A delicious selection of complimentary freshly-prepared hot and cold food, along with a range of drinks including beers, wines, spirits, soft drinks and hot beverages.
COLLECT VIRGIN POINTS WITH NO1 LOUNGES
Escape the airport crowds before you fly with No1 Lounges, the airport’s most stylish departure experience. Earn 12 Virgin points per £1 spent when you make a booking with No1 Lounges. Access No1 Lounges at Heathrow Terminal 3, Gatwick, Luton and Birmingham Airport.
My Lounge by No1 Lounges are available at Gatwick Airport and Luton*, where you can enjoy laid-back, loft-style lounges designed to be engaging and vibrant spaces before you fly.
Clubrooms by No1 Lounges are available in Gatwick and Birmingham airports, where you can enjoy personalised service, an a la carte menu and No1’s most extensive food and drink collection.
All No1 Lounges provide a variety of complimentary hot dishes and snacks for guests to enjoy throughout their visit. If you fancy something alcoholic, you can enjoy a variety of premium beers, wines, spirits and mixers, all included in your lounge entry.
Guests who book via Virgin Atlantic Flying Club will also get a glass of complimentary champagne included in their booking, simply just add a glass of champagne in the checkout for every adult (aged 18+) on your booking.
*coming Summer 2024
Food & Drink
What is included in lounge entry?
No1 Lounge and Club Aspire entry includes freshly, prepared, seasonal dishes served buffet style and a wide range of beverages from our tended bars.
My Lounge entry includes complimentary grazing snacks and hot options as well as self-serve wine, beer and cocktails. Entry to My Lounge Gatwick South Terminal also includes access to Gatwick Airport's only outdoor terrace and designated smoking area.
Clubrooms entry includes hosted table service, a la carte dining and complimentary award-winning wines and spirits.
Who can use the lounge?
Any checked-in passengers from any airline, across any ticket class. Children aged 2 years and over are welcome in No1 Lounges, Club Aspire and My Lounge, however we reserve the right to seat you in a dedicated family space and children must be supervised at all times.
Guests under the age of 12 are not permitted in the Clubrooms.
How long can I stay in the lounge?
You can use the lounge three hours prior to your flight time and buy extra hours in advance or while you’re in the lounge – if your flight’s delayed and you want to stay longer, for example.
When booking online, we automatically set the arrival time three hours prior to your flight time, in line with our terms and conditions. You're free to leave the lounge and return any time during your stay, but must keep your luggage with you at all times.
Is there a dress code?
Yes, we have a dress code in place. We ask all our guests to wear smart-casual clothing.
Our dress code stipulates that we reserve the right to refuse admission to anyone wearing clothing which we deem to be unsuitable. This includes themed or fancy-dress outfits, clothes with slogans that may cause offence, sports shirts, beach flip flops, vests, and clothing that exposes midriffs or upper thighs. We will not hesitate to enforce this entry requirement. Anyone who refuses to adhere to these requirements will be refused access and forfeit the right to any refund.
If you would like to find out more about Terms of Entry & Lounge Etiquette, please click here.
Do you accept groups?
We do accept groups, however please be mindful of the rules around group bookings.
Each lounge has its own group booking limit on our website. All our lounges accept group bookings for up to 8 people, excluding the No1 Lounge at Birmingham Airport where the limit is 6 people.
If the group size is over the website maximum, then you must contact our Guest Relations team to enquire about availability. The best way to get in touch is via our Contact Us page or to email Enquiries@No1Lounges.com
Please be advised that each lounge maintains the discretion to accept or deny Group Booking requests, and any self-assembled groups will not be seated together. If you are traveling as a group and would therefore like to be seated together in lounge, please book as a group. Those who do not book as a group but would like to be seated together in-lounge could be refused access/refused this request as they are in breach of our booking policy.
Please note, we do not permit access to stag and hen parties at any of our lounges.
In order to ensure a premium lounge experience for all guests, we do ask that large groups are both respectful of those guests around them, and mindful of keeping noise to a reasonable level.
Is smoking permitted in the lounge?
Smoking is permitted in the designated smoking area on the outdoor terrace in My Lounge, Gatwick South Terminal.
Smoking is not permitted in any other lounge in our collection.
TERMS AND CONDITIONS
Virgin Atlantic Flying Club (VFC) members are eligible to collect Virgin Points and receive a discount when they book an airport lounge at Heathrow Terminal 3, Gatwick, Luton and Birmingham. Virgin Points will be awarded to the person making the booking. The member must be travelling as part of the booking and will need to present their membership card on arrival at the lounge. Multiple bookings made for the same day with the same VFC membership number will only be eligible to receive one points award. Members who pay for the lounge at the airport on the day and provide their VFC membership number will get a £5 discount and receive 350 points. Entry is subject to availability. Members who book on the day must present their VFC membership number at the time of entry, retrospective claims will not be accepted. Discounts do not apply to child entry. You must visit the lounge and check in at reception before the points will be credited to your account, please allow up to 10 working days for this process to take place. Virgin Atlantic and No1 Lounges terms and conditions apply to all bookings. Complimentary Fast Track Lane access is not available at Heathrow, Luton and Birmingham. Fast Track is operated by each airport independently and is subject to availability.