Reply To: Card received from HfP offer period?

[ml256]

Applied 29th, accepted and subsequent acceptance email on the 1st.
Have now had multiple welcome emails.
Phoned them on the 6th to be told that they had no idea where the card is, even though I can see that the emails give the end 4 digits as part of the usual security measures. Phone support had no idea what to do except wait.

PIN through today, so hopefully card will arrive shortly.