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Review: Necker Island, British Virgin Islands (Part 2)

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This is the second half of a review of Sir Richard Branson’s Necker Island resort in the British Virgin Islands. Tom, the author, runs The Good, The Bad and The Luxurious, probably the leading global source of private island and luxury resort reviews. Read Part 1 of Tom’s Necker Island review here before continuing ….

Breakfast was probably the only passably decent part of the experience because it was simple enough that you can’t really screw up putting a small buffet with fruit, pastries and chia seed pudding out. Except they could, like when the latter was horribly melted and looked like a sperm bank had discharged their waste onto our table. There are flies which show up in abundance for every meal.

We had to pre-order all the kid’s food for it to come on time for dinner. Even so, 45 minutes after we sat down, and well after we finished, the puree arrived. One day they “saved us” some lunch, yet it still took 40 minutes to arrive. Add that to the 45 minutes it took to get an ice cream, and you get a good idea of what to expect. Actually, the best summary is that I cracked one of my teeth while biting into their pork chop. You know things are bad when your holiday ends needing to go to an English dentist.

It’s ridiculous that we had to plan lunchtimes around our toddler because we couldn’t get food otherwise. If this were our first luxury experience, my blog would have been short-lived or just called The Bad.

Service Virgins

Necker Island does not discriminate on age. It’s just a coincidence that everyone seems to be aged between 18 and 22. A lot of Brits work here and they seemed to be part of the competent clique. You know things are bad when you’re grateful that one of the Brits went to help you – they might not be as friendly as the locals, but it does get done.

Everyone is well-meaning but so badly trained. This is not a career for the staff, it’s a gap year. Do not expect any proactivity at all. Absolutely none. No help with anything, no consideration, no preferences are remembered – but Moskito Island lowered expectations so much that things getting done was an honour. I loved watching them on their phones as I was struggling to carry our luggage. Yet if you ask for something, they’ll at least try to take care of it. They got us a baby bouncer, pacifiers and Calpol immediately.

There was also a problem with just finding any staff. If dinner was served at Temple, we at the Great House would see no one around, so you just helped yourself to the bar. I’m not sure what you’d do about getting food, as it wouldn’t arrive in time even if someone was around.

It just blew my mind how lazy people were or how they lacked any initiative. Exhibit A: a broken coffee machine by the beach throwing everyone into a dazed state of confusion, with no possible solution in mind, like, I dunno, going to any of the Houses and bringing a coffee from there.

In the end, there was no answer that anyone could give me that would shock me because I was not expecting anything. Even when the fire alarm went off a few times in a row, and I asked the only staff member I could find if everything was ok, and they said, “I don’t know, speak to guest services,” or when we asked for a tour of the island, and they allowed us to walk into someone’s occupied room.

Wild Life

Necker Island is stunning, with clear, turquoise waters and multiple soft sand beaches. The island is the protagonist. It’s large enough to get lost and beautiful enough that you won’t mind. I prefer my islands to contain something beyond just a pile of sand next to the ocean – a bit more landscape.

Necker has plenty of variety, but whilst I would pick it above most Maldivian properties, I still lean towards the Seychelles and Fiji for the most spectacular-looking islands. Necker is worth being in the conversation, though.

In between being forced into a dictatorship level of compliance, you are given a buggy and access to go around the entire island. There are no signs anywhere, so you can even find yourself at the Virgin Father’s house, although he wasn’t in. Rude.

The buggies change the dynamic because you can head out and do whatever you want. They do have a pre-planned schedule, which includes morning workouts, yoga sessions, or the weirder things like Beach Olympics, which is basically something you should only do if you’re eight times over the legal drinking limit. Or boat trips to nearby islands, which they call a booze cruise. Yet you don’t have to do any of them.

If you’ve not seen the BBC’s Billionaire’s Paradise: Inside Necker Island, you will be in for a shock at the nature of some of the events. It’s not exactly Jane Austen.

Necker is a notorious party island – even the music is in party mode, with Eminem being played at 7 am and champagne served for breakfast – but after a large group of travel agents left, it was mostly a group of people ten years away from going to a bingo hall. This is not intended as an insult, as we were asleep by 9 pm every night. Whilst physically we may have been amongst the youngest, I’m as mentally exhausted as an octogenarian.

You should not come here without preparing for what it is – how, I don’t know. Go to Ibiza, take a load of ecstasy and just set fire to all your money? It’s pretty clear, though, your level of enjoyment from Necker Island will rely on lowering your standards, engaging in activities and enjoying what we Brits call a drink or two, but most civilised countries call being an alcoholic. Necker Island is like Neverland for people that have never grown up.

That’s not to say there is no enjoyment if you don’t do these things. I went along to some of the activities, like the morning fitness session, and my wife had an excellent spa treatment from a Balinese therapist – it looks like this is where the adults worked. Yet the best part is the wildlife. Over one hundred lemurs wander around the island, interacting with you and jumping on you during feeding sessions. My daughter adored every second of it, meaning that the most kids-friendly activity on the island is being swarmed by dozens of tiny creatures with sharp fangs.

Tortoises are roaming, a flamingo pond, parrots in cages, and seven species of lemur. It’s all very Jurassic Park – just minus the T-Rex.

There is no Kids Club, so they subcontracted a nanny, but they were so useless we could have just hired ChatGPT and that blow-up doll from the movie Airplane!. They outsource this, so this is a BVI issue, not a Necker Island one. However, it’s pretty clear this is not a very kids-friendly island, particularly as, at one point, we thought our baby was going to die from consuming a leaf from one of the poisonous trees.

Hot Stuff

Necker Island is beautiful. The way it’s spread out across the houses means there are a lot of facilities available. Within the Great House is a hot tub, swimming pool, gym, snooker table and enormous tables for communal dining spread out over two floors. Of course, there’s also the boutique, where a book costs $42, so we can see why Dickie is a billionaire and I’m not. Anything they could put “Necker Island” on, they’ll sell here – some of it is cute, and now, with kids, I somehow get convinced to buy things from there that will inevitably never be worn again.

Over at the main beach, there’s a bar, two tennis courts, a helipad, a large swimming pool, probably the largest hot tub I’ve ever seen, and an outdoor wooden gym. The spa is just two treatment rooms, and the gym contains just a few pieces of equipment, but they were sufficient. There’s no need to exercise, though, as you have more chance of finding a hot tub than a meal.

Conclusion

A place can have no easily definable element of luxury yet still offer a luxurious experience. As I oft repeat: it’s tough to describe a feeling.

Someone told me before coming here: a beautiful island with terrible food and service. I pass those words on to you as my ultimate summary.

Necker Island is not a bad place, it’s just poorly implemented. It offers so much freedom but removes that feeling with the constant worry of when and how much you’re going to be able to eat. In short, it’s a piss-up that offers no more than a budget holiday to Spain. Except for the lemurs – I love those guys.

What Necker offers is a beautiful, genuinely unique island like nowhere else. I can say the same about Laucala, but that’s where the similarities end, as Laucala desires to improve. In contrast, Necker is precisely as per design, and that design, to me, is very much like the Hindenberg.

I don’t feel the approach to coming here should be “it is what it is” when it could stick to the party atmosphere but deliver a much more luxurious experience. I do still see why some people return because there is something inexplicable that somehow turns elements of it into an enjoyable stay.

We spoke to a few people during our stay, and everyone we asked, “Would you return?” was greeted with a moment’s pause, followed by an answer that rhymes with snow. Still, no one decides between booking here or some 19th-century chateau in Provence. It is what it is. And now you know whether it’s for you.

The Good

  • Activities
  • Hot tubs

The Bad

  • Food
  • Service
  • Flexibility

The Luxurious

  • Your own private zoo
  • Setting

Rating

Bad


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Comments (59)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Arnie says:

    well that’s made my Sunday Morning – whether you like the style or not – I thought it was very entertaining.

  • Dev says:

    Sorry to be a pedant but Necker Islands is within the British Virgin Islands, and as such, there is no such things as “Brits and Locals”. In fact, the locals are as “Brit”!as anyone in the UK!

    • Sharka says:

      Not really. BVI is a dependent territory with its own immigration, laws and much else: only those with Belonger status have rights to residence, work and so on, so British citizens from the UK have no such residence rights. There are many other differences too.

      • Dev says:

        They are British Nationals under the British Nationality Act… having your own immigration laws doesn’t change your nationality. They are Brits, and since 2002, almost all have full rights to live, work and study in the UK.

        • Rui N. says:

          British is not only a nationality but also a gentilic. It’s not hard to see the author was referring to the latter.

  • Nick says:

    Great read, entertaining style and searing honesty – the change seems to be well received, it should be embraced not apologised for!

    • JDB says:

      Indeed – more searingly honest reviews would be welcome in general. I don’t have any issues with HfP reviews which are perhaps more subtle in their criticisms and rely on the reader to read between the lines, but too many reviews of restaurants and hotels that I know are, by a huge degree, too fawning and give a completely false perception, guaranteeing the less experienced traveller a bad experience.

      • Bagoly says:

        Completely agree.
        The world is dominated by sell-side “reviews”.

  • Blair Waldorf Salad says:

    As well as the crapness described here, the tv documentary from a few years back revealed a very seedy “ooh matron” undertone to NI. Certainly not for me.

  • Harry T says:

    I would heartily recommend that anyone who enjoyed this takes the time to explore Tom’s blog. He’s the funniest and most insightful luxury travel reviewer I’ve come across, and his posts have brought me a lot of joy over the years.

  • Paul says:

    Necker Island sounds perfect to me. There is a market for luxury destinations for people who don’t want to be ‘served’. I’ve been to many luxury resorts over the years and too often they are spoiled by people acting like they are your slaves. If like me, you don’t like the concept of someone else carrying your luggage, yet you still enjoy luxury surroundings/facilities then NI sounds ideal. Also don’t care at all about fancy pretentious food. Wasted on me. Love communal dining too, met many interesting people over the years I wouldn’t have if I was only private dining.

    • HBommie says:

      Have a look at the original and the ‘loadsamoney’ section, that’s your communal dining partner!

    • Will says:

      I think there’s a difference between making your own dinner and not having any dinner though. I carry my own bag, but when I’m with the kids I’m always immensely grateful for help (and frankly expect it if there are staff stood idle on arrival)

    • JDB says:

      @Paul – what you describe is the Four Seasons style which I have grown to dislike, but proper luxury places provide superlative service in a discreet manner as if one were staying in a smart home. If I’m at home or spending a lot of money at a hotel, I expect to be able to decide when, where, with whom and what we and our children eat. What is reported at NI is beyond ridiculous; there simply isn’t the market you describe, it’s just for influencer types who don’t have a clue.

  • Jimbob says:

    Think I’ve just found a new blog to read. Can’t believe I haven’t come across Tom’s blogs before.

  • George K says:

    Excellent review. It’s clean and it bites. I can’t think of an area of the entire stay that went underreported.

    Well done.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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