Reply To: Virgin Money (UK) credit card upgrade / companion voucher

[NorthernLass]

There is no voucher, as such. There’s a cryptic entry on your Virgin Flying account for the relevant month (though it sounds like even this isn’t guaranteed) and you can only find out anything else about it by calling Virgin!
I was also sure I saw mine at one time in the Red app, but when I last checked it definitely wasn’t there.