Reply To: OTA won’t pay refund – any chargeback advice?

[Lady London]

For goodness sake do the following :-

(1) Never book a flight through an OTA again. It just wastes yours and our time when stuff like this happens.

(2) Go straight to chargeback. You haven’t received what you paid for. Endof. Have a list of dates and times of all the times you’ve contacted the OTA about this, ready when you contact your card.

To do anything else will just waste more time.