Forum Replies Created
6th December 2023 at 16:40 in reply to: 241 voucher depart MAN arrive LHRe14 188 posts
I booked HKG-LHR online using companion voucher.
I then called BA to book MAN-LHR-HKG and add it to my companion voucher but they don’t seem to get it..the call handlers seem to not quite understand what I mean and I ended up hanging up 3 times (idk if language barrier as they all appear to be south asian)
What exactly should I say to them to make them understand?? They say once the voucher is used then nothing can be added onto it…
Well not sure how they have managed to do it but the Amex voucher should be associated with the first legs of the booking (the parent PNR), so you are lucky that they were able to combine.3rd December 2023 at 22:15 in reply to: 241 voucher depart MAN arrive LHRe14 188 posts
Related question (apologies, I’m sure it’s been asked before but couldn’t find the answer): I’m looking to travel to Tokyo mid-late May, but return availability is sparse. Could I use the voucher for LHR-HND-LHR-EDI if I phone BA? There is available when looking for these journeys one-way, presumably given the extra seats when not travelling to London. Unfortunately I don’t have enough avios on my account to book both separately.
That shouldn’t be a problem. I think BA fly from London City to Edinburgh as well though3rd December 2023 at 21:42 in reply to: 241 voucher depart MAN arrive LHRe14 188 posts
So obviously using an amex 241 voucher opens up extra award availability for CW.
If I book the outbound using the voucher only and then book return separately without the voucher (before calling yo to get avios refund), the issue is the return availability disappears as I wouldn’t be using the voucher…does that make sense??
Any way around this?
Yes makes sense, if you booked the outbound online with the voucher, and then phone up to do the return they can see the extra availability the voucher would provide. You could see if they will then price up the return journey as a one-way from HKG but half the avios. They may or may not agree to that depending on the agent.
Could I just call ba and ask them to book me both the outbound and return using the 241? Will they then price HKG with lowers taxes accordingly??
They can certainly book it all together in one go but they will (almost certainly) not price HKG with lower surcharges as it will be a return journey from the UK, I doubt the agent would be prepared to book it as two one ways to achieve the lower surcharges.
If you use the new 241 to open up the extra I class availability then, once it’s part of a booking the call centre staff CANNOT see the extra availability. The voucher must be ‘open’ to pull in the extra availability from the revenue buckets to be used in a booking.3rd December 2023 at 21:36 in reply to: Miss first leg of flighte14 188 posts
Are you sure it’s not 2 different flights, one on BA from LHR and one on IB from MAD?
The way it’s described they have booked MAD-LHR-SCL, SCL-LHR-MAD so the Op want’s to miss both the start and the end legs – ironic as they have probably paid more Avios and TFC’s for this routing.14th November 2023 at 12:37 in reply to: No Iberia availability on BA post-25th Oct 2024?e14 188 posts
It is often the case that Iberia doesn’t release inventory at T-360 on changes from Summer to Winter timetable and vice-versa and there can be several weeks delay.
I booked redemption seats for early May 2024 with Iberia, and to wait until June to do so, at which point seats for several weeks were released in one go, catching up to T-360.
The timing suggests a similar issue may be in play here
Can you book any seats at all after 24th Oct?
I think this is a different issue – the seats can be seen on IB.com but cannot be seen on BA.com – rather than the fact that the seats haven’t been released at all.13th November 2023 at 11:08 in reply to: No Iberia availability on BA post-25th Oct 2024?e14 188 posts
Yes, this has happened with Iberia before – if you can see availability on IB.com but not on BA.com, then the call centre staff should be asking the One World liaison desk to have a look (yeah I know it’s IAG vs. IAG but it still goes through the OWLD).9th November 2023 at 00:08 in reply to: Iberia out, BA back possible with a 2-4-1?e14 188 posts
I thought it had to be the same airline to use the 241 companion voucher?
You can use the Amex241 on BA IB and EI, however if you mix the carriers you can be charged an multi carrier rates, hence why for your Costa Rica trip we all suggested LHR-MAD then the separate MAD-SJO-MAD-LHR on IB.
I would suggest the same here that the OP sticks to one carrier, or at least updates on how they do (to my mind IB and BA should under the JSA be the same carrier as that’s effectively what we see on LHR-MAD-LHR no dual carrier surcharge).2nd November 2023 at 22:15 in reply to: Guf vouchers and Amex voucherse14 188 posts
You can use the GUF2 and the Amex241 together and ‘gift’ the GUF1.2nd November 2023 at 09:15 in reply to: Book with Cash, Upgrade with Aviose14 188 posts
It is a BA it glitch (all the more common with the new earnings structure as well)30th October 2023 at 18:39 in reply to: Inspiration wanted for March – companion vouchere14 188 posts
I’d avoid Cairo for the poor CW offering and for the proximity to neighbours. ATH sound brill.
Well it’s a really poor CW offering as it’s now CE on the Cairo route.30th October 2023 at 14:36 in reply to: MAN-JNB availability on Expert Flyer reliable?e14 188 posts
It will be a married segment availability MAN-LHR-JNB – you will probably be able to see MAN-LHR and LHR-JNB if you put them in separately.
If the married segment low fare (I class for business) is sold out then it is unlikely to come back unless there is an aircraft swap
Check to see if EDI, NCL, BHD are also sold out.29th October 2023 at 16:35 in reply to: LHR to KRK business class – no seats available, have we been downgraded?e14 188 posts
1a 1c and 1d are showing as currently unoccupied.29th October 2023 at 13:51 in reply to: Seeking help with multi-city open jaw 241 UK/USe14 188 posts
A few things
You can do the open jaw but not sure how you are planning on flying between NYC and LAX – that would be an AA flight so that’s not going to be bookable inside the ticket.
The other issue you will have is the increased Avios due to a mixed carrier booking so I wouldn’t even bother with that, given that the RFS on BA business redemptions will mean flat fees.
I’d see how far your mother thinks she can fly and maybe suggest the following
LHR-EWR, LAX-LHR using the 241 (short day and longish overnight) and then booking NYC-DEN and DEN-LAX using avios redemptions on AA24th October 2023 at 21:46 in reply to: Double Open-Jaw mixed class with companion vouchere14 188 posts
Totally possible, although I would caveat that I would try and book it over the phone all as one transaction, you’d also possibly get the extra I class availabilty on the DXB leg if you added on a regional
Due to the nuances of RFS you’d actually pay less Avios if you go F/F and don’t forget if you do an ex EU then that will cost extra Avios rather than a regional which will be ‘free’15th October 2023 at 20:03 in reply to: Fast track at Larnaca Airporte14 188 posts
It’s only 5 €uro if it’s not included14th October 2023 at 16:40 in reply to: BA Companion Voucher. Open Jaw. Qatar Airwayse14 188 posts
Well you can’t use the voucher on QR
And the only way you’ll know if you can get the LHR-LAX, DOH-LHR to work is if you ring up and get lucky.5th October 2023 at 20:16 in reply to: 90 business days for complaintse14 188 posts
Just ask for that in writing or a deadlock letter . If they refuse ask for a supervisor to add the notes to the PNR, stating that you are requesting the PNR notes directly from them, or will be requesting them via a SAR.30th September 2023 at 21:58 in reply to: Day trip from NYCe14 188 posts
How are you planning on leaving ?
I usually go and chill over in Hoboken or Central Park but Irvington is quite nice (weather dependent)25th September 2023 at 22:23 in reply to: BA trying to charge mee14 188 posts12th September 2023 at 20:56 in reply to: Iberia flights from AMS to Madrid — fly Vueling instead?e14 188 posts
I didn’t know any commercial airlines flew to Los Rodeos any more, that is probably going to cause rerouting issues. If you’re set on that route, you might be able to stay overnight in Madrid and claim the cost back (again I don’t know how easy this would be with IB), if you can show that you have a reason to need to get there, such as other travel arrangements you’ve already booked.
Getting money out of Iberia even if you are entitled to it, is akin to performing root canal on oneself without anesthetic6th September 2023 at 22:11 in reply to: Airportr Luggage Collectione14 188 posts6th September 2023 at 13:10 in reply to: Miami loungee14 188 posts
I travelled back from MIA last week and due to delays, had time to visit both the Amex Centurion Lounge (closer to my gate) and the AA Flagship lounge. We didn’t bother with the AA Admirals Club as the Flagship was far superior.
We ended up on an AA internal flight to pick up a different BA flight, so our gates were moved. I’m not sure where the BA direct flight from MIA leaves.
AA Flagship was at gate D30, in concourse D. Very nice but a bit of a trek depending on where you come through Security. Wasn’t busy at all and the food was nice.
Amex Centurion is at D12. We only stopped in there as our flight was delayed. It was very busy – we split over 2 tables as a family of 4. Didn’t try the food as we ate in the AA lounge, but it looked good.
Currently BA leaves from the E Satellite Terminal lower level gate 244th September 2023 at 18:01 in reply to: AA Avios availabilitye14 188 posts
Well using the AA calendar function, finding the lowest value awards is a hit or miss way of doing it but does work – AA is in SeatSpy2nd September 2023 at 20:55 in reply to: Iberia seat selectione14 188 posts
Use the Iberia App29th August 2023 at 19:56 in reply to: Heathrow T5 – BAEC Gold flying on Iberiae14 188 posts
Yeah. Was rushing and totally forgot so went with Only Hand Luggage! (HBO crossed my mind and my brain replied “you silly, that’s the TV channel)
I’d have got SEDM for an Iberia flight but OHL was stretching it
IBERIA = It’s Bad Ewww Really It’s Awful
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