Reply To: The ‘How to book the return leg with 2-4-1 companion voucher’ thread

[linden52]

I just tried this evening, and can confirm the US line closes at 8pm (I was on hold waiting to speak to someone and the line closed). So will be trying tomorrow albeit a bit earlier! I had done a test run before and the call was answered immediately so I thought I could cut fine second time round!

When I did my dummy run the agent said I could book online for the reward flights, I mentioned I have always called in the past as I was under the impression the agent could ‘hold’ the flights and then take payment. She told me this was incorrect and that she may just be a bit faster then me doing it online.
Just a bit confused by this, as someone has mentioned earlier about the agent holding flights?!