Maximise your Avios, air miles and hotel points

Forum Replies Created

  • in reply to: Chat thread – Friday 30th September
    Aston100

    Can anyone confirm this Hilton Customer Service number is free to call?
    The web live chat people are a bit useless.
    + 800 4445 8667

    Thanks

    in reply to: Gold benefits if not booked direct
    Aston100

    Work accidentally booked a DT through Expedia for reasons unknown.
    At check-in, they pointed this out but were happy to comp the breakfast. Got a room upgrade too.
    This was for a week stay.

    in reply to: Downgrading to free Barclaycard Avios card
    Aston100

    Hit my £3000 this week, third statement yesterday (although, the statement itself is nowhere to be found in the app), and third £20. Not quite at 3 months though as I opened mid July (and had my first monthly fee and statement only a week after!) – hard to tell if the £20 fee is in advance or arrears since it did not correlate at all with opening date. Was hoping to be able to hit the target and cancel before the third charge, but alas.

    No downgrade offer yet – just says ‘No Options Available’, although I’m not sure if I’d rather downgrade or just cancel and revert to Virgin Atlantic for my non-Amex spend.

    I think its taken in advance isn’t it – same occurred with me, the statement and first fee arrived before the card did 😂

    And AFAIK, anyone that contacted CS (number on back of card) had this first month refunded.

    in reply to: Downgrading to free Barclaycard Avios card
    Aston100

    Had the Paid card, Earned the voucher in June. Downgraded after that and noticed today another voucher in the BAEC account issued in September, must have spent 20k by now on it. So, possibility to earn 2 vouchers in same year. Still not sure if I would be able to use either.

    That is a very interesting data point.
    Assuming of course you can get some use out of the voucher.

    in reply to: New forum tweaks
    Aston100

    the report bottom was there

    A report bottom would be a great twerk tweak

    in reply to: The Malaysia and KL master thread
    Aston100

    Nothing much unique about Malacca compared to other Malaysian cities you are visiting. Are you staying at any beach resorts at all? You’ll get bored by the cities / towns quickly. I’ll probably replace malacca with a beach resort – Langkawi maybe.

    Thanks. Have done Langkawi 3 or 4 years ago.
    Haven’t done Penang or Borneo.
    I am wondering if like Jon suggested I should perhaps do both KK and Kuching? 5 nights in each of them; 5 nights in Penang; 5 nights in KL to include a day trip to Malacca.
    I presume KK will give us a beach resort option, not that it is important to us, but as you rightly say too much time in-town might get a bit repetitive, though we are hoping to do some daytrips to wildlife sanctuaries and nature parks in Sarawak, from our hotel in Kuching.

    Though this does cause some logistical challenges and time wasting with returning from Borneo or Penang to KUL in time for an international departure on a separate ticket. Hence why I was hoping to start in KL and end in Malacca (or vice versa).

    in reply to: Upgrade Preferred Rewards Gold Credit Card to Platinum
    Aston100

    @Rum, card was received about 3 days later. I went on chat the following day and they manually added the 3 additional offers. I spent the £4k over the following week and the additional 40k points are showing in my account today. I didn’t have to contact them to chase the points they were automatically showing.
    Hope that helps.

    Very interesting.
    I got told by Amex that our PRG cannot be upgraded because it has been held for under a year.
    I asked them where in the t&cs does it state this, and they were unable to confirm.
    However, I was given a decent amount of MR for having had to chase many times and being given different reasons for inability to upgrade the PRG.


    @Sprout
    and @Carlos how long have you guys held your PRG cards prior to upgrading your ARCCs through that link?
    Wondering if it is worth going through with this given the final response from Amex is that our PRG is ineligible (but the link will presumably upgrade the ARCC instead).

    in reply to: The Malaysia and KL master thread
    Aston100

    Aston –

    I write this as someone who is as loyal to the Hilton brand as anyone, and who loves a 4for5 stay, but we drove past the DT a few times on the way in and out of Georgetown from our base in Batu Ferringhi and were very relieved not to have stayed there. It may be a fantastic hotel on the inside, but the location has nothing around it and the road which separates the hotel from the beach is very busy.

    I hear what you are saying, and the DT does look a bit away from the action.
    The only other points alternative I can see right now is a Mr & Mrs Smith property on the eastern edge of George Town.
    Does IHG Diamond get you complimentary breakfast with Mr & MRs Smith?

    I really want to try and use up some of my reasonably large pool of HH and IHG points before a devaluation comes round. Else I’d be considering The Edison or maybe the E&O.

    in reply to: The Malaysia and KL master thread
    Aston100

    I fear you’ll be bored after 4 days in Kuching, unless you plan to do day trips into the jungle or visit other towns etc. I’d consider shaving a night off each of Kuching and KL (or maybe Penang if you’re wedded to the 5th night free in KL) and, added to your spare, do three nights in Kota Kinabalu in addition. 2 nights is enough for Malacca I think.

    Hi Jon, thanks for that.
    Is Kota Kinabalu quite different to Kuching?
    It did cross my mind to do 5 nights in each, but from a quick skim of the internet, KK seems to be about beach resorts and climbing a mountain – neither of which are important to us (probably not fit enough for the mountain anyway!).

    in reply to: Korea
    Aston100

    Thanks again, but we’re going to Malaysia instead. This info may come in useful if we find time for Korea another year.
    Mrs Aston is distressed that I’ve ruined her dream of dancing on stage with BTS. I’m glad as nobody needs to see that.

    in reply to: The Malaysia and KL master thread
    Aston100

    So I’ve booked flights to KL for next summer.
    Some good info in this thread, but I have some questions, mostly not related to KL but this thread is the nearest thing to a general Malaysia Q&A.

    I’ve got 20 nights available.
    I’m going to use points and book only Hilton properties.
    Will be doing KL; Penang; Kuching; Malacca – probably in that order.
    The current allocation is as follows
    KL – 5 nights (have been before)
    Penang – 6 nights
    Kuching – 6 nights
    Malacca – 2 nights
    This leaves me with 1 night to allocate somewhere. I do not want to do less than 5 nights in Penang or Kuching/Borneo as I hate moving around frequently (and I will absolutely be taking full size cases) and also because I want to get the 5th night free at each Hilton property.
    I am not sure that Malacca needs a 3rd night, I will likely end up with almost 2.5 days as it is.
    So where do I put that spare night? Penang or Kuching? Not been to either.
    Happy to hear alternative suggestions (perhaps swap Kuching with Kota Kinabalu?) and can drop a couple of nights from KL too but this itinerary needs to start and end in either KL or Malacca. Not sure if I can get the Perenthian islands in here somewhere.

    Also, can’t tell if there is a train between KLIA and Malacca. Might need to take a bus.
    Also also, according to Wiki there is an airport at Malacca with flights to Penang, but nothing comes up when I check random dates throughout next year.

    Thanks.

    in reply to: Chat thread – Monday 26th September
    Aston100

    belligerent incompetent malcontents that thrived on the bad experience they created.

    Nicely put.

    As a solo traveller, they’re no help to me when in between moving stuff from case to tray, some family that arrived after me push all their trays forward ahead of mine. Then when my trays do come through (spaced out as per their demands) they agitate and aggravate me to move my ‘tray’ (singular) elsewhere. I just placidly ignore their requests and say I’m travelling solo and will indeed move my ‘tray’ when I have managed to place all belingings back in one. Till then they can deal with me putting my belt back on while standing next to my valuables considering the time they kept me waiting on the other side of the bodyscanner.

    Well done.
    There are far too many people who let themselves get intimidated by UK airport security personnel.
    These security personnel are not the police, but they act as if they are.
    I must be one of the few people who have actually told them to get lost to their faces when they are acting like arseholes.

    Aston100

    I don’t get the anti-social comments eithers.

    Aston100

    Are you using Skype when calling these overseas numbers?

    in reply to: More crap Amex customer service
    Aston100

    believe” but may be wrong, that they only refund complete months of non-use, not days

    Incorrect.

    in reply to: More crap Amex customer service
    Aston100

    I think when I last cancelled, I paid about 3 or 4 weeks worth of fees (into a new year) in order to ensure the annual bonus (10k MR for £15k spend) had come in and got transferred out to a redemption partner, along with whatever other MR were in my account at the time.
    There’s no getting away from paying a small additional amount after your year is up, if you want to ensure you don’t lose any bonus points.

    To me, it feels wrong that you have to continue paying into the start of a new card year in order to receive a bonus that was supposed to come at the end of the previous card year. I feel you should receive those 10k points regardless of whether you renew or not.

    in reply to: Amex Travel
    Aston100

    I must be the only person to have had a decent experience with them.
    Wonder if I was just lucky.

    Aston100

    Are you veggie people confident that there won’t be cross contamination in the kitchen, or are you just happy when there isn’t meat on your plate?

    in reply to: Amex Platinum 60k
    Aston100

    Probably worth mentioning that strictly speaking it’s not actually a downgrade, it’s a separate credit application to open one of the two aforementioned cards and then you transfer your MR points into the newly created account.

    Would opening a AMEX rewards solely to save MR points, stop me from opening the Platinum in say, 8 months time to benefit from rewards without SUB?

    I’ve held the ARCC + Plat; ARCC + PRG; PRG + Plat.
    No issues, other than of course no possibility of a SUB.

    in reply to: Korea
    Aston100

    Thanks Peggerz.
    We don’t really have a choice for time of visit I’m afraid.

    in reply to: Korea
    Aston100

    Thank you for the information.
    Very helpful.

    in reply to: Korea
    Aston100

    If it’s your sort of thing I’d recommend the Korean war museum and the museum of cultural history

    Sounds good, thanks.

    in reply to: Korea
    Aston100

    Thanks for the info @Pangolin
    We can allocate up to 14 full days for this trip.
    What would your split around the country look like? 5/4/5 for Seoul / Busan / Jeju?

    Would be trying to use our IHG & HH stash of points where possible.

    in reply to: Korea
    Aston100

    to me it’s a bit soulless.

    oh come on, you had the perfect opportunity for a pun right there…

    in reply to: Hilton Transfer Problem
    Aston100

    Thanks. The web agent gave me the following email address: HHAccountReview@hilton.com

    Any idea if that’s any good?

    Well you could email them both and see?
    The one I gave seem to respond within 48 hours.

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