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Take a look inside Air India’s ex-Aeroflot A350s, flying from London soon

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One of the aircraft on display at the Farnborough International Airshow this year was Air India’s new A350-900. These are the first to arrive from the airline’s 470-odd aircraft on order as it undergoes an almost-complete transformation of its fleet.

There is just one oddity. Although these are brand new aircraft, they were originally destined for Russian airline Aeroflot. After Russia’s invasion of Ukraine, European sanctions meant that Airbus was no longer able to deliver these to Aeroflot and so they were picked up by Air India instead.

Air India's ex-Aeroflot A350

As a result, the cabin interiors are based on Aeroflot, rather than Air India’s, specifications. That means the seats are not representative of what Air India’s fleet will eventually look like, but it was good to get a look inside as these A350s will start operating flights to London Heathrow from September.

Air India's ex-Aeroflot A350

Air India’s A350 business class cabins

These early A350s feature a relatively small business class cabin of just 28 seats, plus 24 in premium economy and 264 in economy.

Air India's ex-Aeroflot A350

The business class seat is based on the Collins Aerospace Horizon seat. Collins is more well-known for its Elevation and Elements herringbone seat (the basis for BA’s Club Suite) so this is a rare sighting of their staggered product.

Air India's ex-Aeroflot A350

Everyone is forward facing in a 1-2-1 layout. Centre pairs feature retractable dividers:

Air India's ex-Aeroflot A350

There are some nice touches with this seat. There is a very large storage unit at head height:

Air India's ex-Aeroflot A350

I particularly liked the shoe-storage drawer. I would definitely use this:

Air India's ex-Aeroflot A350

It’s also rare to get your own little personal wardrobe:

Air India's ex-Aeroflot A350

In-seat power includes 110v mains power as well as USB-A ports, but no USB-C. There is a 21″ screen:

Air India's ex-Aeroflot A350

Behind the business class cabin you’ll also find a very smart looking premium economy cabin in a 2-4-2 layout:

Air India's ex-Aeroflot A350

Meanwhile, Air India has also upgraded its soft product in the form of new bedding, new amenity kits and new glassware, china and cutlery.

Air India’s A350s are coming to Heathrow

Starting on 1st September, 14 of the 17 weekly Heathrow to Delhi flights – two per day – will be operated by the A350-900s, whilst 90% of all Air India flights from Heathrow will offer new or upgraded interiors.

The A350 will operate on the following flights:

  • AI162 departing London Heathrow at 09:45 and arriving in Delhi at 22:50
  • AI161 departing Delhi at 02.45 and arriving in London at 07:30

and

  • AI112 departing London Heathrow at 13:15 and arriving in Delhi at 02:05 the next day
  • AI111 departing Delhi at 06:45 and arriving in London at 11:30 the same day

From a frequent flyer perspective, Air India is a member of Star Alliance so you can earn and redeem miles via any of the Star Alliance frequent flyer schemes including, of course, Air India’s own Flying Returns.

With British Airways and Virgin Atlantic predominantly, but not always, running a Boeing 787 with their oldest business class seats on the Delhi route, there is real potential for Air India to pick up market share.

Comments (29)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Cranzle says:

    They aren’t really ex-Aeroflot? Did Aeroflot ever own them? Misleading headline

    • Sean says:

      Is there really a need for such pedantic comments? the aircraft is clearly equipped as though it was going to Aeroflot so from a consumer perspective it’s certainly ex-Aeroflot.

    • Rob says:

      It’s the Aeroflot seat, not the Air India seat. Aeroflot designed it and probably paid for it.

      If I order a customised car, don’t make the final payment and you buy it off the manufacturer instead, you’d say it was my ex-car and my customisations.

      • Apple says:

        What an idiotic comment, if you never paid for the car, why would it be your car

        • Rhys says:

          When you buy an aircraft, there are various points at which you need to finalise the spec as well as make deposits. This includes deciding on the internal layout (including crew rest, galleys, etc, not just seats)

          Aeroflot had customised these aircraft and likely already paid significant portions of the deposit, but transfer of ownership was prevented by sanctions. This isn’t a line-fit A350 that was made available due to the sanctions. This is an A350 that was designed completely to Aeroflot’s spec that simply couldn’t be sold to them.

  • Dubious says:

    Thanks for sharing

    It looks like a nice change from the current cabins. A lot softer in the colour scheme too.

    It is nice to see the wardrobe in the business class cabin. I am surprised by the lack of armrests in the business seat though.

  • S says:

    Slight OT but a shame they abandoned their old livery for this dull one.

  • Kowalski says:

    It’s a great seat. Aeroflot have 5 A350s in service with it. They did a great job and the size of the cabin is really nice compared to many other airlines huge business class cabins. But of course less seats means less redemption availability

  • Petros says:

    With regard to that last sentence/paragraph, I’m curious as to what percentage of business passengers book their flights based on an airliner’s hard product.

    I’d argue that if one is a member of a specific frequent flyer scheme, they’ll opt for the airlines of this alliance (unless of course they have a high-tier status in both oneworld and Star Alliance). If we’re talking about a business trip, then it comes down to timing and cost (and personal preference in some very few cases, yes, but how many would decide based on the seat if they had to compare ‘business vs. business’?).

    And keep in mind, I’m not talking about the readers of this site but business passengers in general – or to put it this way, your average business traveller.

    (honest question)

    • NicktheGreek says:

      Eventually a business traveller may end up on all 3 products, due to availability, pricing etc. If they’re not an avid points and miles person, loyalty would probably go out the window and they’d seek the better product, if able to, I’d think?

    • Andrew. says:

      If you’re travelling for business, you choose the flight that is most convenient and comfortable for you if you can’t.

      If your policy means that you can’t choose, you make sure that there are obstacles in place to make sure that the flight (or other travel means) that is most convenient and comfortable for you is the only option.

      • Ryan says:

        I know some people do. When you travel a lot – at least 1 or more likely 2 return long haul a month – I suspect many just book the most convenient flight based on timing. I know I do. The only exception to this is if I have an allergic aversion to an airline based on a past experience.

        If you travel enough you end up with decent status in most alliances (plus Emirates). And what does this really matter if you’re travelling business, anyway?

        • CamFlyer says:

          Over time the quality of the product does make a difference, if there is enough premium business traffic. If not, as noted most will select based on convenience.

          As many will recall, when London to Moscow was big business, for many, many years BA had the worst hard product on the route, offering standard CE against Aeroflot (US domestic F style recliner seats), bmi (old style long haul recliners, and for a short time flat beds) and Transaero (US domestic F style recliners). Eventually BA changed to a true 3/4 class long-haul service (and bought out bmi).

  • Mukesh says:

    Hopefully it will encourage BA / Virgin Atlantic to put some decent aircraft to India. With a better product and hopefully improved service AI could get great market share.

    • Zain says:

      BA fly their A350 on the BLR and BOM routes. Not sure why DEL gets the short end of the stick

      • Andy says:

        BA’s Bangalore flights have terrible timing though… landing at 04:45 and leaving at 06:50

        I don’t fly their anymore but when I used to go regularly Air France’s timings were much better arriving just before midnight meant I could get a taxi to Mysore and get enough sleep to be in the office by noon

        Coming back they left around 2am which meant I could have dinner and then go to the airport without needing a partially used hotel bed for the night

      • NicktheGreek says:

        At a guess, I’d say BLR and BOM rely on more connecting traffic from North America due to less non-stop services, and therefore have to compete with AF/KLM/LH etc.. Given DEL is served directly with AI from half a dozen North American cities there’s less need to offer a competitive service on this route.

  • Skywalker says:

    From an aesthetics POV, to me, the business cabin looks like a 1980s waiting room. Strange combination of colours. PE looks much better.

    But from a practical POV, it all looks comfy.

    • TGLoyalty says:

      NGL it all looks like GP waiting room.

    • Londonsteve says:

      I concur, it’s dreadful. The blue seat fabric is straight from a 70s Tupolev, combined with the orange it’s completely tasteless, made even worse by burgundy headrests. It’s an Aeroflot colour palette, more for historical/corporate reasons than because it’s pleasant or modern. The burgundy economy seats are slightly better. I hope Air India negotiated a hefty discount on this considering they were lumbered with this tacky interior.

      • John says:

        Either the colours weren’t captured correctly by the camera or Air India has changed some of the seat trim – as what is in the photos doesn’t match my photos from when I flew an Aeroflot A350 in 2020. I can assure you the cabin was well appointed with great colours (deep rich blue on the seat, nice tan brown head rests and arm pillows – instead of arm rests – that matched the inside of the storage, etc.) – probably one of my favourites, far beyond Virgin UC or BA Club.

        • Londonsteve says:

          I’ll have to take your word for it. I wouldn’t fly Aeroflot even if the ticket was free. I was reticent even before 2022 knowing that it was the state owned carrier, now I wouldn’t grace them with my presence even if they paid me. Jokes aside, I believe UK and US nationals aren’t allowed to give the likes of Aeroflot any money, unless it’s for a domestic flight owing to sanctions. Can’t be many citizens from either nation looking to fly within Russia at the moment.

  • Tim says:

    Air India, Egypt Air, Ethiopian. Barge and pole.

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