Maximise your Avios, air miles and hotel points

Forum Replies Created

  • in reply to: Chat thread – Monday 29th April
    iEimis 78 posts

    Just wanted to check, as an Amex Plat holder, if you were to take 2 guests into the lounge with priority pass, how much would you get charged for the 2nd guest (and whether it is even possible, I think it is but not entirely sure).

    You can take a 2nd guest and it will cost £24, if I remeber correctly.

    Thank you!

    Just wanted to check, as an Amex Plat holder, if you were to take 2 guests into the lounge with priority pass, how much would you get charged for the 2nd guest (and whether it is even possible, I think it is but not entirely sure).

    If either of the two guests are your other half etc, you can get them a free supplementary Amex platinum, and they will also get as free pp account, do you wouldn’t need to pay as you could bring in a guest each

    Not in this case, unfortunately, I have already issued a supp card to someone but they are not travelling on this occasion.

    Just wanted to check, as an Amex Plat holder, if you were to take 2 guests into the lounge with priority pass, how much would you get charged for the 2nd guest (and whether it is even possible, I think it is but not entirely sure).

    Depends on the lounge. From memory, it was £35pp at the Centurion lounge at T3 in September last year.

    Thank you!

    in reply to: Chat thread – Monday 29th April
    iEimis 78 posts

    Just wanted to check, as an Amex Plat holder, if you were to take 2 guests into the lounge with priority pass, how much would you get charged for the 2nd guest (and whether it is even possible, I think it is but not entirely sure).

    in reply to: Chat thread – Sunday 21st April
    iEimis 78 posts

    Spotted an interesting quirk on my BA Amex that I am sure has probably been covered before. Bought something on the 16th of March for £964 and my anniversary year reset on the 17th. I then returned the said item for a full refund on the 5th of April and Amex has placed a -£964 in my qualifying spend despite the fact transaction didn’t originate in the current year and didn’t count towards the £10k spend in the first place.

    iEimis 78 posts

    A family member cancelled after taking out the Plat at the end of last year for the sign up bonus. The 10K spend target was reached, and a couple of weeks later after asking to cancel, they were offered 50MR points to stay.

    On the other hand, I asked about cancelling and was my loyalty was thanked and they said they could downgrade me. Not surprising as I’ve hardly put any spend through it of late. I’m tempted to just cancel all together and re-start the cycle.

    It’s quite funny how thick Amex seems to be. They see spending so offer a retention seemingly without realising that the higher recent spend was to reach a SUB so they pay the cardholder twice. Great for the recipient, rubbish for all the other cardholders who subsidise the MR confetti.

    Exactly that. Makes me think I should have asked for the retention immediately after hitting £10k spend in late October as opposed to waiting until late Jan for when I was truly considering cancelling for a pro-rata refund. Maybe they would have offered 75k instead, lol.

    in reply to: Amex Platinum insurance – MASTER THREAD
    iEimis 78 posts

    Have a situation where me and my friend were supposed to travel together to HK tomorrow. The Hotel was booked using my Amex Platinum and is non-refundable. Unfortunately, he became ill on Monday to the point where he doesn’t think he will be fit to travel tomorrow. I am still intending to travel, however, I suspect in the eyes of the insurance there is no way to get a partial refund on the hotel for him, since Amex Platinum only covers immediate family as well. Is this something that he would likely be able to claim through his insurance for half the cost of the hotel rate?

    You should be covered if you abandoned your trip owing to the illness of your travelling companion.

    I don’t fully understand the question although if the question is that you were planning to share the cost of the room and now you will have to pay the whole cost, will the insurer pay your friend’s half – hmm!

    I would note also that your friend hasn’t apparently suffered any loss for an insurer to compensate.

    Thanks. Yeah it was quite clear that if I was to abandon the trip, then the cost would be covered. I guess my question was, given that I paid on the card for the whole room but my friend may not be able to travel – was it possible to claim half of the hotel cost (to help him out really), however, in the eyes of the insurer since it’s a single room booking – technically I am not losing anything, which makes sense, but thought it was worth an ask.

    in reply to: Amex Platinum insurance – MASTER THREAD
    iEimis 78 posts

    Have a situation where me and my friend were supposed to travel together to HK tomorrow. The Hotel was booked using my Amex Platinum and is non-refundable. Unfortunately, he became ill on Monday to the point where he doesn’t think he will be fit to travel tomorrow. I am still intending to travel, however, I suspect in the eyes of the insurance there is no way to get a partial refund on the hotel for him, since Amex Platinum only covers immediate family as well. Is this something that he would likely be able to claim through his insurance for half the cost of the hotel rate?

    iEimis 78 posts

    Your mileage may vary but from my experience the points post the following day after the transaction that triggers the 10k has posted. I wouldn’t leave it until the last minute, however, if your intentions are to cancel the card afterwards. You will have to make sure your points are transferred to a partner first assuming you don’t have another membership rewards earning card to keep them alive.

    in reply to: Hertz Polestar rental – exceptionally cheap
    iEimis 78 posts

    Thanks for the heads up, I am seeing this pricing at regular branches in cities as well.

    iEimis 78 posts

    Tried myself as I was still trying to decide if I want to keep the product for the rest of the year after the sign up bonus and was given 50k. Will most likely keep it as I have a number of trips coming up this year. Travel insurance and lounges abroad will be useful.

    iEimis 78 posts

    That’s the usual retention offer which for people upgrading to BAPP shortly before hitting £10k spend actually works better than upgrading to BAPP before doing the 10k spending. As usual, the Amex logic doesn’t seem to work in terms of rewarding the most ‘loyal’ customers.

    iEimis 78 posts

    2 of my friends who signed up to Amex as per my referral back in December have been both offered 75k each. One has had the card for less than a month. Quite mind blowing to be honest considering some people in this thread have had the card for a decade or longer.

    It is fairly extraordinary that Amex feels the need to offer 75k SUB + 75k retention inside two months on top of £600 dining credits for 2023 and 2024 and £100 HN credits. So £2200 to persuade you to take out and hold a card with a £650 still cancellable for 75% plus of that fee. Maybe the odd offer as well. Is that really sustainable? Does it smack of desperation?

    Something will have to give at some point; grab what you can while you can!

    I agree. I truly don’t think the card has enough value beyond the first year especially when the dining and shopping benefits have been devalued significantly due to inflation and priority pass only being useful if you can stuck up the reservation fee in the UK. However, the 75k + 75k + 10k from spending and 5k from adding the additional cardholder inside a month for 10k spend seems higher than many US sign up offers!

    iEimis 78 posts

    2 of my friends who signed up to Amex as per my referral back in December have been both offered 75k each. One has had the card for less than a month. Quite mind blowing to be honest considering some people in this thread have had the card for a decade or longer.

    in reply to: Uber Travel bonus Avios – anyone been credited?
    iEimis 78 posts

    I had the 500 bonus avios on every trip promotion up to 4000 and it posted on the 20th December. 2 genuine trips and 6x £1 rail tickets.

    in reply to: Curve changes from November 10th
    iEimis 78 posts

    @JDB this is pathetic. No other word for it. Posters have repeatedly commented that they have followed the process yet you claim laziness and personal incompetence?



    @SteveJ
    – clearly you didn’t read my post before getting uppity! The laziness and incompetence relate to two different things but you have conflated them. The laziness/ignorance relates to the stream of totally ridiculous posts about Curve’s financial condition and strategy based on nothing.

    In respect of incompetence, I’m not sure if you have read all the posts of those who have successfully been able to close or downgrade their accounts without the slightest difficulty, but in the event these channels were to fail, there are many other routes open to effect these simple transactions, so yes competence comes into question. Why just post complaints rather than doing something to resolve the matter? If people want to churn cards or constantly upgrade/downgrade or chop and change plans they need to be a bit smarter about it. If they just want to whinge rather than help HfP readers, I would rather they did that on TrustPilot.

    Unfortunately, in my case, all the simple routes you are describing have been exhausted, and frankly I don’t feel like sending a physical letter through the post like it’s the 90s nor do I feel like I should waste my time doing that in this day and age. Chargeback request raised and all cards removed from the Curve app.

    in reply to: Curve changes from November 10th
    iEimis 78 posts

    @Toaster – my point re calling to block Curve was that if you are still keeping the free card rather than cancelling you would need to call and unblock them if you plan to use the card; how many calls is that?. It would be easier just to do a chargeback if you were charged the fee.

    The more general point is that there are lots of different ways to do this without some big fuss if they don’t respond on chat or allow a direct downgrade on the app. If you were either to complain by email or send your cancellation notice by post it would be done in days, certainly inside a week. Those who say they have been waiting for weeks aren’t exactly trying very hard, but perhaps they prefer posting vs action. It’s also not just a Curve thing; read how people struggle to downgrade from HSBC WE.

    No direct downgrade in the app, pressing on downgrade button takes you to the chat which is a stupid system in my opinion as I have been subscribed for far longer than the required minimum period (paying monthly). Not entirely sure why they were never able to get this right and make it user friendly. It’s never this difficult with any other Fintechs (Revolut, Monzo, Starling you name it).

    in reply to: Curve changes from November 10th
    iEimis 78 posts

    Personally, I think their strategy is pretty clear. To me it screams damage limitation, no response to support ticket to downgrade and no response to messages on X. Why? Because large numbers of people are probably cancelling especially after the insurance announcements. Think I may have to contact my card providers and ask them to block Curve as I doubt I can expect a response any time soon.

    in reply to: Curve changes from November 10th
    iEimis 78 posts

    Another data point, last round of £3k payments made on 19th November (30 days ago) at around 8:30 am. Tried a small transaction this morning of £10 and not charged the fronted fee. Proceeded to do another 3 transactions totalling £3k – no fee charged. So seems like it is indeed every 30 days even though I’ve seen some people here saying it is 31 days. It appears that the 30 days is enforced precisely so make sure you look at the transaction times for your previous months as to not get caught up.

    In other news, my downgrade experience is consistent with others, not heard anything back for over a week. My intent was to use £3k this month and downgrade, I am due to renew later today but would very much like to avoid paying it because the insurance benefit stopping in the next 12 days is the final straw for me, unfortunately. Contacted them on X to see if there is a faster response.

    in reply to: Post new Amex statement credit offers here!
    iEimis 78 posts

    Krispy Kreme 10% back on my Marriott Bonvoy Amex

    Valid till 13/2/24 .

    I think this tends to be 15% on some cards. Still 12% on my Virgin CC.

    iEimis 78 posts

    @QNNHFP – yes you can definitely earn both the annual voucher from Premier as well as the Barclaycard one in the same year. You can theoretically only earn one per annum on the BC Avios credit card although some have reported that by moving between the cards it’s possible to earn two in a year.

    Can confirm that if you downgrade or upgrade (assuming you have an offer to switch between cards), you are effectively treated as a new customer and can get 2 vouchers in one year.

    in reply to: Upgrade from Gold to Platinum
    iEimis 78 posts

    Has anyone had a spend tracker for the £10k target in the app or online?

    Amex say the spend on the Gold card in the period where I was waiting for my Plat card to arrive counts, but when I ask them how much I have spent, the figures don’t make sense.

    I’m only counting the cleared transactions, btw.

    There’s no tracker, I was counting mine manually after getting the card delivered and starting to use it just to be on the safe side.

    in reply to: Hilton 9000 Membership Rewards / £50 off offer
    iEimis 78 posts

    I recently booked 2 rooms for a stay in London next weekend and Hilton has split the transactions for each of them so they show up as £116.63 x2, however, that didn’t seem to make any difference as 9000 posted very shortly after transactions cleared. Bare in mind that if you are booking a non-refundable rate that’s past the offer expiry date, it seems like it actually takes the hotel quite some time to process the transactions. Nothing appeared on my statement for a week after I booked.

    Is the 9000 MR offer definitely cumulative? I just read the T&Cs which are slightly different between the 9000 MR and £50 offers: the first says “get 9,000 MR Points on eligible spend of £200+ in participating hotel(s)” and the second “a £50 statement credit when you make one or more transactions up to £200+ in participating hotel(s)”.

    in reply to: Curve changes from November 10th
    iEimis 78 posts

    More changrs afoot. Just had this in an email from curve saying they are scrapping insurance but increasing the number of outlets you can get the 1% c4shback from:

    As a premium customer, we want you to feel like you’re truly getting value from Curve. And we’re always looking for ways to create the most convenient and rewarding ways for you to spend and manage your money.

    Over the past few months, we’ve been digging into our premium benefits and asking you what you value most about Curve.

    Turns out, cashback is your favourite premium benefit by far. And, you’ve told us that many of you already have insurance with one of your banks or credit card providers. In light of this, we’ve decided to terminate our embedded insurance and enable you to earn more cashback on your everyday purchases, making Curve an even more rewarding way to pay.

    Double up on cashback 💰💰

    To give you more of what you love, we’re doubling the number of cashback retailers you can choose from, so you can earn more cashback from Curve on top of any rewards you already get with your banks or credit cards.

    Curve Black customers can earn 1% cashback from 6 retailers of their choice.
    Curve Metal customers can earn 1% cashback from 12 retailers of their choice.

    In January 2024, you can choose your new set of cashback retailers. This is a great chance to change your current retailers if you want to switch things up.

    We’ve also added hundreds of new retailers across the UK and Europe to maximise your cashback and we’re working on expanding rewards further in the coming weeks – watch this space.

    When?

    As of 31 December 2023, you will no longer be insured under your Curve premium plan. Our insurance partner AXA will continue to service all eligible claims for incidents preceding this date, as long as they are submitted in accordance with the applicable insurance terms and conditions.

    Do I need to do anything else?

    Not right now. Your insurance cover will stop automatically on 31 December and we’ll get in touch in January when you can choose your new cashback retailers. Additionally, we are working on functionality to enable you to change your selected retailers from time to time.

    New Subscription Schedule

    In order to reflect the changes in this email, we have updated our Subscription Schedule. Please click here to read through the new version that will apply as of 1 January 2024.

    A truly dead product for me, maybe a lot of people have insurance benefits (namely phone insurance for me specifically) with other providers, but I do not. That alongside the fronted limit reduction is enough for me to cancel. I get 1% cashback from pretty much everywhere using Chase without having to pay for it.

    in reply to: Amex UK Members Week 2023 – success
    iEimis 78 posts

    Congrats! I redeemed a small amount too but no success here.

    in reply to: Post new Amex statement credit offers here!
    iEimis 78 posts

    Spent £167 and £137 on hotels at travel.americanexpress.co.uk on 8 November.

    I haven’t received an email confirming the offer has been used or the £75 credit….

    Is cumulative spend ok ?

    Just checked the same offer on my side and I am afraid it says the following:

    “Save to Card to get a £75 statement credit when you make a single, eligible transaction of £300+ online at American Express Travel Online by 20/12/2023.”

    I did see others say that cumulative spend was ok in the past, not sure if that’s changed.

    in reply to: Mattress run ideas in the UK
    iEimis 78 posts

    Do note that Doubletree MK have sold the car park to Just Park and parking now attracts £8 per night extra charge. Not that much in the grand scheme of things but as I am somewhat a regular and stayed 3 nights recently, I was a bit surprised when I got asked to pay £24 for parking.

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