Coronavirus cancellation and refund policy summary: BA, Virgin Atlantic, easyJet, Hilton, Marriott and IHG

Due to rapidly changing policies over coronavirus cancellations and travel waivers, we have decided to compile all the information we have in one up-to-date reference post. Hopefully this gives you an overview of your cancellation and refund rights with the major travel companies we cover […]

Workaround found! How to trigger an online British Airways flight refund using Google Chrome

EDIT Monday 30th March – Some people are reporting today that this workaround is not working for them. If it does not work as described, it is probably not your fault! Our main article today is about BA’s unwillingness to let you claim an online […]

Who wants to go to Ouagadougou? Royal Air Maroc is now in oneworld and an Avios partner

Who wants to go to Ouagadougou?  If it’s on your bucket list, you can now fly there with Avios. Royal Air Maroc joined the oneworld alliance on 1st April.  Unsurprisingly, given that the airline has currently grounded its entire fleet, it was a very low […]

Bits: InterContinental Hong Kong closes, earn Avios in the Hackett sale, Amazon Music 3-month FREE trial

News in brief: InterContinental Hong Kong closes, to re-open as a Regent in 2022 InterContinental Hong Kong, one of the flagship hotels in the chain, has decided to finally push the button on its top-to-bottom refurbishment.  The work has been promised, but delayed, for a […]

Bits: BA’s ‘Buy On Board’ wins an award, Sir Stelios begins his easyJet war, Mallorca deal with a 50% bonus on Hyatt points

News in brief: British Airways ‘Buy On Board’ wins an award! British Airways Euro Traveller ‘Buy On Board’ was a winner at the recent ‘Onboard Hospitality Awards’, held in Hamburg. It picked up the prize for ‘Best Onboard Snack’ in the ‘Premium Econony / Economy […]

The new HFP chat thread – Sunday 5th April

We have decided to run this new daily chat thread on Head for Points. Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that […]

Here’s a great (and disturbing) video of the British Airways aircraft stored at Bournemouth Airport

If you’ve got three minutes to spare, take a look at this YouTube video. It was filmed by David DuValle. It was shot (with permission) at Bournemouth Airport using a drone.  It gives you an amazing view of all of the British Airways aircraft parked […]

IAG had a €3.5bn liability for unflown flights – as the EU rejects requests to issue vouchers instead of cash

In a positive move for passengers, although a less positive one for airlines, the European Union has blocked plans to force customers to take a voucher instead of cash when a flight is cancelled. The Dutch Government had proposed a plan to allow airlines to […]

Amex USA extends the sign-up bonus spend period by 3 months – will the UK follow?

In the last few weeks we have had a constant stream of emails asking us if American Express is offering any help to people struggling to hit their sign-up bonus spend threshold. This is often £3,000 to £4,000 within the first three months of holding […]

Bits: My Favourite Hotel update, save 50% on a ‘My 1st Years’ BA backpack, Amex insurance coronavirus guide

News in brief: ‘My Favourite Hotel’ update Thank you to everyone who responded to our request yesterday to write a Head for Points article on ‘My Favourite Hotel’. We had a fantastic response with over 150 readers volunteering.  Anika is going to work through the […]

The new HFP chat thread – Saturday 4th April

We have decided to run this new daily chat thread on Head for Points. Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that […]

Should you trigger your next BA Amex 2-4-1 voucher before 30th June?

As we covered last week, British Airways has extended all British Airways American Express 2-4-1 Avios companion vouchers by six months. This doesn’t just apply to unused vouchers.  The extension has been applied to used vouchers too, so if you end up cancelling an existing […]

Tell us about your favourite hotel – and earn £50

Update 4th April 12pm: Thank you to everyone who responded to our request! We had a fantastic response with over 150 readers volunteering and are not accepting further suggestions. We are launching a new reader-written feature to help provide some positivity to HFP over the […]

The new HFP chat thread – Friday 3rd April

We have decided to run this new daily chat thread on Head for Points. Historically, the daily ‘Bits’ articles were the defacto repository for random comments and questions.  It is unlikely that the news flow will be so big over the next few weeks that […]

British Airways, Unite and GMB agree a deal to furlough 30,000+ BA staff

Unite and GMB, the two main unions which represent British Airways staff, have reached an agreement with the airline on how workers will be protected during the coronavirus crisis. We don’t have all of the details yet but Unite has released the bullet points below. […]

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