Maximise your Avios, air miles and hotel points

Forum Replies Created

  • bettsd007

    Thanks Tomahawk, that’s very helpful. Appreciate you taking the time to respond.

    bettsd007

    Thanks everyone, I really appreciate all the responses. BA has said the official arrival time was 2hrs 59 minutes late. I’m going to validate that in line with Lady London’s guidance. I’ll be pursuing them on the treatment of my children as a separate issue as what happened there was truly unacceptable.

    bettsd007

    Thanks for the responses and I’ll definitely do the check ups highlighted. The flight certainly left LHR 3hrs and 6 minutes late as i sent them proof of that from their own system as well as from Flightaware, but the arrival time is subject to much debate 🙂 Scheduled departure was 3.15pm, actual was 6.21pm

    The flight was LHR to LAX and my girls did finally get fed the first meal (although the cabin crew told them they would be fed last to see what was left for them to eat!) but did not get fed the 2nd meal as they were forgotten until I chased down the cabin crew about the issue. They then responded saying they would see what they could find from another cabin but did not return.

    Thanks again for the help

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.