Reply To: BA flight cancelled. Downgraded from Club to Traveller on earlier flight.

[Rob]

You can claim EC261 via the form on ba.com.

Note that they may try to refuse payment for the 2nd person on the grounds that the ticket was ‘free’. BA has lost more arbitration claims on this than we can count but it doesn’t mean they won’t try it on.

Zero chance of getting the 241 back.

Unless there were genuinely no seats on any airline out of LA then BA did not follow the rules in refusing to rebook you and you could go to CEDR for extra compensation, albeit you’d need to have screenshots showing seats were bookable in Business.