Reply To: EC261 Claim on multi carrier booking

[Niall]

BA Flyer IHG Stayer wrote:

Niall wrote:

– If BA won’t reimburse, then I guess we consider compensation for cancellation by looking at the Dublin – Heathrow leg in isolation, as ultimately they did arrive in their final destination (Burundi) on time!

Any thoughts/comments helpful!

For delay compensation that’s what matters. They arrived on time and it’s the totality of the trip that counts not the individual sectors.

I’m wondering why the rebooked DUB-LHR flight wasn’t showing in MMB or rhe cancellation email for the original flight

The rebooked flight Belfast -> Heathrow was the one booked by the passenger / not through BA customer services. The offer from BA for a rebooked flight was one from Dublin which much earlier in the day and not possible to take because it wouldn’t have been possible to get to Dublin at that short notice.

As for whether it was showing in MMB I don’t know, but I understand the cancellation email came from BA and not Ethiopian.