London Gatwick airport opens a dedicated EV charging site

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• QFlyer says:

  13 Jan13 January 09:15

  Avios Boost currently seems to be broken for my OH’s account, yesterday it was fine, not it’s claiming she hasn’t earned a single eligible point in 2023…

• Fang says:

  13 Jan13 January 09:24

  Avios promo boost not working for me or OH. Was there when I looked on 11th (and had availability), now on 13th – nothing for 2023 to boost for either me or OH. (Have tried via different device – and still the same).
  Anyone else with same problem?

  • Charlotte says:

    13 Jan13 January 09:47

    Yes – exactly the same. Available yesterday. About to do it today – only shows 30 days and seems impossible to get hold of the boost team to rectify prior to the promo expiration…..Maybe somebody turned the promo off a day early….

    • QFlyer says:

      13 Jan13 January 10:10

      Which is bu11sh1t because the terms even specify the precise time the promo should run until, 23:59 13/1 GMT

      • Rob says:

        13 Jan13 January 10:14

        My best guess, having tripped up with this myself, is that someone put in 00.00 13th as the closing time, meaning midnight tonight, but it actually turned off at midnight last night.

        • QFFlyer says:

          13 Jan13 January 10:23

          That makes sense. Should (theoretically) be an easy fix, and at least BA are doing something with it.

  • siamcookies says:

    13 Jan13 January 10:17

    Yes, same issue for me, went online to process this morning, and 2023 transactions not showing. trying to reach them but they may have to fix and extend the deadline if system issue? any further advice here?

• QFFlyer says:

  13 Jan13 January 10:21

  Ok some useful info from BA’s only chat, thanks to Sophia for this:
  “Hi there QFFlyer, there is indeed a technical issue with the balance booster tool this morning. The relevant team are aware and are already working on resolving this. I will pass on your membership number as we are currently giving them numbers how many customers are affected. I would advise to check back with us in a few hours or attempt to boost again in a few hours.”

  I asked whether it’d be a case of hoping it’s resolved before 23:59 GMT, or whether it would be extended – this hasn’t been decided yet, and Sophia couldn’t commit to anything either way, which is fair enough. But at least BA are aware and doing something with it.

  • QFFlyer says:

    13 Jan13 January 10:26

    *online chat even, not only, they might have more than one 😂

• Chris says:

  13 Jan13 January 10:22

  Same problem here but Rob it does say 13 hours etc left on their tick down clock – so maybe they’ve just pulled it

• PlaneSpeaking says:

  13 Jan13 January 12:34

  It’s now showing my full year…

• Chris says:

  13 Jan13 January 13:08

  It’s back up and working!

• engee1 says:

  13 Jan13 January 13:54

  Showing balance boost but rate for 3x is up from 0.92p to 1.38p per avios so not really worth it anymore.

• cin4 says:

  13 Jan13 January 15:01

  If anyone is happily paying the prices for this, I’ll happily sell 200k or so avios for 0.1/point less than your quote.

This article is closed to new comments. Feel free to ask your question in the HfP forums.