Fairmont Austin 4 stars

Customer review rating (ALL Rating) 4.6/5 5,899 reviews

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Description

Hotel extras

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools and steam grotto

Our accommodation(s)

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Room 1

Hotel location

Fairmont Austin

101 Red River Street
78701 Austin
United States

GPS:30.263613, -97.740684

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,899 reviews

TripAdvisor Rating  4.7/5  6,640 reviews

Wonderful experience EXCEPT the Wifi

TripAdvisor rating 4.0/5

michelleK4841OY Business - 8/ 5/2025 TripAdvisor review

Dear michelleK4841OY, Thank you for your thoughtful feedback. We're so pleased to hear that your overall experience at Fairmont Austin was a 5-star one! That said, we truly appreciate you bringing the Wi-Fi challenges to our attention. We understand how important seamless connectivity is—especially during conferences and group stays—and we’re sorry to hear the sign-up process for complimentary access caused frustration. Your comments have been shared with our IT and leadership so we can work toward a more streamlined solution. We hope to welcome you back again soon! Best regards, Shalton Mahosi Guest Experience Coordinator

Amazing stay, but no free internet?

TripAdvisor rating 4.0/5

sarahka77 Solo travel - 5/ 5/2025 TripAdvisor review

Dear sarahka77, Thank you for your kind words and for your continued loyalty to Fairmont Austin. We are thrilled to know that our team’s dedication to exceptional service continues to make your stays memorable. We genuinely appreciate your feedback regarding internet access. While we do offer complimentary Wi-Fi for members of our ALL – Accor Live Limitless loyalty program, all you need to do is the sign up and accept the terms and conditions, then you will be able to get the free internet access. we understand how important seamless connectivity is, especially throughout the entirety of your stay. Your note has been shared with our leadership team as we continually look for ways to enhance our guest experience. We look forward to welcoming you back soon, and we remain at your service for any future assistance you may require. Best regards, Shalton Mahosi Guest Experience Coordinator

Best Place to Stay in Austin

TripAdvisor rating 5.0/5

abe482 Families - 5/ 5/2025 TripAdvisor review

Dear abe482, Thank you so much for sharing your heartfelt review! We’re honored to be your go-to spot when visiting your son at UT or enjoying Longhorn sports. It means the world to us that you consistently choose Fairmont Austin and that our team makes you feel valued with each stay. We’re proud to be part of your family’s traditions and look forward to welcoming you back again soon. Hook 'em! Best regards, Shalton Mahosi Guest Experience Coordinator

Customer review rating 5.0/5

Tammera T. Business - 4/ 5/2025 Confirmed reviews ALL

Dear Ms. T., Thank you for taking the time to share your thoughtful feedback. We are truly delighted to know that we were able to accommodate your specific need for distilled water during your stay. At Fairmont Austin, we take pride in anticipating and meeting the unique needs of each of our guests to ensure their comfort and well-being. It brings us great joy to know this small detail made a meaningful difference for you. We look forward to the pleasure of welcoming you back for another seamless and personalized experience. Best regards, Shalton Mahosi Guest Experience Coordinator

Customer review rating 3.5/5

Daniel F. Friends - 4/ 5/2025 Confirmed reviews ALL

Dear Mr. F., Thank you for taking the time to share your recent experience with us. We are delighted to hear your kind remarks regarding the cleanliness of the hotel and the excellence of our staff. However, we are truly sorry to learn that certain aspects of your stay fell short of expectations. Please know that your comments regarding the in-room amenities and dining value have been noted and shared with the appropriate teams for consideration. To clarify, our in-room microwaves and refrigerators are available upon request and are based on availability, our team is always happy to assist with these additions whenever possible. Regarding the Urban Experience Fee, it includes curated amenities such as a daily $15 food & beverage credit, wellness offerings, and exclusive local experiences; however, we regret if this was not clearly communicated during your stay. We appreciate your constructive feedback, and it would be a pleasure to welcome you back for a more seamless and fulfilling experience. Best regards, Shalton Mahosi Guest Experience Coordinator

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,192 reviews 8.5/10 Location
  • 2,402 reviews 8.3/10 Room
  • 2,898 reviews 8.6/10 Service
  • 147 reviews 5.4/10 WiFi
  • 1,051 reviews 7.8/10 Amenities
  • 903 reviews 8.3/10 Cleanliness
  • 823 reviews 9/10 Vibe
  • 756 reviews 7.2/10 Food

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