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Creation closes the two IHG One Rewards UK credit cards for good

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Creation Financial Services and IHG are officially parting ways, which spells the end for Creation’s IHG One Rewards credit cards.

Whilst the two cards have been closed to new applicants since the end of 2021, existing cardholders were able to continue earning IHG One Rewards points on transactions (unless, of course, your account was suspended.)

More importantly, existing cardholders were able to keep receiving free elite status in IHG One Rewards and picking up a voucher for a free night each year for spending £10,000.

Creation closes the two IHG One Rewards UK credit cards for good

Creation has now given notice that it will close the IHG One Rewards credit cards on 28th June. Anyone with an IHG card will be moved to the generic Creation credit card, which appears to have no benefits whatsoever.

Whilst you will still be charged your annual card fee between now and 28th June, Creation says it will automatically process pro-rata refunds by the end of July 2023.

In the meantime, your existing card will continue to work until 27th June. You need to spend £10,000 by this date to trigger your final annual free night voucher, which will be difficult for many.

How can you keep your IHG One Rewards status for 2024?

If you are concerned about losing your IHG One Rewards status, remember that InterContinental Ambassador comes with IHG One Rewards Platinum Elite status.

It will cost you $200 per year to join but this includes a ‘buy one get one free’ weekend stay voucher valid at InterContinental hotels plus extra benefits on future InterContinental stays.

What should you do to replace your IHG credit card?

I don’t know of any plans to launch a replacement IHG credit card – we’ve not heard anything from IHG or from our regular chats with key issuers. That said, we had a request from a surprising source for our advertising rates a couple of weeks ago so who knows?

Creation closes the two IHG One Rewards UK credit cards for good

There are two other ways to earn IHG One Rewards points from UK credit cards:

HSBC Premier

The two HSBC Premier credit cards let you transfer points into IHG, but this is a terrible deal. HSBC transfer rates into airlines are good value but the two hotel partners, IHG and Wyndham, are a terrible deal.

Here is our review of the free HSBC Premier Mastercard and here is our review of the paid-for HSBC Premier World Elite Mastercard. Both reviews explain how the IHG transfers work.

Remember that you need a HSBC Premier current account to apply for these credit cards, which requires a £75,000 salary or a substantial savings commitment to the bank.

Virgin Atlantic

Not everyone knows that Virgin Points can be transferred into IHG One Rewards. The rate isn’t great (1:1) and indeed is worse than their other deal with Hilton Honors (2:3).

The free Virgin Atlantic Reward Mastercard earns 0.75 Virgin Points (so 0.75 IHG points) per £1 spent – review here. The paid-for Virgin Atlantic Reward+ Mastercard earns 1.5 Virgin Points (so 1.5 IHG ponts) per £1 spent – review here.

Remember that you will get better value using Virgin Points for flights. In fact, any redemption via Virgin Red – even for Greggs sausage rolls – would get you 0.5p per Virgin Point which is better value than transferring to IHG One Rewards.

And if you want a total change ….

If you’re looking for another non-Amex card then Barclaycard is currently offering 50,000 Avios on their Avios Plus Mastercard. There is also an offer of 10,000 Avios on the free Barclaycard Avios card. You can apply here.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

15,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

1% cashback uncapped* on all your business spending (T&C apply) Read our full review

Comments (107)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Jordan D says:

    It’s a shame they haven’t pro-rata’d the target for the £10k spend voucher to match the shortened window to 27 June. Not in their interests, of course, but would be fairer.

  • Colin MacKinnon says:

    Maybe this was why Creation finally suggested a settlement with the Financial Ombudsman Service?

    • John says:

      Or maybe they wanted to close 2 years ago but were too incompetent to do it at the same time as trying to respond to the ombudsman

  • lee says:

    Hopefully this is good news and Ihg will Look for a replacement maybe Chase .

  • Steve says:

    We had a good ride tho.

  • Kowalski says:

    “Whilst you will still be charged your annual card fee between now and 28th June, Creation says it will automatically process pro-rata refunds by the end of July 2023.”

    and for anyone that believes that, I have a bridge to sell you

  • Will says:

    Are we supposed to be notified by creation or IHG? Seen nothing official yet and nothing on the app (which is closed for maintenance at present , so perhaps about to inform us)

    • Andrew J says:

      They sent out emails to card holders yesterday. Maybe you got missed off the list.

      • The Original David says:

        I didn’t get an enail, although I only hold the free card, not the good one. Maybe we’re lower down the list…

        • Doc says:

          I have the free card and got the email yesterday. Maybe they are working through the list. Although with Creation, I wouldn’t hold your hopes up high

    • Tobeman says:

      My email ended up in my Gmail spam folder!

    • RussellH says:

      No e-mail for me (white) or my partner (black), at least not yet…

      • SammyJ says:

        Email received yesterday for the free card.
        They wrote to me the day before to say that due to lack of use (can’t remember last time I used it!) they’d be closing my account within 2 months anyway if I didn’t use it. That’ll save me having to deal with Creation to manually close their pathetic replacement!

    • David says:

      Maybe you elected out of email comms and will get a letter, maybe it’s gone into your junk folder or been hijacked/delayed by email provider filters.

  • Mark says:

    Didn’t appreciate the downgrade to Silver Elite as it was meant to be Gold, but thanks to a IHG promotion I have returned to Gold with 2 nights and 5 nights to Platinum.

  • Mark says:

    Here’s hoping both IHG and Hilton will announce new cards in the not too distant future given both of these cards have been withdrawn.

    • Jonathan says:

      The withdrawal of cards to new applications is never usually a good sign…

      • RussellH says:

        I cannot remember when Creation closed the Marriott card to new applications, but it was many years ago. It would be upsetting to see the back of that card too…

        • Tim Mon says:

          Regarding the Marriott card, Creation cancelled mine earlier this year, with no advance warning or notice. When I queried it they said it was because of “inactivity” – tbf I hadn’t been using the card much.

          Bit of a blow as I valued the 10 nights Elite Credit every year.

          If you want to keep it, I’d suggest continue using it – don’t present them with an excuse to cancel you like I did.

          • RussellH says:

            Currently, it is very much my main card (and has been for years), so no no problem there. I am more worried that I may be using too much, TBH!

            I am considering whether I should swap using my IHG card for the Marriott Card for the next few months.

            NB – still no e-mail from Creation, and no announcement on the website.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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