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George K wrote:

Try this!

https://www.britishairways.com/travel/schedules/public/en_gb

Thanks, I think that’s as close as possible. Shows no LHR flights after 1 Dec, inbound nothing showing beyond Jan 31 to any LON airport.

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pashmore1971 wrote:

Morning all,

Did anyone else received an email last night saying your account was unlocked but when you try it it is locked.

Obviously, I did not use the link in the email, but to me it was a genuine email. I went direct to BA website and changed the password.

Now, when logging in the message is ‘Your account is temporarily unavailable’.

I then called BA, spoke to someone who could get to a part of my account for verification, and at that point said ‘I can not get any further, as the account is temporarily unavailable, I will pass it on’

I hope this is not a part of the hacking of BA staff (i understand it was to do with zellis) and it is going under the radar.

Different people are getting different stories. My better half called them yesterday to ask them to unlock hers (mine was OK), they told her this is a random selection of accounts being tested for “Data Protection” purposes. Sounds like utter nonsense to me, covering up another IT fail.

She also emailed callba.loyalty@ba.com as suggested on the other forum here. Had a reply from there as follows:

BRITISH AIRWAYS

Dear Mrs. *****

Thank you for contacting British Airways.

We apologize for the inconvenience. We have raised a request to the relevant team in order to unlock your account. We request you to kindly wait 24 hours for the former to be fullfilled.

For any further concerns, we would request you to call your local British Airways Contact Centre.

https://www.britishairways.com/en-in/information/help-and-contacts/contact-us

Thanks & Regards

*****************

Executive Club

Then this 10 minutes later from BA.unlockaccount@ba.com:

Dear Mrs ******
We take the protection of your data seriously
We’ve unlocked your access to your Executive Club account. Please log-in and change your password to keep your account secure.
Best Wishes,
Your Executive Club team

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In case it helps amyone else the tool is here:

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NorthernLass wrote:

IME changing browser can give you your preferred option (though I’ve only ever seen the £150/£300 deposit option). Use the “custom build my trip” facility as well or the system can try and charge you the full amount.

Tried several browsers, didn’t help. Some posts on FT suggested just clearing cookies fixes it. What DID work was using the Custom trip builder option, it was telling me I only had to pay £120 deposit for the trip abpit 3 pages before completion. Thanks for the help.

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Thanks Rob

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Good luck getting a response from that. I did have success after a lot of persistence with the online chat, trying to call on the phone is hopeless as you just get cut off (I suspect you already found out).

However you do need a specific option on the chat or you get routed to the wrong team (you need the holidays team). To do this:

Select Holiday Bookings” from the initial menu in Live Chat
then type “speak to an agent”.
Was prompted initially for details, which I entered.
Got the usual message that no agents available, can I help with anything else. Repeated “speak to an agent” about 20 times and eventually I got someone who was actually helpful and resolved my problem.
Good luck.

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Guernsey Globetrotter wrote:

Like you, I used Revolut in the past but I experienced the same problems. I am now using Wise very successfully – the rates are better than Revolut too 🙂

Thanks for that, I’ll check them out.

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highnal wrote:

Has anyone successfully managed to use their Tesco Clubcard+ to pay HMRC yet?

I received my card last Friday, activated this morning, topped up with funds from my current account, then purchased something in person using the card to make sure it worked. Attempted to pay self assessment online and was hit with a “We couldn’t complete your payment” error. Tried breaking it down into smaller payments under £10k and it still doesn’t work.

Worked for me this morning, just over 1k – had to authorise it using the app *then* confirrm on HMRC website that I’d authorised it – odd.