Forums › Payment cards › American Express › Trouble sending one time pass code › Reply To: Trouble sending one time pass code
Is the code simply not coming through? I’ve got both a designated email and phone number that these land at every time I get the challenge so there are certainly more than one OTP options. However, if you can’t even get through to edit that setting, I sense a phonecall to Amex may be your only first step.
Yes, that.
On App above error now on chrome web it says
Unable to process your request
We are sorry our system is temporarily unavailable. Please try again later.
Might have to call Amex to resolve this.
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
-
No Longer Entitled on BA Prem Amex SUB
-
Wiseoldman on Chat thread – Saturday 19th July
-
Wiseoldman on (More) Virgin changes in March
-
Wiseoldman on How to pay with AmEx when retailer does not accept AmEx or PayPal
-
TJ on (More) Virgin changes in March
-
davestat on Chat thread – Saturday 19th July
-
UrsaMinor on Amex Companion Voucher – additional availability
-
Rob Burgess on (More) Virgin changes in March
-
Rob Burgess on CoT Pro plan now includes The Times membership
-
Rob Burgess on Supplementary card bonus points
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.