Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.5/5 13,297 reviews

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Sofitel London Heathrow - Image 1
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Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2023

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone
Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  13,297 reviews

TripAdvisor Rating  4.5/5  19,358 reviews

Certificate of excellence 2024

Best club lounge in Heathrow

TripAdvisor rating 5.0/5

petermC2311NP TripAdvisor review

Club lounge service is excellent and well worth the extra cost. Highly recommended. All the staff are highly attentive and the selection of hors d’overes are very good plus the canapés are always different and very tasty. I can certainly recommend this as a stop for a night to fly out of T5.

Outstanding service from Werner Gomindes

TripAdvisor rating 5.0/5

492mervyng TripAdvisor review

The member of staff who assisted us was Werner Gomindes. Werner provided outstanding service and resolved the problem we had with changing the dates of our booking immediately and courteously. Thank you Werner!

Fabulous

TripAdvisor rating 5.0/5

Donna D TripAdvisor review

Fabulous stay at the Sofitel hotel Great location short walk from T5 Lovely spacious room with every comfort. Lovely professional staff The bar is superb with wide choice and not too expensive given its London We booked and ate dinner in the Vivre Restaurant and it was exceptional

Dear DonnaD911, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

In the Bar with Jose

TripAdvisor rating 5.0/5

Owen M TripAdvisor review

Jose in the bar was very friendly and welcoming and making us feel at home whilst having dinner before flying away to Madrid the next day with my mum :)

Dear I4547SUowenm, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Jose, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Excellent stay!

TripAdvisor rating 5.0/5

Cruiser219097 TripAdvisor review

Really excellent stay, with upgrade to the Imperial Suite was was fabulous. Thank you once again to Aartee who looked after us superbly and to Alessandro for sorting out the upgrade. A brilliant stay and so convenient to be next to terminal 5. Thank you!

Dear Cruiser219097, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Aartee, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,322 reviews 9.3/10 Location
  • 8,268 reviews 7.8/10 Room
  • 7,697 reviews 8.1/10 Service
  • 76 reviews 5.4/10 WiFi
  • 2,013 reviews 7.8/10 Cleanliness
  • 1,812 reviews 4.9/10 Value
  • 1,306 reviews 8.2/10 Breakfast
  • 40 reviews 2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.