Maximise your Avios, air miles and hotel points

Forums Other Covid travel Help trying to book Turkish Airlines flight

Help trying to book Turkish Airlines flight

  • Nick G

    As the title says really. Tried to book internal Istanbul to Izmir flights on Turkish Airlines but I get stuck at the section for passenger information. I’m able to input the passport numbers in but read I need to leave the HES code blank as it doesn’t apply to non Turkish citizens.

    However when I try and click continue without checking the “I have a HAYATE code” (as it doesn’t apply to us) it won’t let me continue. It’s as if TK need the box ticked even though it doesn’t actually apply. I just wondered if anyone else has had the same issue trying to book tickets?



    Book through Amex Travel, it’s the same price when we booked last week


    There’s an excellent group on Facebook called “Come Fly With Me” that covers everything regarding flying between UK and Turkey, plus the issue you mentioned above. Join them and ask the question 🙂

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.