[Will]

whatever wrote:

Quick question for the group, I received my Amex Platinum in September and used both £150 dining credits in October and December, receiving them within a couple of days. I asked the question on the Amex chat if they renewed just after new year and they confirmed they did, so another £300?

Does anyone have any experience of gaining the 2nd lot of credit within the same year as it was my understanding that it was calendar year?

Indeed, you’ll have another £150×2 (domestic and international) to use for 2023!

[Will]

cska wrote:

I cannot emphasise how poor the customer service is for BAs Prepaid card services. I too am still yet to receive the 3000 bonus avios as is P2. I have chased this up over chat/phone multiple times with no explanation for why these have still not been credited other than them persistently saying ‘we are escalating this issue, please allow 20 working days’ stock response each time I chase.

I have also submitted 3 times now a complaint to the email address they provided, no response to that either. I replied to the auto reply which says if you do not get an initial reply within 3 working days, please contact us – each time, received a response to say they have no log of my initial email, please could I re-send the complaint. Ridiculous.

I am now in the ludicrous situation whereby I will start paying a monthly fee for the card whilst I am waiting for a bonus that should have been credited months ago!

@Rob @HfP Team surely you can flag this up using your powers, especially as it was a joint BA – HfP promotional partnership?

Agreed – very much radio silence on this from HfP..

[Will]

Have you come here for advice or just to disagree with any opposing opinion? Baffling

[Will]

Exact same as those above – hopefully HfP can get involved?

[Will]

Hmmm, could have done! Good shout

[Will]

alexma wrote:

Will wrote:

Some of them are already on ‘waiting list’

Those “Waiting list” ones are old.

They’re definitely not – ‘Late Summer Dinner at Luca’, ‘Wine Tasting at Fortnum’ and ‘Nyetimber Tasting’ being a few which were ‘waiting list’ at around the time of my post

[Will]

Some of them are already on ‘waiting list’

[Will]

Thanks all, very much appreciated!

[Will]

From the list of the London restaurants, what would you say would be the best high rise/rooftop one? I have heard mixed opinions around Aqua Shard. Thanks!

[Will]

meta wrote:

Duty of care under Article 9 still applies though. If you’re stuck in Jersey today, you can claim accommodation, 3 meals and two phone calls or data for internet.

Thanks Meta! I believe you helped me out last time when my Porto flights were cancelled, helpful as always 🙂

[Will]

JDB wrote:

@Will yes, Heathrow instructed airlines to cut flights today as their recently reduced schedules are still not deliverable.

Ah I see, thanks for the information!

[Will]

Mine have just gone live on my Platinum card (15:15)