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Wheely launches its ‘New First Class’ chauffeur service in London

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You may know the name ‘Wheely’ from American Express Offers, where you will occasionally see a decent cashback deal appearing.

Wheely is a very upmarket version of Uber. Their lowest level of service is roughly equivalent to Uber Exec and there are additional levels on top.

If you are in London (or Paris or Dubai) and have the money for an app-based luxury chauffeur service then they are worth a look. You may find that any future Amex offer you are targeted for brings the price nearer to standard cab territory anyway.

Wheely First Class

The company has just launched a membership programme which is activated after you have taken 15 rides in a six month period.

One benefit of qualifying as a member is the ability to give three friends a free trial period of membership, which includes a free £100 ride credit. You also get access to features such as ‘Chauffeur for a Day’ and a concierge offering.

Most interestingly, you get access to New First Class. This is, almost certainly, the most exclusive ‘on demand’ app-based ride service in London. You can find more on the Wheely website here.

New First Class gets you a new Mercedes S-Class W223 at your door, with admittedly niche amenities such as FIJI Water, Oshibori refreshing towels, and an Acqua Di Parma car diffuser. You get the standard Wheely features too – disinfecting wipes, tissues, Lightning and USB-C chargers etc.

Wheely offered me a free trial trip in New First Class so I took it out to Heathrow on Tuesday. It was pitch black at 6.15am so I couldn’t get any decent photos – the PR photo above is accurate – but the W223 is a great car. For a tall guy like myself, the long wheelbase means that you get an astonishing amount of legroom at the back.

The only downside is that the car is so long that it was a very tight squeeze to get into the Virgin Atlantic Upper Class Wing at Heathrow Terminal 3. This has a ludicrously tight u-turn once you get past the barrier. Luckily the car got through unscathed.

This is obviously not the cheapest option to Heathrow (it would have been around £160 for me vs £75 in a standard Uber) but if total cost is not your criteria then it is worth a look. For now, you can’t book New First Class until you’ve done 15 rides in a six month period with Wheely, or unless an existing member refers you.

As it turned out, the airport ride was the only part of my day which went well. Virgin Atlantic had found a brand new way to screw up a trip, having swapped – overnight, not at the last minute – my A330neo for the (relatively speaking) heap of junk that is Upper Class on the A330-300. Despite this, the airline had issued boarding passes for a neo, which has a totally different seat layout, and didn’t notice until passengers were already on board. Total chaos and a lengthy delay ensued ….

Comments (43)

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  • Paul says:

    Stansted main departure lounge (and its executive lounge) are both horrendous.

    Normally struggle to get in to the entry lounge, and hate to get anywhere to sit in the main departure lounge area. Plus long waits for restaurants.

    I try to avoid this airport at all costs, even though it’s my closest.

  • Daniel c says:

    Anyone have a Wheely member referral code?

  • Peter says:

    Southend airport is still well under capacity, and from the City it only takes 10 minutes longer to get to than Heathrow. Flight times to Europe are also shorter. Strange that not more airlines want to use it.

  • memesweeper says:

    The second runway at Gatwick will only be for smaller aircraft IIRC, so not a doubling of capacity. Nonetheless a drastically better idea than LHR 3 which as proposed by HAL should stay in the bin.

    I was disappointed the “extend the runway” idea for Heathrow never got taken up.

    • Matthew says:

      The idea to have two super long runways at Heathrow which could have simultaneous take-offs and landings was a great one. I too was sad it did get taken ip.

      • Yorkieflyer says:

        Mmm overshooting landing aircraft bumping into aircraft taking off sounds a dodgy idea and what about go arounds?

        • Londonsteve says:

          I don’t think that was the idea. By extending the runways you can separate aircraft movements to the extent that each runway can safely handle both landings and take offs at the same time, as is typical at global hub airports. It’s not that one half of the same runway is used for take offs while the other half is having landings. Heathrow would still be a 2 runway airport, but with the additional capacity improvements arising from having take offs and landings on both runways simultaneously. Simply relocating the runways without extending them would accomplish the same thing but, clearly, that’s not possible in a London direction, so the only option is to extend out and over the M25 away from London.

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