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Priority Pass and Plaza Premium kiss and make up – you can access Plaza lounges from today

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The long running dispute between airport lounge card group Priority Pass, and leading independent airport lounge operator Plaza Premium, has been settled.

Starting today, you can access 63 Plaza Premium lounges with a Priority Pass or LoungeKey card.

This includes the Plaza Premium lounge at London Heathrow Terminal 5, which has never accepted Priority Pass in the past. Image below.

Whilst I don’t have any inside knowledge of the settlement, I do know that the original dispute centred around money. Primarily, it centred around the fees that Priority Pass paid to lounges which Plaza Premium felt were too low.

(You may remember that No1 Lounges also quit Priority Pass before the pandemic. It only returned when the company went into administration and was bought by a sister company of Priority Pass.)

Plaza Premium was happy working with DragonPass (which paid more) and American Express via The Platinum Card. It also felt that it could sell capacity itself, either via direct sales to customers or via deals with holiday companies and airlines.

It isn’t clear what has changed. One possibility is that Priority Pass was concerned to see DragonPass picking up contracts in the UK (eg NatWest Black, Barclaycard) due to DragonPass having a broader UK network. I can’t imagine that it hasn’t agreed to pay more per visit.

Whatever the reason, Plaza Premium and Priority Pass are now friends again.

Whilst this is good news for Priority Pass cardholders, it isn’t necessarily good news for American Express Platinum or DragonPass cardholders. Plaza Premium lounges, whilst never empty, were usually emptier than their Priority Pass-accepting equivalents. This will no longer be the case.

When are Plaza Premium lounges rejoining Priority Pass?

39 lounges go live TODAY, Tuesday 6th June.

The remaining 24 lounges go live on Tuesday 20th June.

Importantly, the lounges which go live today include all of the UK ones:

  • Blush by Plaza Premium Heathrow Terminal 4 (no HfP review yet)

You can see a list of the 63 participating lounges, together with their entry date, on this page of the Priority Pass website.

Note that all of the Plaza Premium UK arrivals lounges are permanently closed.

Plaza Premium lounge Edinburgh

How can you get a Priority Pass or LoungeKey card?

Here are four options to get a Priority Pass or LoungeKey airport lounge access card via a UK credit card.

Remember that Amex Gold is free for the first year and comes with four airport lounge passes.

You can see all 1,300 lounges available in the Priority Pass network on its website here.

Credit cards which give airport lounge access include:

  • HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network (a slightly smaller version of the Priority Pass network).  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner. The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (June 2025)

Here are the six options to get FREE airport lounge access via a UK credit card.

Your best value option (but no points):

The cheapest route to a Priority Pass airport lounge card is via the Lloyds Bank World Elite Mastercard.

The credit card has a fee of £15 per month, and comes with a Priority Pass which gives unlimited free access for the cardholder. If you add a free supplementary cardholder, they will also receive unlimited free access.

Unlike the version of Priority Pass you receive with American Express, the Lloyds Bank version also lets you access £18 airport restaurant credits.

Even better, the credit card has 0% FX fees and comes with 0.5% cashback. Full details are in my Lloyds Bank World Elite Mastercard review.

Lloyds Bank World Elite Mastercard

A Priority Pass, 0% FX fees and up to 1% cashback for £15 per month Read our full review

Lounge access via American Express cards:

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our in-depth review of The Platinum Card from American Express is here.

You can apply here.

The Platinum Card from American Express

50,000 bonus points and great travel benefits – for a large fee Read our full review

The American Express Preferred Rewards Gold Credit Card is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold Credit Card review here.

American Express Preferred Rewards Gold Credit Card

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

Lounge access via HSBC Premier credit cards (Premier account holders only):

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider The American Express Business Platinum Card which has the same lounge benefits as the personal Platinum card:

The American Express Business Platinum Card

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (101)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Dominic says:

    Selfishly, this is quite annoying… overrun lounges do not need more people.

    • Nick says:

      Only in binge-drinking UK. Elsewhere lounges are what they used to be.

      • Rob says:

        True. Don’t think I’ve ever seen anyone drunk in a lounge outside the UK!

        • CamFlyer says:

          + Moscow. I recall sitting in a lounge at DME before early morning flights on BD and UN (remember them?) next to tables of Russians heading off to PUJ or CUN (on one of the infamous UN 747s) who had made very full use of the bar before 0700.

      • Thywillbedone says:

        True. Not a rarity to see people top up hip flasks and empty plastic bottles with booze for the flight ahead ….dreadful!

        • Gordon says:

          It’s exactly these kind of people that spoil it for everyone else.

        • Blair Waldorf Salad says:

          I once heard about a HfP user who planned to do this before a Saudia flight, into an otherwise innocent looking water bottle. They shall remain nameless and indeed shameless.

  • Blair Waldorf Salad says:

    Clearly Plaza Premium are no longer going for a Song.

    Presumably notging stops Plaza Premium instructing front desk staff that whilst Priority Pass is accepted, if Dragon Pass or Amex pay them more then to favour such guests.

  • NigelthePensioner says:

    It’ll doubtless still be the same story on the door – pre paid bookings only for PP holders!

  • Fraser says:

    This is not good news! But at least they’ve not signed a deal with On The Beach.

  • NFH says:

    More often than not, the Plaza Premium lounge at LHR-T5 is full when we try to enter with Amex Platinum. This will now happen almost all the time with Priority Pass giving access too. But the lounge is very tired with very worn seating.

    • James says:

      Yes, was in there the other day on Amex Plat as next to my gate – really tatty and in need of refurbishment!

    • PeteM says:

      Yup (possibly apart from the Edinburgh one) all the UK ones have gone majorly downhill – I don’t even try going in now.

    • TGLoyalty says:

      I thought it was tatty in late 2019

  • Mark says:

    So No.1 or Plaza? Which is best?

  • The Streets says:

    The offering was a bit dismal this morning in T5 Plaza Premium.. very sad to see. Moved across to Club Aspire

  • letBAgonesbe says:

    I really wish that they would introduce more premium lounges, where you pay extra on the top of your Priority Pass entry to get better quality food, drinks and furniture/atmosphere.

    In general I found PP lounges in Europe very poor, and this isn’t surprising, considering that lounges get £20 (or less?) fee for each person entering.

    I would be happy to pay an extra £15 for example, but perhaps there aren’t many people like me.

    • Rhys says:

      PremiAir isn’t just a separate lounge, though!

      • No longer Entitled says:

        True, but it was a premium lounge at a premium price delivering a premium service for anyone prepared to pay. It would make for an interesting proof of concept if it returned.

        The only “premium” on offer in this article is in the name of the provider.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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