Forum Replies Created
25th January 2023 at 09:47 in reply to: New £300 Platinum dining credit July 2022Will
Quick question for the group, I received my Amex Platinum in September and used both £150 dining credits in October and December, receiving them within a couple of days. I asked the question on the Amex chat if they renewed just after new year and they confirmed they did, so another £300?
Does anyone have any experience of gaining the 2nd lot of credit within the same year as it was my understanding that it was calendar year?
Indeed, you’ll have another £150×2 (domestic and international) to use for 2023!7th January 2023 at 19:03 in reply to: The British Airways Prepaid Mastercard threadWill
I cannot emphasise how poor the customer service is for BAs Prepaid card services. I too am still yet to receive the 3000 bonus avios as is P2. I have chased this up over chat/phone multiple times with no explanation for why these have still not been credited other than them persistently saying ‘we are escalating this issue, please allow 20 working days’ stock response each time I chase.
I have also submitted 3 times now a complaint to the email address they provided, no response to that either. I replied to the auto reply which says if you do not get an initial reply within 3 working days, please contact us – each time, received a response to say they have no log of my initial email, please could I re-send the complaint. Ridiculous.
I am now in the ludicrous situation whereby I will start paying a monthly fee for the card whilst I am waiting for a bonus that should have been credited months ago!
@Rob @HfP Team surely you can flag this up using your powers, especially as it was a joint BA – HfP promotional partnership?
Agreed – very much radio silence on this from HfP..29th October 2022 at 11:54 in reply to: ETraveli/Flight Network UK t/a GotoGate/Mytrip/Supersaver/Seat24Will
Have you come here for advice or just to disagree with any opposing opinion? Baffling17th October 2022 at 15:31 in reply to: The British Airways Prepaid Mastercard threadWill
Exact same as those above – hopefully HfP can get involved?11th August 2022 at 16:28 in reply to: Amex Experiences VIP events – release time for Platinum & Centurion?Will
Hmmm, could have done! Good shout11th August 2022 at 15:53 in reply to: Amex Experiences VIP events – release time for Platinum & Centurion?Will11th August 2022 at 11:13 in reply to: Amex Experiences VIP events – release time for Platinum & Centurion?Will
Some of them are already on ‘waiting list’1st August 2022 at 14:42 in reply to: New £300 Platinum dining credit July 2022Will
Thanks all, very much appreciated!1st August 2022 at 10:14 in reply to: New £300 Platinum dining credit July 2022Will
From the list of the London restaurants, what would you say would be the best high rise/rooftop one? I have heard mixed opinions around Aqua Shard. Thanks!11th July 2022 at 13:01 in reply to: BA – ‘ARPN’ cancellation reasonWill
Duty of care under Article 9 still applies though. If you’re stuck in Jersey today, you can claim accommodation, 3 meals and two phone calls or data for internet.
Thanks Meta! I believe you helped me out last time when my Porto flights were cancelled, helpful as always 🙂11th July 2022 at 10:22 in reply to: BA – ‘ARPN’ cancellation reasonWill5th May 2022 at 15:15 in reply to: Platinum Summer events brochureWill
Mine have just gone live on my Platinum card (15:15)
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