Anyone had their 241 back yet

[masaccio]

Had the cancellation email from BA 5 weeks ago saying Avios and 241 would be refunded after a cancellation, supposedly all within 4 weeks. Avios arrived fairly quickly but no sign of the 241. I have an opportunity to apply the 241 to an existing booking but if I miss that the voucher will expire soon, so starting to get antsy.

Anyone seen their 241 get applied back yet after BA stopped issuing FTVs for cancellations?

[NorthernLass]

Yes – we got both of ours back within a few days. It sounds like something’s gone wrong here and you might need to chase BA up.

[masaccio]

NorthernLass wrote:

Yes – we got both of ours back within a few days. It sounds like something’s gone wrong here and you might need to chase BA up.

Thanks for confirming. Phone menu roulette it is

[Iona]

Mine took longer than a few days but, having got the email on 17th March I got the £ refund on 26 March and my 241 appeared around a week later.