with your Priority Pass via this page of their website for £6 per person. You can also prebook My Lounge and, for £15, Clubrooms via the same link.

Club Aspire adds much needed Priority Pass capacity to Gatwick South.

You cannot prebook it yet but I imagine it will happen in the next few days. You can already prebook Club Aspire in Heathrow Terminal 5 and Heathrow Terminal 3 for £6 if you have a Priority Pass.

Review Club Aspire lounge London Gatwick South Terminal

What’s inside the Club Aspire lounge at Gatwick South?

Here are some images and extracts from my October 2019 review of the lounge. I doubt much has changed in terms of furniture although the food offering may well be different.

The lounge is easy to find, as long as you stay upstairs.  Once you have cleared security at Gatwick South, you head towards an escalator which takes you down to the lower level.  Don’t go down this.  All of the airport lounges – BA, My Lounge, No1, Club Aspire, Clubrooms – are on the upper level.  You will see a corridor to your left just before the escalator.  This is where you should go.

Once you pop out in the terminal, the entrance to the Club Aspire lounge – see above – is on your right.  Be careful not to confuse it with the My Lounge entrance which is the first one you come to.

To be honest, when I walked in I was surprised.  The lounge simply is not very big.

I know that the old Virgin Atlantic space has been separated, but in my head – knowing how big My Lounge is – I thought that there was more space left for Club Aspire than there actually is.  It may even be smaller than My Lounge.

This is not quite the entire lounge, but it is most of it.  Behind me, not shown, is a large communal work table but nothing else.

Review Club Aspire lounge London Gatwick South Terminal

This is looking in the other direction.  I am not quite at the back of the lounge here, but I am nearly there:

Review Club Aspire lounge London Gatwick South Terminal

Here is the bar which is off to the side:

Review Club Aspire lounge London Gatwick South Terminal

One wall of the lounge is glass, giving views out towards the parked British Airways aircraft when I was there back in 2019:

Review Club Aspire lounge London Gatwick South Terminal

Here is a PR picture which gives a better impression of the windows:

Club Aspire lounge Gatwick South review

Now we come to the weird bit.  Off to your right, at the top of the lounge, is a small opening.  When you walk through it, you find this:

Review Club Aspire lounge London Gatwick South Terminal

There are eight … well, I’m not sure what to call them.  They are not sleeping pods.  They are not work pods.  It is a semi-comfy chair in an open cubicle with some frosted glass.

Very, very odd.  And totally unused.  Not a single person was in this area.

There are also these odd seating areas to the sides:

Review Club Aspire lounge London Gatwick South Terminal

It is possible that this area may have changed during the three year closure – it needed it.

The lounge has its own loos and one shower room.  It is an accessible shower and is in the same area as the accessible loo.

Review Club Aspire lounge London Gatwick South Terminal

Back in 2019 there was a decent breakfast spread, with a buffet which looks like it took its design from a Hampton by Hilton or Holiday Inn Express hotel.  In the foreground below you have fruit, yoghurts, juices etc:

Review Club Aspire lounge London Gatwick South Terminal

…. whilst to the side you have fruit and cereals …..

Review Club Aspire lounge London Gatwick South Terminal

…. and at the back you have a decent supply of hot food.  There were no ‘cooked to order’ options back in 2019.

Review Club Aspire lounge London Gatwick South Terminal

Whilst My Lounge next door is theoretically aimed at the youngsters and Club Aspire at an older clientele, I found back in 2019 that I preferred the former – especially as My Lounge has upgraded to metal cutlery and proper plates!

We will try to take a look in the next few weeks to see what, if anything, has changed since the pictures above were taken.

The Priority Pass website says that the lounge is open from 7am to 2pm. I can’t confirm this as the lounge is not bookable at all on the Aspire executivelounges.com site yet.

PS. The Clubrooms lounge at Gatwick South is currently scheduled to reopen on 1st April, albeit only until 2pm


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (32)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Thywillbedone says:

    Unpopular(?) opinion: if you accept that most lounge food is glorified slop, and don’t feel the need to drink yourself gratis into pre-flight oblivion then the gap between waiting in the main terminal versus a lounge is narrower than it ever was. With lounge overcrowding/entry queues etc etc I find myself wondering why bother…

    • Blenz101 says:

      You sound as sanctimonious as I am sure you intended.

      The reality of international airports is that you need to arrive well in advance of your departure time and lounges for the most part provide decent comfortable waiting room. Terminal waiting areas are almost universally noisy with cheap functional padded bench seating.

      Nobody is pretending this type of lounge is fine dining but pastries, cereal, yogurts, fruits are all breakfast staples which would be near impossible to make into “slop”. Hot food may indeed be variable quality but nobody forces you to eat it.

      As for your comments on alcohol most people will just relax with a glass of wine, maybe a G&T or beer. This is perfectly socially acceptable in the UK as a way to relax and socialise. Yes, there are tales of stag and hen parties getting drunk by these are now almost never seen in a lounge or severely limited on the amount of drinks they can be served.

      The UK does have a particular problem with crowding due to the enduring popularity of package holidays who either up sell or include lounge access. For the most part worldwide they are quiet havens to relax prior to a flight.

      • tony says:

        In all fairness I think the lounge operators seemed to get a handle on the stag & hen brigades and block them from entry. I’ve found the bigger problem post-pandemic being the party of two or three middle aged couples, probably from the golf or bridge club, who clearly have no understanding of the idea of an “indoor voice” especially after their third double gin. plus the utterly horrific concept – I’m surprised how many pensioners I’ve seen doing this – of using the speaker on their mobile phone when making a call.

        • Rob says:

          Was sat with 5 people who meet this description on the Galleries First terrace yesterday – I was unfortunately the 6th person in the group of 6 seats ….

        • Blenz101 says:

          When travelling I spend 95% of my time with noise cancelling EarPods in even if I’m not listening to anything. The noise cancelling alone is so good at drowning out the majority of other travellers.

        • dougzz99 says:

          I can offer a bit of an explanation regarding old people and speakers. Modern phones are many things, but what they’re not good at is being used as a phone. As hearing declines with age it becomes ever more important to hold the phone in the proper position for both the mic and speaker to work well on a call. Aching arms, natural change of positions mean older people are rarely do this. They see the solution as the speaker call. I experience this with declining hearing, but am aware enough to move the phone slightly, or user ear buds. But I have a couple of friends I seem to be forever saying “move the phone you’re not speaking into the right part”.

  • Tankmc says:

    Agree with Blenz101. Lounge access now have become pointless for us. Unless we are in the Virgin Heathrow Clubhouse we just skip them and would never pay. Most of these new premium lounges have all the charm of a doctors waiting room with crap food and drink and most of the time crowded
    . I find myself now grabbing a pret and finding a quiet corner in the main terminal.

    • Rhys says:

      Good luck finding a quiet corner in Gatwick South these days! Or T5 for that matter…

  • Simon says:

    Given the crowds and catering standards in these lounges, why would anyone ever pay for Priority Pass? As an Amex Plat benefit I value it at pretty much zero.

    • tony says:

      Aside from the challenge of getting into the lounges in the UK, I have 3 teenage kids. My wife also has a PP card on the supplementary amex so last winter, we were able to get into a lounge at Geneva and all have breakfast. I had to pay £20 for the 5th person but coffees, croissants and glasses of fruit juice at GVA for 5 would have cost I’m guessing in excess of £100.

      On your own and with a half decent expense account I agree, but some years i’ve probably made 50% of the AMEX card membership cost back on things like this.

      • Rob says:

        You have to assume that everyone who moans on here about PP only takes domestic UK flights because, as you say, getting in at international airports is rarely an issue 🙂

        We paid €85 in Amsterdam late last year for a few random terminal snacks in a cafe for a family of four, because my wife didn’t have her PP.

        • Blenz101 says:

          Many here will also travel through the Middle East where again lounge access isn’t an issue with PP or similar.

          Given the cost of alcoholic beverages in the region country even a couple of glasses of wine each in the lounge for a couple can represent a serious recouping of your annual fees on what you would have otherwise paid in a terminal bar/restaurant.

          • Thywillbedone says:

            It is precisely this ‘drinking your way to a profit’ attitude that makes many paid lounges unpleasant (it’s not the place, it’s the people). Like a free bar at a wedding, some people just can’t restrain themselves…

          • zapato1060 says:

            People are narrow minded. We travel a lot but it’s mostly in Eco around the world and the £47 per month on Plat is easily swallowed up by not paying bits and bobs at airports.

        • dougzz99 says:

          UK has a particular problem it seems, but it’s more widespread than just UK. I’d never pay for a lounge membership. Even in T5 it’s possible to find a seat and a quiet(er) spot.

        • The real Swiss Tony says:

          I do hope she now has the PP app on her phone – seems that the digital cards are very widely accepted now.

      • Tim says:

        Yes, you got great value by doing that.
        I flew back from GVA yesterday and can confirm that a small filled baguette and small water will cost you £20.45.

        We skipped all this and had some beers as they were a more reasonably priced £6 per pint.

        Geneva airport has to be one of the most expensive places on earth!

  • RJ-24 says:

    Missed the chance to have a look yesterday, but I relied on your recent(ish) No. 1 review and used that. Wasn’t super cramped but was steadily busy yesterday afternoon around 1/2pm. Apparently lots of delays meant they were busier than the day before but I was told were operating an informal 1-in, 1-out kind of approach to manage traffic.

  • Richie says:

    Fine them TPs and watch the bad behaviour evaporate.

  • Scottydogg says:

    Can you still ask unrelated questions here? I can never get into the Forum due to the unnecessary level of password security !
    Is there much benefit from booking flights through Amex travel with Amex platinum?
    Ive found the prices through Amex are the same as booking direct with the airline. Is there any advantage , do you get extra points? obviously booking direct with the airline would have some advantages with checking in or if you needed to make amendments or cancellations. i have tried to find the answer myself online but couldnt get a clear answer as i seemed to end up on Amex US or Amex AUS sites

    • zapato1060 says:

      Found AMEX a glorified OTA. I only used them when I had the free £200 Plat credit. I did see a banner here but it may be for new signups of 2x on amex travel.

    • Chas says:

      If you can’t / don’t want to work your way through security (and I’m sure Rob would disagree with your description of “unnecessary” given some of the comments he’s made in the past about the level of spamming attempts), then just use the Daily Chat thread – you’ll tend to get a better response there.

  • brian says:

    I liked this lounge when I last passed through as a pre-pandemic solo traveller. Curious to see how it would work with a family of 3.

    Anything that makes avoiding the No. 1 lounge easier is good news in my book.

    Pre-booked My Lounge for a Friday morning flight not so long ago given that No. 1 wasn’t even taking bookings anymore. Turns out I could have walked straight in. Was very happy with my few hours there, even more so as my flight was delayed by 3 hours. Only downside is that it definitely attracts a large cohort of travellers who require smoking space post security.

  • Richard S says:

    You can normally find that the area towards gates 1-5 is fairly quiet at Gatwick…

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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