Reply To: Chat thread – Monday 20th January

[tootsci]

On the prevailing theme of changes to loyalty programmes in response to customer feedback, I just had this email from Eurostar

“As a valued Eurostar customer, we would love to hear your thoughts on the Club Eurostar loyalty programme.

To help improve the loyalty programme and the benefits it offers, we’d like to invite you to take our quick and easy survey. It takes around 10 minutes to complete and, as a thank you for your time, you will be entered into our quarterly prize draw to win a GiftPay gift voucher worth £250/€300.”

Not sure I am really a valued customer as I’ve not been on the Eurostar since late 2023, but if anyone is a regular and gets this email might be worth taking a closer look rather than hitting delete