Reply To: Shanghai flights cancelled

[Wis]

JDB wrote:

A public spirited passenger affected by this should really immediately write a joint letter to the CEO’s of Virgin and the Civil Aviation Authority attaching a copy of this email which is an outrage. Virgin mistreated passengers similarly when pulling both the São Paulo and Hong Kong routes.

Agree. Hardly demonstrating the “service and hospitality” referred to in the letter. Weasel Airlines.