Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,360 reviews

Best price
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Sofitel London St James - Image 1
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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,360 reviews

TripAdvisor Rating  4.8/5  583 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Wendy P. Friends - 16/ 5/2025 Confirmed reviews ALL

Customer review rating 5.0/5

Caren C. Couples - 16/ 5/2025 Confirmed reviews ALL

Customer review rating 3.0/5

Claudio S. Couples - 15/ 5/2025 Confirmed reviews ALL

Bonjour, Thank you for choosing Sofitel London St James and for sharing your valuable feedback. I’m sorry to hear about the discomfort with the bed, as we take great pride in the quality of our Sofitel MyBed experience and will be sure to look into this further. We’re pleased you enjoyed your overall stay and appreciated the breakfast service. Nevertheless, I regret the initial confusion regarding the hollandaise sauce. Thank you for noting the prompt resolution and we will certainly provide refresher training to prevent future occurrences. I'm also sorry that our current selection of fresh milk and non dairy options did not meet your preferences. We appreciate your comments and will review our offerings accordingly, I regret that alternatives were not provided during your time with us. Please accept our sincere apologies for any inconvenience, and do feel free to contact me directly should you need any assistance in the future. Kindest regards Sally-Ann Jenkinson, Director of Guest Experience

The Best location in London

Customer review rating 5.0/5

Husam A. Business - 14/ 5/2025 Confirmed reviews ALL

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the entire team were delighted that they were able to play their part to help ensure such a memorable visit to London after all these years. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you and you family again in the near future. Best wishes Sally-Ann Jenkinson Director of Guest Experience Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Karlee S. Couples - 14/ 5/2025 Confirmed reviews ALL

Bonjour, We very much appreciate your feedback regarding your stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 983 reviews 9.8/10 Location
  • 1,067 reviews 8.6/10 Room
  • 1,772 reviews 9.6/10 Service
  • 11 reviews 8.5/10 WiFi
  • 417 reviews 8.3/10 Comfort
  • 378 reviews 8.9/10 Breakfast
  • 358 reviews 9.5/10 Vibe
  • 311 reviews 8.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.