Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,668 reviews

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Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.167179, -115.565877

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,668 reviews

TripAdvisor Rating  4.5/5  9,508 reviews

Certificate of excellence 2023

Majestic stay!

TripAdvisor rating 5.0/5

debbiemom TripAdvisor review

My entire experience from check-in to check out was 5 star. The views are majestic! I will love to return. I upgraded to Fairmont Gold and loved the breakfast, appetizers and desserts in the Gold Lounge. Definately worth it. Bathroom was on the small size but has all you need. Great views from bedroom windows.

Next level service and hospitality

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

From the people at the door, to the check in people and everyone around the property, the staff was nothing short of kind and helpful.

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs. It is always a pleasure to receive positive feedback about our level of engagement! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Truly Amazing! Such a special stay!

Customer review rating 5.0/5

Ashleigh E. Solo - Confirmed reviews ALL

I had a truly wonderful stay at the Fairmont Banff Springs! I stayed for my birthday and the staff helped to make it really special stay, from the front desk team, to the spa team and all of the servers at the restaurants (rundle, vermillion, castellos, in room dining and 1888), the level of service and care they provided made for an incredible stay and birthday!

Thank you very much for taking the time out of your day to complete our online survey regarding your stay at the Fairmont Banff Springs. We are honoured that you chose our resort to celebrate your birthday and that your stay was special! Our team takes great pride in helping our guests celebrate their special occasions so it was my pleasure to share your compliments with the team! Thank you again for sharing your experience. We hope that we will have the opportunity to welcome you back to the Castle in the Rockies for a future stay. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Excellent restaurants and hospitable staff

Customer review rating 5.0/5

Eben Business - Confirmed reviews ALL

5 star by all standards

Thank you for the great review of our resort! We are glad that you enjoyed your stay and appreciate your compliments. We hope that we will have the pleasure of welcoming you back for a future stay. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Fun trip

Customer review rating 4.5/5

Julie B. P. Friends - Confirmed reviews ALL

Beautiful hotel. Friendly staff. Great location. Enjoyed the bus service to downtown.

Thank you very much for taking the time out of your day to complete our online survey regarding your recent stay at the Fairmont Banff Springs. While we are pleased to hear that you had fun at our resort and appreciate your compliments on our service and facilities. We appreciate you recognizing our valet team and have shared your compliment with them. I would however like to sincerely apologize for the disappointment with the timing of breakfast on Easter Sunday. I can certainly appreciate your frustration given that you called the resort a week prior. Please be assured that we are following up to see how this breakdown occurred in order to prevent it from reoccurring. Furthermore, I would like to thank you for your feedback on the size of your room as well as the shortfalls that you experienced. Please be assured that our Engineering team is going to be addressing these items immediately. Thank you again for sharing your valuable feedback. We hope that we will have the opportunity to welcome you back for a future stay. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

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Other web-users rate our hotel

  • 1,369 reviews 9.2/10 Location
  • 2,716 reviews 7.6/10 Room
  • 3,491 reviews 9.3/10 Service
  • 18 reviews 4.4/10 WiFi
  • 1,265 reviews 8.1/10 Food
  • 1,124 reviews 8.5/10 Amenities
  • 923 reviews 5.2/10 Comfort
  • 857 reviews 8.6/10 Vibe

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