Reply To: BA Avios downgrade from First to Club without any compensation!

[rakesh]

Good morning all

Unfortunately on our recent family trip we encountered 3 problems including downgrade of my sister on her birthday from First to Club. (Also outbound delayed luggage and over 3 hours delayed arrival on return)

Reading this thread it looks like it is a battle to get the reimbursements due

The downgrade happened at check-in due to overbooking of the first class cabin (this is clearly stated on the boarding card . No prior notification.
Potential complication is I booked my sister flights via Cathay Pacific Asia miles. (Had some orphaned miles I wanted to use up)

Wonder if it possible for me to share the email and pdf I sent to BA for people for any advice.
First time making an airline claim and not sure if I have been clear and covered all I should have

Thanka