My complaint after CEDR fail….

[Abdul]

MingTheMerciless wrote:

Slightly related but I recently won at MCOL following refusal to rebook beyond 12 months of initial booking. I then booked flexibly flights and went to MCOL.

BA defended the case and instructed a barrister.

Thank you to @meta and @StillintheSun for the Guidance, especially still in the sun for the Summary of his argument.

Could you tell us what the judge said in his/her judgement in your favour?

[StillintheSun]

@AmyC
Thank you for letting us know about your stage 2 complaint outcome. I completely understand why you have taken the £50, it is small compensation but I hope you spend it on something nice. The senior adjudicator’s response is significantly better than anything else that you received from CEDR. I’m glad you feel you have learnt something from taking on BA and I hope not all bad. Good luck in your next fight should it arise. Forewarned is forearmed.