Reply To: BA flight cancelled. Downgraded from Club to Traveller on earlier flight.

[JDB]

raynerdom wrote:

Ok thanks. Just so I get the language correct is it article 10 of EC261? I’m not sure the onus should be on the customer to get the language right when CEDR and BA should be the professionals in this case and should both know which rules apply

You don’t need to worry about that, but to be strictly correct it is EC261/2004 as retained and amended by the catchily named Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019