Forums › Hotel loyalty schemes › IHG One Rewards › Bizarre UK HI / Holiday Inn Express pricing › Reply To: Bizarre UK HI / Holiday Inn Express pricing
@Andrew I said that above. The system sets Rack rate and then they’re adjusted down a little later.
As for why it happens in some places and not others I assume that’s to do with the property owner and the communication between them and IHG. Some properties will just let IHG get on with it if they have a few, and others who have their own revenue management staff will maybe have a different line in to the system to update it.
IHG aren’t going to know about local events calendars or if local staff are selling meeting room space/halls for weddings etc
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