Maximise your Avios, air miles and hotel points

Forum Replies Created

  • in reply to: Tokyo reward flights
    ambellina_x 4 posts

    Quite a few reports of US number doing this recently, I think people have been calling Australia/India/Japan.

    I’m planning to phone up just before 1am BST on Saturday – would this mean that if the US lines are closed I won’t be able to book on the phone?
    Australia, India, Japan and HK are all closed on Saturdays.

    As long as you are through and talking to someone before 00:50, they stay on the line with you. I’ve called at 47 past the hour and been too late. Called 00:40 today and yesterday and got through to a UK person. They can only wait on the line for 15 minutes for tickets, so they may advise you to call back in a few minutes, but I asked an agent to check hotel quotes for me. (No reward seats were released at 01:00 both times for me so was unsuccessful but managed to book via phone at 10:40 today)

    in reply to: No redemption tickets released for 3rd April
    ambellina_x 4 posts

    Was on the phone to book Economy seats for 4th April – just to have a return at least and upgrade later if seats come available. Saw Business for 03/04 appeared and asked him to book these instead. So thankful I noticed whilst on phone before he put the inbound Economy seats on! They had a Teams message whilst I was on phone that early April 25 flight reward seats were delayed & IT was going very slowly today.

    in reply to: No redemption tickets released for 3rd April
    ambellina_x 4 posts

    And again tonight. 2 nights in a row staying up to call and none released!

    ambellina_x 4 posts

    I called the US call centre number via Skype (+1 800 452 1201) last night from the UK at 23:45 GMT to book reward flights T-355 – went through all the menus only to be told they were closed at around 23:55 and the call hung up?

    What am I doing wrong?

    Is there another number I could call?

    Luckily managed to book online but need to book return in a few weeks!


The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.