Reply To: BA major IT issues and refunding my costs

[normanna]

Thanks everyone for your comments. Luckily a BA rep with Swissport at Gla managed to get a note on the system to alert BA I was heading to London otherwise the connecting flight would have been can cancelled as we’d have been a no show for the first flight. Very stressful but trying to put into perspective.

I’ll take the advice and enjoy the holiday and pursue BA when we get back.