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Heathrow Express makes it easier to book £10 tickets – and offers 25x Heathrow Rewards points

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Whilst Heathrow Express has a reputation for being expensive, it can be great value if you book a £10 one-way advance ticket.

You are not tied to a particular train, only a set day. Even better, children go free.

However, one snag when booking an Advance Discounted Single ticket was that the booking window closed 45 days before travel.

Heathrow Express makes it easier to book £10 tickets

This has now changed.

Effective immediately, you can book a £10 one-way Advance Discounted Single ticket up to 30 days before travel.

At £10, you are paying less than the cost of the Elizabeth Line. The Elizabeth Line currently costs £12.80 one-way between Heathrow and Paddington, or £13.90 if you travel onwards into Central London.

British Airways Gold Guest List members, Star Alliance Gold cardholders, JetBlue Mint & Mosaic cardholders and SAS Eurobonus Diamond and Gold cardholders also get a free upgrade to Business First Class. This benefit is valid on all ticket types, including £10 Advance Discounted Single tickets.

Earn bonus Heathrow Rewards points on flexible tickets

If you are travelling in September, Heathrow Express has a generous bonus points deal with Heathrow Rewards.

Normally, you receive 1 Heathrow Rewards point for every £1 you spend with Heathrow Express.

Until 30th September, Heathrow Express is increasing this to a whopping 25 points per £1.

25 Heathrow Rewards points is the equivalent of, when transferred:

  • 25p of Heathrow shopping vouchers (so you’re getting an effective 25% return on your spending)
  • 25 Avios, Virgin Points or other airline partner miles
  • 50p of Official Heathrow Parking vouchers

You need to book and travel by 30th September 2025. You will not get the bonus if you book an Advance Discounted Single ticket for October or later during September.

Heathrow Express makes it easier to book £10 tickets - and offers 25x Heathrow Rewards points

Only tickets bought online or in the app will qualify for the bonus. You will not receive the bonus points if you use an in-station ticket machine or tap in and out with your Oyster or contactless card.

The following ticket types are included:

  • Standard Single
  • Business First Single
  • Standard Return
  • Business First Return
  • Standard Same Day Return
  • Business First Same Day Return
  • Standard Carnet 6 tickets
  • Business First Carnet 6 tickets
  • Standard Carnet 12 tickets
  • Business First Carnet 12 tickets
  • Standard Advance

There is a cap of 5,000 bonus points, which would require purchasing £200 of tickets, per Heathrow Rewards account.

Points will be credited after travel is completed which means – for a return ticket – after the return element has been used.

You can see the full terms and conditions on the Heathrow website here (log-in required, click the ‘Offers’ tab).

You can book on the Heathrow Express website here. Remember that only tickets bought online qualify for 25 Heathrow Rewards points per £1 spent.

Comments (80)

  • Michael says:

    I always feel sorry for the unwitting tourists arriving at Heathrow who don’t understand the HEX isn’t the only service into central London.

    So many tourists are essentially being robbed/fleeced/scammed before they’ve even made it to their accommodation! They are just off their flight and they’re suddenly met by HEX ticket sale stands advertising travel into central London. Now I understand the HEX ticket sales agents are just doing their jobs, but I can’t help but thinking of them as scammers.

    IMO Heathrow should do a much better job of clearly illustrating to tourists the various options they have to travel to central London. Some appropriate signage would do the trick and could be easily done; clearly Heathrow is incentivised not to do this and keeps pushing the HEX.

    • BBbetter says:

      It’s intentional.

    • John says:

      While I agree Heathrow is wilfully misleading and deceptive with regards to the HEx, I don’t feel sorry for people who don’t research how they are going to travel from the airport to their actual destination.

      It’s not like the HEx sales stands purport to be general information desks. And several times I have seen/heard the HEx sales staff being truthful when asked about alternative routes – although they just told people to seek out TfL staff since it is not their job to provide information about TfL routes.

    • Mike P says:

      I had to be in Paddington for work today, so I took the HEX (I live pretty close to LHR so took a local bus to T5).

      It was marginally more expensive than taking the train to Waterloo and significantly quicker – a day return was £30. Train was dead both ways though so I definitely think it’s not as popular as it used to be.

    • Richard M says:

      That’s why it’s nicknamed Thiefrow 🙂

  • Bystander says:

    The Elizabeth Line is free for me (as the holder of a Veterans Concessionary Travel Pass), but can be very crowded at any time of the day. While I agree that HEX is very expensive on a full fare ticket, I usually know well in advance if I need to get to LHR by train. The Railair link via Reading can be a hassle, and an Advance ticket via Railair from Bristol is usually more expensive than an Advance ticket to Paddington. By buying the £10 ticket for £6.65 on my Railcard, it’s a very simple transfer at Paddington so worth doing. Interestingly, HEX fought tooth-and-nail to keep the Elizabeth Line out, then to restrict its access to T5. This is information available to the public on accessdisputesrail.org. And I do agree with Michael about HEX sales staff facing passengers before they have even left the security zone.

    • ADS says:

      I didn’t think any Railcard discounts applied to the £10 tickets.
      When did you last get a £6.65 fare?

      • Bystander says:

        It applies to the £10 ticket, and is available from any authorised seller (so any Train Operating Company). I have bought it several times. It doesn’t work with the HEX/Avios deal.

        • Bystander says:

          SECOND REPLY – I didn’t answer your direct question; I bought a £6.65 ticket yesterday.

          • ADS says:

            excellent work. the cheaper Stansted Express tickets aren’t discountable.

            the Network Railcard discount doesn’t work on the £10 HEX fares – but pretty much every other railcard does work – that sucks for us NR people!

  • BlairWaldorfSalad says:

    Whilst the HEX’s sales tactics are frowned upon, it is a feature of economics that asymetric information leads to the ability to extract a higher (unearned) return. And I do have to remind myself that with the enormous web-based resources out there nowadays, if a passenger doesn’t research even the basics of how to get from airport to city then that passenger is either price insensitive or has done nothing to address the information asymetry they face. Many of us on HfP know how much we have personally benefitted from information asymetries around flight pricing, routes to cheap elite status, etc. So I am always wary of calls to do something to address irrational behaviour in others. The last Tory government spent far too long on such matters and Labour look to be following them.

  • Tom says:

    If you have a railcard HEX is reasonable value even for the standard fare at one third off.

    • John says:

      … if you want to go to Paddington.

      • flyforfun says:

        Exactly. I would save 6 mins going from Canary Wharf to T5 if I transferred at Paddington. The time it takes to get from any of the underground stations to HEX Platforms offsets any savings for me.

        I did have to do it once when there was an issue with the Elizabeth line, so it’s handy as a back up. I really can’t face the Piccadilly line anymore!! I get excited on the early and late trains that miss Turnham Green! (It is that one isn’t it? Does it do it any more?)

        • Bystander says:

          No, it’s the early and late trains that do stop at Turnham Green, the Piccadilly trains don’t stop during the day. It used to be my local station, so there were occasions when I would would for a few minutes at Heathrow to catch the first late evening train which would stop at Turnham Green.

  • ADS says:

    weird pricing – up to 29 days before departure HEX costs £18.50

    is the 46% drop between day 29 and day 30 the biggest in Britain ?

    https://independenttravel.blogspot.com/2025/09/heathrow-express-real-cost.html

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