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EwanG 121 posts

Maybe it is a common theme in the industry, I don’t know. But if I was an FCO investigator, I would have given up long ago in frustration to stack supermarket shelves!

Could this be exactly why some cases have been paused, because the FCO investigators have had enough and upped sticks……?

Like the others above, earlier this evening I received the holding email referred to by @wideboys182. I submitted my complaint in August, was allocated an investigator a month later in September and, until tonight, have heard nothing else. The holding email I received also states they are waiting to allocate an investigator, which contradicts with the investigator emailing me to introduce herself in September.

FOS are an absolute shambles!

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