Coronavirus cancellation and refund policy summary: BA, Virgin Atlantic, easyJet, Hilton, Marriott and IHG

Due to rapidly changing policies over coronavirus cancellations and travel waivers, we have decided to compile all the information we have in one up-to-date reference post. Hopefully this gives you an overview of your cancellation and refund rights with the major travel companies we cover […]

Workaround found! How to trigger an online British Airways flight refund using Google Chrome

EDIT Monday 30th March – Some people are reporting today that this workaround is not working for them. If it does not work as described, it is probably not your fault! Our main article today is about BA’s unwillingness to let you claim an online […]

Lufthansa cuts fleet, says passengers won’t come back for YEARS. What could this mean for British Airways?

Lufthansa Group, which includes Austrian Airlines, SWISS, Brussels Airlines, Eurowings and Germanwings, has decided that a permanent restructuring is necessary in order to meet the suppressed demand for air travel in the next few years.  The airline is currently flying just six long haul routes. […]

Bits: DragonPass stops you buying more $10 lounge passes, good Audible 3-month 99p audio book trial

News in brief: DragonPass removes your ability to buy $10 lounge passes Back in January, we covered one of the most popular deals we have ever written about. You could, by using a code to give yourself 30 days of trial Platinum membership in the […]

The new HFP chat thread – Thursday 9th April

We have decided to run this new daily chat thread on Head for Points. Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that […]

Your Marriott Bonvoy elite status will be extended by 12 months due to coronavirus

Marriott Bonvoy has announced how it intends to deal with Marriott Bonvoy elite status for next year. Whilst the company admits that the fine print needs to be worked out, the following announcement was made today in a blog post from the Marriott International CEO: […]

No Virgin Atlantic passenger flights – zilch – for at least a week in late April

Virgin Atlantic has been running a skeleton service for the last few weeks.   It had previously announced it was only operating New York, Los Angeles and Hong Kong flights this month. This bare-bones schedule enabled the repatriation of UK residents. Whilst these flights are set […]

Nooooo …. IHG has withdrawn the UK’s best Visa / Mastercard credit card

On Monday, IHG and Creation Financial Services withdrew the IHG Rewards Club Premium Mastercard from the market. You would imagine that the credit card industry would be in a better place than most at the moment.  Compared to owning an airline, hotel, restaurant or retail […]

Are you listening BA? Air Canada shows how status extensions should be done

Air Canada is not an airline we cover much on Head for Points, but it is definitely worth covering its approach to extending the status of its Altitude frequent flyers due to coronavirus. Air Canada is a little like British Airways.  It dominates its market, […]

How to Upgrade British Airways Flights With Avios (Avios Redemption University, Lesson 3)

This article explains how to use Avios points to upgrade British Airways flights. The “Avios Redemption University” series is a good starting point for beginners, although I hope everyone will learn something from it.  Click here to see the other “Avios Redemption University” articles although articles […]

The new HFP chat thread – Wednesday 8th April

We have decided to run this new daily chat thread on Head for Points. Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that […]

Coronavirus: Airlines allowed to defer €1.1 billion in European air traffic control fees

EUROCONTROL, the Brussels-based organisation that co-ordinates payment for air traffic control services by airlines, has approved a deal to defer €1.1 billion of fees. EUROCONTROL (The European Organisation for the Safety of Air Navigation) is jointly owned by 41 European countries, plus Israel and Morocco, […]

What is the current British Airways domestic flying schedule?

Despite what you might think, British Airways is still operating some domestic flights despite coronavirus. Not many …. but some.   AirlineRoute reports that there will be 34 return flights next week, compared to almost 500 per week in early March. If you do need to fly, […]

Coronavirus: Which EU airlines have most to lose from refunding cancelled flights?

Over the weekend I looked at the scale of IAG’s liability in terms of how much it may have to refund customers for pre-booked flights.  With €3.5bn of pre-paid but not flown flights at 31st December, it is a big number. Bank of America published […]

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