Reply To: Spending issues with card

[Graham-Walsh]

Having similar issues with my new card I got yesterday. Setup in the app fine, all registered. Paid for a small Amazon order online, went through ok. Then paid for a new bathroom suite over the phone (hit the spend target). Both showed up in the App as pending transactions.

Then went to the tile shop and thought I’d do a chip and pin, declined twice. Apple Pay Amex to the rescue. Whilst in the shop I opened the App to see any notifications, but app is now empty. Then went to supermarket to get some lunch and tried contactless and chip & pin, but nothing.

Can’t log into the Website either.

Now just tried adding to Curve and a no go.

Not a great start