Forum Replies Created
16th November 2022 at 16:23 in reply to: Amazon Prime fraud on BA Premium Plus AmexLadyshopper
I spoke to Amex about it a while back – I was cancelling a different card, and also asked them about this. The person on live chat claimed not to be able to see any refused transactions on my old closed account, even when I gave him the dates. However, since bringing it up on live chat, I’ve had no more emails about it.
Very odd all round.9th November 2022 at 16:29 in reply to: Orlando with young kids Dec 22 – no idea what I’m doing!Ladyshopper
The Dibb is a great forum based website to use. It has loads of useful info about Orland/Florida, and don’t be put off by the fact it’s Disney based, as there are tons of different areas in the forum for ideas outside of Disney if you don’t want to do that.
If you are going to do Disney, you need to book your park days. Car-parking costs a fortune, and also be aware a lot of the hotels are going down the resort tax route like other places in America (Las Vegas as a prime example). Just something to be aware of.8th November 2022 at 18:45 in reply to: Good service from BA complaints teamLadyshopper
We got 10,00 Avios each for them not loading our gluten-free meals on our outbound flight back in May. Took them until late September/early October to reply to the complaint though!26th October 2022 at 11:07 in reply to: 2,500 points on a £10 spend on the Amex Gold cardLadyshopper
Transaction done on 24th (Amazon purchase), points received today.
Already transferred them out, so will wait for them to hit my BA account then close the card. Perfect timing!25th October 2022 at 09:49 in reply to: 2,500 points on a £10 spend on the Amex Gold cardLadyshopper
I’m hoping the points post quickly, as I need to cancel my card at the end of the month!19th October 2022 at 16:03 in reply to: The mobile data / international roaming threadLadyshopper
@Michael C, yep, it’s bonkers!
Husband has just got a Three PAYG sim and activated it and used his PAC code from Lebara (he went there after Three did the above to him, and he got it for £2.49 a month and wasn’t tied in to a contract. Good job as signal was absolutely terrible at home, whereas no problems with Three).
I’ve been with Smarty for a week, should get the £10 voucher from my daughter referring me after 2 weeks. Once this is sorted, I’ll be going back to Three PAYG.
Insane is a good way to describe it though, I just can’t understand why Three have taken away free Go Roam from loyal pay monthly customers, but you get it on PAYG (which you can set up a monthly auto-renew on).15th October 2022 at 15:18 in reply to: Post your American Express Gold retention offersLadyshopper
Only 10k for me. Just done via live chat. I apparently had to have my chat connected to the retentions team, whereas before, it’s always been dealt with by the first person I’ve been chatting to.
Anyway, better than nothing.11th October 2022 at 18:47 in reply to: Refund to a card that has been cancelled.Ladyshopper
That used to be the case. However, the last refund I had, which was around £90, they wanted to see banking documents, which I find to be a right pain, so I asked for a cheque.7th October 2022 at 17:15 in reply to: The mobile data / international roaming threadLadyshopper
So my Three contract time expired and I received the standard
message “unless you say otherwise, we’ll just continue”.
Would that include EU roaming if I don’t alter the conditions?
Haven’t had a message saying “we’re charging you the same as before but without roaming”…
Just to say the above was true: as I didn’t accept any new conditions, the old ones stayed in place.
Just had a weekend in Stockholm with data on all the time, including tethering, and not charged
anything (also have a recorded chat from Three stating I wouldn’t be).
Mine ran out in July, and I had the same email as you. Great I thought, and have been away several times and made use of roaming since then.
However, email received today saying basically, you can’t stay on your existing contract, you need to pick another one. of course, this doesn’t include the free roaming.
Exactly the same happened to my husband, although the timeline was slightly shorter.
I’ve just texted for my pac code and bought a cheap Smarty sim (£6 for 4GB data and unlimited calls and texts, plus my daughter referred me so will get a £10 Amazon voucher each). Smarty runs off Three, and you get European roaming for free.
I’ll keep it for a month, then move back to a Three PAYG, as you still get all the roaming for free with PAYG (makes no sense really) including USA etc. We’re off on a transatlantic cruise that ends up in Rio, so will need it for there, then a Hawaiian cruise in Feb.
Anyway, just a warning that the likelihood is that in a couple of months you’ll get the same email!5th October 2022 at 10:37 in reply to: LON-SIN no Avios availabilityLadyshopper
I am flying to SIN on the 1st Nov on a 777 with NCS, hoping to try out the post-covid catering update (allegedly restarts that day) rather than all the food on a single tray al la CE. Back in First later that month (777 with new doors) booked on a new style 241 from Malaga at just £655 for two plus 237500 avios.
Also shoe horning in a visit to Melbourne with Singapore Airlines, Sydney with Qantas and KUL with Malaysian – all business flights booked as awards.
There is avios ability out there but expecting it to be available in six weeks time is unrealistic on pretty much the only SEA route BA have.
That sounds like amazing value! Was it easier to get this than from London, or did you still need to phone at 1am to secure the seats?3rd October 2022 at 13:21 in reply to: Amazon Prime fraud on BA Premium Plus AmexLadyshopper
As long as they are refusing these charges on closed cards, that’s main thing. The problem is that fraudulent transactions can be attempted from anywhere in the world and it’s really, really difficult to pursue these when they happen outside the UK. The only time I’ve seen Amex get involved with international fraud was on that Tinder Swindler documentary when there were big sums of money involved.
We have all sorts of subscriptions to Amazon Prime, Netflix etc, I need to go through them all to check we’re only paying for what we actually receive!
They are refusing them as it’s a closed card, but it’s still worrying.
We did check our Amazon Prime just to make sure it hadn’t expired and they’d tried to charge a very old card, but it’s still up and running and not due to expire for a while.3rd October 2022 at 10:19 in reply to: Amazon Prime fraud on BA Premium Plus AmexLadyshopper
I’ve had another email today about another attempted charge from Amazon for £8.99 on the same closed account for another date.
Will definitely call Amex, although not sure what they can do. Little bit worrying though.27th September 2022 at 17:39 in reply to: Amazon Prime fraud on BA Premium Plus AmexLadyshopper
That’s interesting, I’ve had 2 emails from Amex now about a recurring charge for £8.99 for Amazon, which they’ve refused because it’s on an old cancelled card. I’ve not done anything about it, as the card is cancelled, but maybe I need to?20th September 2022 at 11:28 in reply to: What is a reasonable time frame to get a reply from BA customer service?Ladyshopper
Two days ago I finally got a response to a complaint I made in May, so that was 4 months. Wasn’t too serious so length of wait not a problem, I’d be really cross if it was for things like compensation or reimbursement.13th September 2022 at 16:36 in reply to: Reasonable to leave teens in economyLadyshopper
I did it with mine. It was our first business class experience (in fact it’s been their only one!) and it was Aer Lingus from Dublin to Boston. Could only get 2 clubworld seats on avios, so I went clubworld both ways, and one child each way. Daughter was sensible and bagged the night flight so she got the full experience!
They were around 16 and 17 at the time.23rd August 2022 at 12:12 in reply to: Venice – help please!Ladyshopper
@Ladyshopper, was it the Hyatt Centric? That’s looking extremely good value on our dates and a speedboat transfer sounds ideal.
I’ve found my booking from 2018! Yes, it was that hotel, although it was under a different brand back then. We really rated it, and loved the airport transfer service, felt very glamourous!23rd August 2022 at 12:05 in reply to: Venice – help please!Ladyshopper23rd August 2022 at 09:01 in reply to: Venice – help please!Ladyshopper
We stayed in a hotel on Murano. Had it’s own (free) speedboat transfer to and from the airport, which was cool, and also did free transfers over to the main island (although the public boats were plentiful and very cheap).
Can’t remember the name off the top of my head (helpful I know), but it was on Secret Escapes a lot back when we went.16th August 2022 at 10:22 in reply to: Lack of final response from BALadyshopper
I sent BA a signed for letter before action last year to their legal department, giving them 14 days to respond, and heard absolutely nothing back (and they did sign for the letter).
Fortunately for me, they then did the thing where they changed their policy about rebooking flights within a year, and I was able to get the flight booked to when I wanted it (they’d previously refused to do it). They then changed the policy back again shortly afterwards, so I was extremely fortunate I didn’t have to move forward with my CEDR/MCOL claim. I was really surprised they didn’t bother responding though.11th August 2022 at 19:35 in reply to: Seattle suggestions / advice / tipsLadyshopper
Definitely don’t bother with Pioneer Square, it was awful when we went in April.
We did the citypass thing, and really enjoyed everything. Did the Space Needle during the day and at night (saw the sunset, which was lovely). Chihuly Glass museum was great, enjoyed it far more than expected. Harbour ferry tour was also really good, even though it was chucking it down!
If you go to Pike Place Market, make sure you go and see the bubblegum wall. It’s gross, yet oddly captivating!
Definitely agree with others, there are a lot of homeless people around, including many with mental health issues. Also saw members of that community openly taking drugs in the street. However, the only area we felt unsafe was Pioneer Square. It was really sad to see, I don’t think Seattle is particularly unusual though, seems to be all American cities.
We spent a week there before a cruise. It was probably just about long enough for us, I have some mobility problems so could factor in lots of rests and didn’t do much in a day. For anyone without those kind of issues, 2-3 days would be absolutely fine to get all the good stuff done.
Enjoy your trip!8th August 2022 at 14:32 in reply to: Royal Edinburgh Military Tattoo – mini trip report by Froggee (paterfamilias)Ladyshopper
Love it, brilliant review!3rd August 2022 at 11:51 in reply to: Using multi carrier Avios chart for Vietnam & Australia tripLadyshopper
I would love to plan a trip to get us to Australia using the multi-carrier chart, but I definitely feel like a need a guide for dummies, as really don’t know where to start!
Enjoy your trip, sounds great.21st July 2022 at 15:07 in reply to: Valiant Lady (95,000 redemption)Ladyshopper
Guess I’m not such a hardcore drinker as all of you! Someone asked the question, I just thought I’d share my experience
Interesting different perspectives. Ours was a short cruise, not like these cruises which I think are a week long? It was also back in March, and not really quite the same weather as you’re getting on these cruises in the Med! We probably did spend more time in our cabin that we would on an average cruise, as it wasn’t really the weather for lying around the pool. I also have mobility issues, so needed to rest.
I didn’t say we had a zero bar bill, we did buy some stuff. However, as someone who hates champagne, can barely tolerate prosecco if forced, and doesn’t like any cocktails that are fruit based (I’m strictly a baileys cocktail person), it made sense for us to take wine on that we would like, and could enjoy. We also took 4 cans of gluten-free beer, as had no idea if we could get it or not (and didn’t see any on there).
We didn’t do any really late night stuff, I simply don’t have the energy, nor am I much of a day drinker. I guess I’m the opposite of those who like to start early, then go back to the cabin to sober up! It’s perfectly possible to enjoy a cruise without feeling the need to have a drink in hand the whole day and night, some of these posts make it sound like the whole point of the cruise is to drink morning, noon and night!
Oh, and the tv didn’t go on in the cabin at all, nor did we spend hours sitting in a cabin drinking to get drunk, which people have suggested. But it was lovely to have drinks in there whilst getting ready for dinner, as well as wrapped up warm on the balcony.21st July 2022 at 12:47 in reply to: Valiant Lady (95,000 redemption)Ladyshopper
We put a box of wine in our suitcase, as well as taking on a bottle each in hand luggage. The box was against the rules, but got through no problem at all. Think when they scan the suitcases they’re just looking for bottle shapes.
We also took some run runners with various bits in, but I am notoriously tight when it comes to buying alcohol on cruise ships!
For room service, any paid for drink makes the delivery free. We ordered breakfast one morning, and my husband ordered a coffee (think it was $3.49?), meant no delivery charge. I didn’t realise (was on the maiden voyage of Valiant Lady) that the soft drinks that come with room service are cans. If I’d known, I would have ordered more with our breakfast, as didn’t find cans elsewhere on board.
I would also agree that Dual Reality is a don’t miss show.11th July 2022 at 14:16 in reply to: AMEX NCL Cruiseline offerLadyshopper
We’ve only cruised with NCL once, and it was 5 years ago. We plumped for this transatlantic from Lisbon to Rio as liked the sound of it, price was good, and we could just about make it work with the number of days leave my husband had left!
I’ve been so pleased to have these Amex offers though, first time around was February I think, and not long after I’d booked. Total price including pre-paid gratuities was around £2400 for the pair of us, so getting £400 back (and possibly another £100 if I can call and add some shore excursions to take what is left over the £500 mark) is brilliant.
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