Reply To: Annoyance from a newbie

[Simey]

Rob Burgess wrote:

No, you were not told the truth.

The only way to get bags back at Heathrow is to book the last leg from City or Gatwick, and I don’t think they exist any longer.

Take hand baggage, you’ll be happier that way anyway. It’s not as if laundry costs break the bank.

Not told the truth as in he’ll lose his voucher if he downgrades or if he cancels? Seems like some people’s vouchers disappeared when they cancelled as per the Forum topic here – https://www.headforpoints.com/forums/topic/companion-voucher-missing-from-my-account/