YOTEL Edinburgh

YOTEL has a no pet policy, guide and service dogs are of course allowed, you must let us know if you intend to bring your dog with you in advance of your arrival. 

Please also check carefully our general terms and conditions for detailed information on our policies for the information you’ll need to know before or during your stay.

Some of our YOTELs and YOTELAIRs are completely cashless:

• YOTEL Amsterdam
• YOTEL Edinburgh
• YOTEL Geneva Lake
• YOTEL Glasgow
• YOTEL London
• YOTEL Manchester Deansgate
• YOTEL Miami
• YOTEL New York
• YOTEL San Francisco
• YOTEL Porto (going cashless soon)
• YOTELAIR Amsterdam Schiphol Airport
• YOTELAIR London Gatwick Airport
• YOTELAIR Paris Charles de Gaulle Airport
• YOTELPAD Miami
• YOTELPAD Park City

Cash payments can still be used at the remainder of our hotels

We've taken some measures to try to make your stay at YOTEL as safe as possible. Naturalmat supply our mattresses which are organic and made of natural fibre, with hypoallergenic/anti-microbial fill made of coir, lambswool and latex. All our pillows and duvets are made of hypoallergenic fibre. All cleaning products are environmentally safe and non-toxic. Carpets are cleaned using a ‘true – stem’ extraction cleaning machine that sanitises and kills all kinds of bacteria and germs. The paint used throughout the hotel is ‘Low VOC’, which improves the overall air quality for guests and staff. We are proud to be LEED Certified.

YOTEL's GDS code is 'YL'. 

YOTEL's UK VAT number is GB108-2725-29.

We provide super-fast WiFi at our hotels. Its use is considered as the guest agreement with the Acceptable Use Policy (AUP). YOTEL may change this Policy to reflect any variation in the law or whenever deemed necessary. The YOTEL WiFi may be used for lawful purposes only and in compliance with all current and future statutes in force. The guest agrees not to use the WiFi to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights. YOTEL will always comply with local regulations. Any violations of systems or network security are prohibited, and may result in the guest-facing criminal and civil liability by local authorities.  We will not share your personal information. View our full privacy policy.

YOTEL Edinburgh,
68-73 Queen Street,
Edinburgh, EH2 4NA

The closest transport links are Waverley and Haymarket railway stations, and are both within walking distance.

We offer luggage/item storage for guests. Our Mission Control Crew will be available to assist you.

We accept packages on your behalf only by prior arrangement and agreement. All items should be addressed to the registered guest and where possible state the date of check-in. 

Erskine House Opco Limited

At YOTEL, we like you to be able to make the most of your time. We’ve replaced the traditional front desk with self-service stations for a seamless stay, cutting out all the queuing. You can access the stations 24/7 and the Mission Control crew is available round the clock should you need any help. Our standard check-in time is any time after 3pm and check-out is any time before 11am. We’ll be happy to look after your luggage if you want to go out and explore.

If you have lost or left an item please report it to Mission Control.

Standard check-in time is 3pm. Too late? Early check-in is available but is subject to availability upon arrival. When you arrive at the hotel, if there is availability, early check-in between 1 – 3pm is free. Any early check-in before 1pm will be subjected to a flat fee of £20 / €20. To book and/or pay for early check-in please speak with our Mission Control crew.

We have a strict non-smoking policy, and do not accept smoking anywhere on property. This includes in all of our rooms and public spaces. There is at least a £200/€200 fee that will be charged to anyone who violates our non-smoking policy.

Standard check-out time is 11am. Too early? Late check-out may be available until 1pm for a fee of £20. Please enquire with our Mission Control crew on arrival (subject to availability).

On arrival, it is possible to park your car for a few minutes in the loading bays on Queen Street, located a few yards from the front of the hotel. There are various options for parking thereafter:
The nearest NCP car park is at Castle Terrace, EH1 2EW. Subject to availability, discount vouchers for this NCP car park are available at Mission Control.
There is limited on-street parking nearby. Visit Edinburgh City Council's website for further details.

You will need to contact the company you booked with to make any changes.

Contact our team to find out more about group, corporate or wedding stays:

Phone: +44 (0) 131 526 4950
Email: edi.groups@yotel.com

Cancellation options vary depending on the rate which has been booked:

Other promotional rates may have different payment and cancellation conditions.

To amend or cancel a direct booking (made via YOTEL.com or through our Customer Service Representatives), please visit your My Account page or contact the hotel directly. 

Hotel contact details to be found in the Location section for each hotel.

You will need your booking reference number and the email address used to make the booking.

We accept credit cards (Visa, Mastercard, Discover and American Express), debit cards and cash*. Please note a valid credit/debit card must be presented at check-in.

*The below locations are completely cashless: 

• YOTEL Amsterdam
• YOTEL Edinburgh
• YOTEL Glasgow
• YOTEL London
• YOTEL Miami
• YOTEL New York
• YOTEL San Francisco
• YOTEL Porto
• YOTEL Tokyo Ginza
• YOTELAIR Amsterdam Schiphol Airport
• YOTELAIR London Gatwick Airport
• YOTELAIR London Heathrow Airport
• YOTELAIR Paris Charles de Gaulle Airport
• YOTELPAD Miami

Mission Control can answer any questions you have about your invoice. Already checked out? Call us on +44 (0) 131 526 4950.

We offer a range of accessible compliant rooms. Please get in touch to find out more:

Phone: +44 (0) 131 526 4950 (Monday – Friday, 9am – 5pm GMT)
Email: edi.reservations@yotel.com

To request interconnecting rooms, please contact the reservations team: 

Phone: +44 (0) 131 526 4950 (Monday – Friday, 9am – 5pm GMT)
Email: edi.reservations@yotel.com@yotel.com
 

We do not have rollaway beds, but we do have rooms with sofabeds for extra guests. Cots are available at no extra cost, just let us know on check-in if you need one.

We do not offer room service, however, there are options for Grab and Go vending. 

Our super-fast WiFI is available anywhere on the property. Just connect your device and a prompt will pop up. We aim to provide a 10/5 service which means 10 mbps download and 5 mbps upload (mbps is megabits per second). We have no limit on the number of devices you can connect. For people who like techy details, we use Access Points that support “802.11ac” and is fully compatible with older devices. 

For PCs and print facilities please ask Mission Control. The gym is open 24/7. This is fitted with state of the art fitness equipment. 

Yes, we offer a laundry service. Laundry bags and lists are available with pricing in your room. Ask Mission Control for more information